Jump to content

Recommended Posts

Hi, 

I use premium malwarebytes on my windows 10 PC and think it's great. My mother just recently got hold of a chromebook and it already had malwarebytes installed on it with the free premium trial active. 

But It looks different to my copy on my pc. I am wondering if the chromebook version is different in appearance than the widnows version or if I have a dodgy copy installed.

 

Also do chromebooks really require real time scanning?

 

If so I might actually buy a years protection.

Share this post


Link to post
Share on other sites

***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

Spoiler

If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download Malwarebytes Support Tool
  • Once the file is downloaded, open your Downloads folder/location of the downloaded file
  • Double-click mb-support-X.X.X.XXXX.exe to run the program
    • You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
  • Place a checkmark next to Accept License Agreement and click Next
  • You will be presented with a page stating, "Welcome to the Malwarebytes Support Tool!"
  • Click the Advanced Options link
    welcome mbst.png
  • Click the Gather Logs button
    gatherlogs.png
  • A progress bar will appear and the program will proceed to gather troubleshooting information from your computer
  • Upon completion, click OK
  • A file named mbst-grab-results.zip will be saved to your Desktop
  • Please attach the file in your next reply. Click "Reveal Hidden Contents" below for details on how to attach a file:
    Spoiler

    To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.

    _mb_attach.jpg.a0465aaafd6cae688aa38ab16

     

    After posting your new post, make sure you click the Follow button near the top right of this page, and select the option "An email when new content is posted Change how the notification is sent" so that you're alerted by email when someone has replied to your post.

    _mb_follow.jpg.7868cc281f66ac22e919c2c48

    _mb_follow_options.jpg.dcb79fc10aa35beb0

One of our experts will be able to assist you shortly.

 

If you are having licensing issues, please do the following: 

Spoiler

For any of these issues:

  • Renewals
  • Refunds (including double billing)
  • Cancellations
  • Update Billing Info
  • Multiple Transactions
  • Consumer Purchases
  • Transaction Receipt

Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help

If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264 

 

Thanks in advance for your patience.

-The Malwarebytes Forum Team

Share this post


Link to post
Share on other sites
2 hours ago, Vivec22 said:

Hi, 

I use premium malwarebytes on my windows 10 PC and think it's great. My mother just recently got hold of a chromebook and it already had malwarebytes installed on it with the free premium trial active. 

But It looks different to my copy on my pc. I am wondering if the chromebook version is different in appearance than the widnows version or if I have a dodgy copy installed.

 

Also do chromebooks really require real time scanning?

 

If so I might actually buy a years protection.

In my opinion, yes...Even tho ChromeOS has internal malware protection, this doesn''t mean its totally 100% safe. When there's attempts of 'Man in the middle malware' (MITM), this can create severe issues. Such as Hijacking when browsing the internet. The most opportuned time comes when a web page might be stuck until the user clicks the malvert image and then cause disarray with Browser and JS attempts on web exploiting, such as watching your browsing and keystrokes on sensitive web sites. Phishing attempts as well. Alot of this is by the user unknowingly supplying the needed 2nd half through complying, in order to make it all succeed.

Edited by plb4333

Share this post


Link to post
Share on other sites

Yes, the Chrome version is different from the Windows version, and yes, it's a good idea to have real-time protection in ChromeOS (as mentioned above by plb4333).  As ChromeOS as well as the Chrome browser become more popular and as mobile devices like tablets and smart phones take the place of PCs more and more, the bad guys who write malware have begun to target these non-PC/non-Windows devices more and more.  The same is true for iOS due in large part to the popularity of the iPhone and other Apple devices, resulting in both Apple and Google having to do far more frequent security updates than they used to, much like what Microsoft does today for its software.

Exploits, Trojans, keyloggers, adware, spyware, hijackers, scams, phishing and pretty much all other forms of attack and malware are now targeting these non-Windows/non-PC devices more than ever before, so it's a good idea to use some kind of protection software to help you stay safe.  Such devices and operating systems aren't immune any more (not that they ever were, but they definitely weren't targeted nearly as often as they are today).

Share this post


Link to post
Share on other sites

Okay thank you for your responses.

 

I suppose it's worth upgrading it to premium then.

 

I have to say, I do not like the interface for the chrome version. I wish it looked more like the windows version I am familiar with. But as long as it does the same thing I don't mind.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.