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Spoof does not work!


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  • Staff

It sounds like your phone number has the form (773) 738-XXXX, correct? If so, those numbers should definitely be blocked by our neighbor spoofing detection.

Can you confirm that you entered the correct (773) 738-XXXX phone number when setting up Call Protection? You can see that number in the Malwarebytes app, in the Settings pane, at the very top of the settings. If there are any typos in that number, correct them.

If the number is correct, and your number does start with (773) 738, then something's definitely wrong. Can you open the Settings app, then go to Phone > Call Blocking & Identification and verify that Malwarebytes is enabled there?

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