MAM Posted April 12, 2018 ID:1232481 Share Posted April 12, 2018 Hello, how I can remove the unwanted extension goMovix? Malwarebytes, and the new AdwCleaner, and also Junkware Removal Tool recognized this, but cant not erased this. The two programs behave in such a way that you want to recognize the problem and destroy it, but after a restart, it is always there.I can´t remove this crap. Via your Software. Picture: Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted April 12, 2018 Staff ID:1232482 Share Posted April 12, 2018 ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes 3 Help forum. If you are having technical issues with our Windows product, please do the following: Spoiler If you haven't done so already, please run these two tools and then attach the logs in your next reply: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Farbar Recovery Scan Tool (FRST) Download FRST and save it to your desktopNote: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions MB-Check Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK" This will produce one log file on your desktop: mb-check-results.zip This file will include the FRST logs generated from the previous set of instructions Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area One of our experts will be able to assist you shortly. If you are having licensing issues, please do the following: Spoiler For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264 Thanks in advance for your patience. -The Malwarebytes Forum Team Link to post Share on other sites More sharing options...
MAM Posted April 12, 2018 Author ID:1232483 Share Posted April 12, 2018 Well. HOW CAN I DESTROY IT ?! MAM Link to post Share on other sites More sharing options...
MAM Posted April 12, 2018 Author ID:1232487 Share Posted April 12, 2018 My Os is Windows 7 Pro 64 Bit System. MAM Link to post Share on other sites More sharing options...
MAM Posted April 13, 2018 Author ID:1232718 Share Posted April 13, 2018 Hello, here are the Logs. MAM FRST.txt Addition.txt Link to post Share on other sites More sharing options...
MAM Posted April 13, 2018 Author ID:1232725 Share Posted April 13, 2018 And this one too. Sorry i have no chance to upload the mb-check-results.zip. The reason is the file is too big I can not upload. MAM Link to post Share on other sites More sharing options...
MAM Posted April 13, 2018 Author ID:1232752 Share Posted April 13, 2018 ------------------------------- # Malwarebytes AdwCleaner 7.1.0.0 # ------------------------------- # Build: 04-12-2018 # Database: 2018-04-11.1 # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Clean # ------------------------------- # Start: 04-13-2018 # Duration: 00:00:03 # OS: Windows 7 Professional # Cleaned: 0 # Failed: 1 ***** [ Services ] ***** No malicious services cleaned. ***** [ Folders ] ***** No malicious folders cleaned. ***** [ Files ] ***** No malicious files cleaned. ***** [ DLL ] ***** No malicious DLLs cleaned. ***** [ WMI ] ***** No malicious WMI cleaned. ***** [ Shortcuts ] ***** No malicious shortcuts cleaned. ***** [ Tasks ] ***** No malicious tasks cleaned. ***** [ Registry ] ***** No malicious registry entries cleaned. ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries cleaned. ***** [ Chromium URLs ] ***** No malicious Chromium URLs cleaned. ***** [ Firefox (and derivatives) ] ***** Not Deleted goMovix ***** [ Firefox URLs ] ***** No malicious Firefox URLs cleaned. ************************* [+] Delete Tracing Keys [+] Reset Winsock ************************* ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C02].txt ########## And this crap is also available. MAM Link to post Share on other sites More sharing options...
Fatdcuk Posted April 14, 2018 ID:1233001 Share Posted April 14, 2018 (edited) Hi Mam Malwarebytes has just updated to include detection for the extension you have reported. Either a threat scan with the latest database update will remove it. Or in the FireFox's MenuBar goto tools tab and then select addons then Extensions. Most Firefox extensions whether good/bad can be removed via the addon Extension menu manually. Edited April 14, 2018 by Fatdcuk Link to post Share on other sites More sharing options...
MAM Posted April 14, 2018 Author ID:1233065 Share Posted April 14, 2018 Yes, that is solved now. Thanks for the Info. MAM Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 17, 2018 Root Admin ID:1233783 Share Posted April 17, 2018 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
Recommended Posts