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MBAM closes, HJT closes, RootRepeal stuck on Vista


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Help,

I downloaded a file in Vista 32bit and scanned it with NOD32 and still got the Google Redirect Trojan. I thought it was associated with the Google Toolbar so now I can at least get websites but the ads are all redirects. I'm glad I found this site.

I can install and update MBAM but on run it closes and when I try to run again I get:

Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.

I try HJT and get the same.

I try RootRepeal and it just freezes at "Initializing, please wait...."

Is it hopeless? Is a format imminent?

HELP!

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Greetings and Welcome :D .

If you're having trouble getting Malwarebytes' and other tools to update or run please review the following tutorials and see if they are helpful:

If you aren't able to use those instructions or there are other issues then please follow the instructions here:

I'm infected - What do I do now?

And post your logs in a new topic here:

Malware Removal - HijackThis Logs

Please be sure not to install any software or use any removal or scanning tools except those that you are

instructed to by the expert who will be assisting you as doing so can make their job much more difficult.

note: if for some reason you are unable to run some or any of the tools in the first link, then skip that step and move on to the next one.

If you can't even run HijackThis, then just post here: Malware Removal - HijackThis Logs describing your issues and an expert will reply with further instructions.

I hope I was helpful. Good luck and safe surfing. :)

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Help,

I downloaded a file in Vista 32bit and scanned it with NOD32 and still got the Google Redirect Trojan. I thought it was associated with the Google Toolbar so now I can at least get websites but the ads are all redirects. I'm glad I found this site.

I can install and update MBAM but on run it closes and when I try to run again I get:

Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.

I try HJT and get the same.

I try RootRepeal and it just freezes at "Initializing, please wait...."

Is it hopeless? Is a format imminent?

HELP!

Have you tried booting your system in to safe mode ? you can also try selective start up in msconfig. usually in one of these to modes enough of the virus or malware is disabled that you can run mbam to get rid of some of the infections.

Another great tool you can try is stinger http://vil.nai.com/vil/stinger/ just download it and run it in the heuristics set it to very high before you do a scan you will get false positives but it again might free up your system just enough so that you can use mbam or nod32 to get rid of your nasties.

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