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jonathanm50

Adware linked to Google Chrome account (Ad by Advertise)

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Hello, So ive been furiously researching and trying to get rid of some malware (Ad by Advertise) i noticed on my Mac and I can't get rid of it. I downloaded malwarebytes and got zero hits at all. downloaded another program Antivirus Zap from app store and it found 3 items, deleted them all, and adware still there. I then noticed that if I opened chrome on a different chrome user account i had no adware at all and i was fine. I tested this further and opened a fresh windows server and downloaded chrome and then signed into my chrome account and WALA got adware. So basically I know for a fact 10/10 that its associated to my google chrome account. I even deleted every none essential chrome extension. The only ones left are from the chrome webstore which I assume to be safe (please correct me if this is an incorrect assumption). Which the exception of weird extensions I don't even know how malware would go about linking to a chrome account like that, and further more I have no clue how to delete or address it. Please help. Any advice would be fantastic. Even as i type this, random words on the page have been turned into adware links.

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

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Greetings,

You may need to follow the instructions in this topic to eliminate the items from Chrome permanently.

If after doing so the problems still persist or there are other issues, you should create a topic in the Mac Malware Removal Help & Support area by clicking here and providing details about the issues you're having (and also feel free to link back to this thread so you don't have to type the same information twice if you'd like) and one of our Mac malware removal specialists will assist you with checking and cleaning your Mac of any remaining threats and/or PUPs/adware etc.

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