Jump to content

Adwcleaner crashes when scanning browsers


Recommended Posts

Early in April I started to use Adwcleaner to find and dispose of adware.  It worked fine for a while, until about the 18th when a new update to the software always makes it crash 23secs into a scan - as I discovered later, this was whenever it tried to scan Firefox.  Since then, neither v7.1.0.0 or v7.0.8.0 are able to complete a scan anymore.

The only update other than Adwcleaner has been to Razer Central, but as your application crashes after trying to scan Firefox, I don't see why this program would be interfering.

To help with understanding this issue, I have performed RKill64, and have attached FRST64 logs, MBCheck and DXDiag logs to this message for review.  Since v7.1.0.0 no longer allows users to run a debug scan, I have also attached a debug log from v7.0.8.0...

My current version of Firefox is v59.0.2 (64-Bit).







Link to post
Share on other sites

  • Staff

***This is an automated reply***


Thanks for posting in the AdwCleaner Help forum.

Someone will reply shortly, but in the meantime here are a few resources which may help resolve your issue:

Thanks in advance for your patience.

-The Malwarebytes Forum Team

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.