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Exploit Protection turned off

Microtan
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Microtan

Microtan

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I have been a member of Windows 10 Insider Program since its inception and actively contribute to solving issues. I use it on my home PC as my main computer knowing that I can revert to previous builds if it becomes problematic.

Malwarebytes is the buggiest issue that I have so far encountered. I have detailed below but skip to 5 to quickly get to my point.

1) I installed Malwarebytes version 1.75.0.1300 on my Windows 10 PC in 2013 without any issues whatsoever.

2) I subsequently updated multiple Windows 10 insider builds again without issues.

3) Around my updating to Malwarebytes version 3 the green toggle slider for Real-Time Protection would not stay on, it would keep sliding back to "off" all of its own accord.

4) I reported this issue several times but eventually gave it up as a bad job.

5) Last month I got an automatic Malwarebytes update and at long last Real-Time Protection was turned on. I saw the green message "You are fully protected" and I was extremely pleased.

6) Today 4th April 2018, I got another automatic Malwarebytes update to version 3.4.5.2467 Component package version 1.0.342 but the green toggle slider for Exploit Protection was completely locked off. It is no longer coloured green but couloured black and now again I see the orange message "Real-Time Protection turned off".

7) I have un-installed and re-installed, again completing the Product Activation but that has not worked.

I would much prefer to re-install the earlier version 3.4.4 of Malwarebytes installed last month. If I ask very nicely, please can you do this or at least send me an executable to install version 3.4.4  ?

Before anyone responds asking again for a bug report, sorry but I refuse to do this so if it includes identifiable information. I value anonymity.

To help others with similar issues, you could update https://www.malwarebytes.com/support/releasehistory/ to include links to install executable downloads.

Thank you in advance.

Edited by Microtan
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Firefox

Firefox

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7 hours ago, Microtan said:

I would much prefer to re-install the earlier version 3.4.4 of Malwarebytes installed last month. If I ask very nicely, please can you do this or at least send me an executable to install version 3.4.4  ?

Before anyone responds asking again for a bug report, sorry but I refuse to do this so if it includes identifiable information. I value anonymity.

You could provide the logs via PM to someone from staff and the would help you with your anonymity...

As for a link to the previous version you can get a copy of older versions from HERE

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Phone Man

Phone Man

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It is a know problem with Insider Build 17133. I recently installed W10 1803 Build 17133.1 from Slow ring and will stay on 3.4.4 until a fix is released.

MB is working on the fix and should be ready very soon.

I have a post over at Honorary  Members on this problem.

Jim :ph34r:

 

Edited by Phone Man
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Microtan

Microtan

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On 04/04/2018 at 10:07 PM, Firefox said:

You could provide the logs via PM to someone from staff and the would help you with your anonymity...

As for a link to the previous version you can get a copy of older versions from HERE

Thank you so much Firefox for posting the link to previous versions . I re-installed version 3.4.4.2398 as suggested by theoldschool and that restored the exploit protection slider. Awesome!

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Aquineas

Aquineas

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Thanks folks. I came here to post the same thing. Unfortunately as with Microtan, I've seen this particular symptom come up before and usually had to uninstall/reinstall MWB to get it fixed. I did notice that the link for the older versions is on another site. I'd rather MWB host the older downloads.

Edited by Aquineas
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HumanHybrid

HumanHybrid

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Posted
On 4/4/2018 at 4:07 PM, Phone Man said:

It is a know problem with Insider Build 17133. I recently installed W10 1803 Build 17133.1 from Slow ring and will stay on 3.4.4 until a fix is released.

MB is working on the fix and should be ready very soon.

I have a post over at Honorary  Members on this problem.

Jim :ph34r:

 

Glad to hear that I'm not the only one experiencing this problem on Build 17133.1. Looking forward to the next update that hopefully fixes this then. Thanks!

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theoldschool

theoldschool

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On 05/04/2018 at 9:27 PM, theoldschool said:

I have same problem with version 3.4.5.2467 with the slider for exploit protection locked off. Reverted to version 3.4.4.2398 & problem solved. Hope that MB will fix in next version

Meantime how can I stop MWB from nagging me daily to update to the new version?!

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theoldschool

theoldschool

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27 minutes ago, dcollins said:

@theoldschool you can use the instructions on the following support page to disable that notification

https://support.malwarebytes.com/docs/DOC-2422

Thanks @dcollins but that page just tells you about getting alerts but doesn't help you with instructions as to disable them, however, it set me to checking in the dashboard and I found it under Settings>Appication Update tab> "Notify me when full version updates are available" slider. Thanks!

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Max-H

Max-H

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Posted

As i wrote before, update my laptop to Windows 10 build 17133.1 (no insider), MWB is working normal. So, it's not per definition that 17133.1 has a bug irt MWB. Am installing 17133.1 on my desktop at this moment. I'll be back with the results.

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Max-H

Max-H

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2 hours ago, Max-H said:

As i wrote before, update my laptop to Windows 10 build 17133.1 (no insider), MWB is working normal. So, it's not per definition that 17133.1 has a bug irt MWB. Am installing 17133.1 on my desktop at this moment. I'll be back with the results.

As promised, did a clean install Windows Spring Creators Version 1803 build 17133.1. After that I installed MWB. No problems observed. Every setting is working as it should.

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  • 3 weeks later...
retired97

retired97

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Posted

I am also a member of Windows 10 Insider and have the same problem with Malwarebytes version 3.4.5.2467. Have tried uninstalling with mbram-clean, rebooting and reinstalling with the same result. Also tried with Revo Uninstaller with same result - cannot activate Real-Time Exploit Protection.

Am running Malwarebytes in conjunction with Windows Defender which has worked very well in the past.

Look like a bug. Hope someone can provide some advice and assistance.

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