False virus protection apps

[mes_kc]

Last week my wifes laptop got hosed by PC Antivirus 2010 and Windows Spyware Pro. After much noise McAfee had a second level goddess call and three hours later problem solved.

I guess my issue is

a) these apps totally shut down Malwarebytes.

Calls for help to this esteemed group went unanswered.

c) reading thru the weeks calls for help indicates that a lot of folks are dealing with the same issues.

My question is, what's Malwarebytes doing to insure it remains a top notch tool? Or, is it being sidelined.

[nosirrah]

Calls for help to this esteemed group went unanswered.

http://www.malwarebytes.org/forums/index.p...c=22304&hl=

I see an offer of help being unanswered .

The best way to deal with malware attacking MBAM to to have MBAM prevent the infection to begin with .

[AdvancedSetup]

Prevention is number one. There are currently a few infections that once they're on your system they are able to take out even your Anti-Virus products. There are many posts where McAfee, Symantec, Kaspersky, etc. have also been prevented from running.

No single product alone can stop and prevent everything but Malwarebytes in conjunction with a good Anti-Virus product goes a long way towards it.

When it comes to cleaning up from the damage Malwarebytes is one of the best products out there. Being so good has led to increased response times on the forums, but for users with a paid version you can also send support requests to support@malwarebytes.org and someone will assist you.

Malwarebytes' Anti-Malware

Home user purchase is a one time fee of $24.95

Key Features

• Support for Windows 2000, XP, and Vista (32-bit and 64-bit).
  
• Light speed quick scanning.
  
• Ability to perform full scans for all drives.
  
• Malwarebytes' Anti-Malware Protection Module. (requires registration)
  
• Database updates released daily.
  
• Quarantine to hold threats and restore them at your convenience.
  
• Ignore list for both the scanner and Protection Module.
  
• Settings to enhance your Malwarebytes' Anti-Malware performance.
  
• A small list of extra utilities to help remove malware manually.
  
• Multi-lingual support.
  
• Works together with other anti-malware utilities.
  
• Command line support for quick scanning.
  
• Context menu integration to scan files on demand.