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guys i have a laptop 3 months old and i have managed to get rid of windows antivirus pro. I have the free version of malwarebytes at the moment as i cannot afford to buy it yet. When i scan malwarebytes its stops scanning on c:windows/system32/config/software.log2 and i dont know why. malwarebytes has removed loads of things but still stops scanning. can someone please help as everytime i want to visit a website it redirects me to somewhere else

thanks

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  • Staff

Hi smiley2001 and welcome to Malwarebytes.

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

-screen317

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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