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FransLangenkamp

Speedcat is detected wrongly as malware

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Each time I run Malwarebytes 3 it detects all the files relating to speedcat, and also of alley cat, as malware!

Although I paid for these cleanup programs and they do a great job!

Now these two programs do not work anymore.

Can anyone help?

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Hello @FransLangenkamp and :welcome:

Please run the following so I can get some logs to see what's going on and if this is a false positive get it added for exclusion.

 

 

Please provide the following logs and we'll verify what is actually going on with your system or Malwarebytes program.

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download Malwarebytes Support Tool
  • Once the file is downloaded, open your Downloads folder/location of the downloaded file
  • Double-click mb-support-X.X.X.XXXX.exe to run the program
    • You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
  • Place a checkmark next to Accept License Agreement and click Next
  • You will be presented with a page stating, "Welcome to the Malwarebytes Support Tool!"
  • Click the Advanced Options link - do not click Get Started

    welcome mbst.png
     
  • Click the Gather Logs button

    gatherlogs.png
  • A progress bar will appear and the program will proceed to gather troubleshooting information from your computer
  • Upon completion, click OK
  • A file named mbst-grab-results.zip will be saved to your Desktop
  • Please attach the file in your next reply.

 

Thanks

Ron

 

 

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Thanks

 

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