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Proteção contra exploit desativada


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  • 3 weeks later...
  • Root Admin

Hello @damuedo and :welcome:

 

Please provide the following logs and we'll verify what is actually going on with your system or Malwarebytes program.

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download Malwarebytes Support Tool
  • Once the file is downloaded, open your Downloads folder/location of the downloaded file
  • Double-click mb-support-X.X.X.XXXX.exe to run the program
    • You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
  • Place a checkmark next to Accept License Agreement and click Next
  • You will be presented with a page stating, "Welcome to the Malwarebytes Support Tool!"
  • Click the Advanced Options link - do not click Get Started

    welcome mbst.png
     
  • Click the Gather Logs button

    gatherlogs.png
  • A progress bar will appear and the program will proceed to gather troubleshooting information from your computer
  • Upon completion, click OK
  • A file named mbst-grab-results.zip will be saved to your Desktop
  • Please attach the file in your next reply.

 

 

 

Por favor, forneça os seguintes registros e vamos verificar o que realmente está acontecendo com o seu sistema ou programa Malwarebytes.

NOTA: As ferramentas e as informações obtidas são seguras e não prejudiciais à sua privacidade ou ao seu computador. Por favor, permita que os programas sejam executados se forem bloqueados pelo seu sistema.

    
Baixar Malwarebytes Support Tool
    
Uma vez baixado o arquivo, abra sua pasta Downloads / localização do arquivo baixado
    
Clique duas vezes em mb-support-X.X.X.XXXX.exe para executar o programa
        
Você pode ser solicitado pelo Controle de Conta de Usuário (UAC) para permitir que alterações sejam feitas no seu computador. Clique em Sim para consentir.
    
Coloque uma marca de seleção ao lado de Aceitar contrato de licença e clique em Avançar
    
Você será presenteado com uma página dizendo: "Bem-vindo à Ferramenta de Suporte Malwarebytes!"
    
Clique no link Opções avançadas - não clique em Primeiros passos

    
bem-vindo mbst.png

    
Clique no botão Reunir Logs

    
gatherlogs.png
    
Uma barra de progresso será exibida e o programa continuará reunindo as informações de solução de problemas do seu computador
    
Após a conclusão, clique em OK
    
Um arquivo chamado mbst-grab-results.zip será salvo na sua área de trabalho
    
Por favor, anexe o arquivo em sua próxima resposta.

 

Thank you

Ron

 

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  • Root Admin

The computer is running a hacked file to bypass Microsoft activation but this often also causes issues and in some cases can add an infection to the system.

C:\Windows\KMS-R@1n.exe

You're also running Kaspersky antivirus which may need to have exclusions set

If you like, I help you remove the crack for Windows.

 

 

Please exclude the following files from your Antivirus Software for your version of Windows:

For 32-bit versions of Windows XP, Windows Vista, Windows 7 & Windows 8 & Windows 10:

  • C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
  • C:\Program Files\Malwarebytes Anti-Malware\mbamdor.exe
  • C:\Program Files\Malwarebytes Anti-Malware\mbampt.exe
  • C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
  • C:\Program Files\Malwarebytes Anti-Malware\mbamresearch.exe
  • C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe


 
For 64-bit versions of Windows Vista, Windows 7 & Windows 8 & Windows 10:

  • C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
  • C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamdor.exe
  • C:\Program Files (x86)\Malwarebytes Anti-Malware\mbampt.exe
  • C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamresearch.exe
  • C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
  • C:\Program Files (x86)\Malwarebytes Anti-Malware \mbamscheduler.exe


Note: If you are using a software firewall besides the built in Windows Firewall, you'll need to exclude MBAM.EXE, MBAMSERVICE.EXE and MBAMRESEARCH.EXE from it, as well.
 
Note: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site:

data-cdn.mbamupdates.com

Please let us know if you need more help.

Thanks,

221-Exclusions-2016-03-31_6-14-39.png

 

 

Please also check the following link for help with setting Kaspersky exclusions.

Thank you

Ron

 

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  • 3 weeks later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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