Malwarebytes update, stuck on "Getting Windows Ready..."

[JoeTechie]

Hi,

I received an update alert from malwarebytes when trying to use malwarebytes to scan a file, so I let it update, it then notified me that a restart was required.

 

It has been stuck on the "getting Windows ready do not turn of your computer" grey screen for the last 20 minutes, what should I do? Windows 10 Enterprise server.

[Malwarebytes]

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[JoeTechie]

Any chance of a reply on this? I need to get back on my machine. The auto reply does not apply at all.

[vbarytskyy]

This sounds like a Windows update which should not be coming from Malwarebytes. Microsoft did release some updates yesterday so the timing makes sense. Is it still stuck updating? 

[dcollins]

This message is from a Windows Update, not Malwarebytes. I would wait for awhile longer to see if the update eventually installs.

Can you clarify what operating system is running on this computer? Windows 10 Enterprise doesn't have a Server version, do you just mean you're using 10 enterprise as a file server?

[JoeTechie]

Hi, I don't know why I put server at the end, it is just a normal windows enterprise machine. Waited an hour just in case and finally hit reset - malwarebytes no longer installed, reinstalled malwarebytes license code for premium still registered. Windows update must have been waiting for a restart. Seems OK now.