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scop.exe (not being detected, causing damage) missing os

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File wise, nothing too important. Some python coding. Who knows, I could have deleted it myself. I was wondering if there is any file recovery software you recommend.

Hum... Recuva does the trick, so does EaseUS Data Recovery Wizard. Also, PhotoRec is good apparenty (and free). Be aware that Recuva and EaseUS Data Recovery Wizard only allows you to recover a certain amount of files (maybe not at all) in the free version.

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Malwarebytes has scanned 700k files in 5 hours. That's incredibly abnormal. Should I reinstall because it's taking forever

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Nope, it can take a while to complete. Usually, in situations like these, I just ask the user to leave the scan overnight and in the morning it should be finished.

On a side note, to answer your previous post (which I missed), you need to meet certain criteria (post count, account age, etc.) to edit your userprofile here on the forums.

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Okay, that seems fair, haha. I just wonder how businesses scan as a whole during a security breech. That must take forever. 

Do you know what the requirements are?

anyways heres the log below the line.

--------------------------------------

Malwarebytes Anti-Malware
www.malwarebytes.org


Scan, 4/13/2018 3:37 AM, SYSTEM, [myuser]-PC, Manual, Start:4/12/2018 3:22 PM, Duration:9 hr 18 min 23 sec, Custom Scan, Completed, 4 Malware Detections, 0 Non-Malware Detections, 

(end)

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The company I work for doesn't use Malwarebytes so I wouldn't be able to tell you.

Can you give me the full scan log? I want to see what these 4 malware detections are.

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Good :) Now let's do a sweep with AdwCleaner and RogueKiller.

zcMPezJ.pngAdwCleaner - Fix Mode

  • Download AdwCleaner and move it to your Desktop
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all active processes
    V7SD4El.png
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply

RQKuhw1.pngRogueKiller

  • Download the right version of RogueKiller for your Windows version (32 or 64-bit)
  • Once done, move the executable file to your Desktop, right-click on it and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Start Scan button in the right panel, which will bring you to another tab, and click on it again (this time it'll be in the bottom right corner)
  • Wait for the scan to complete
  • On completion, the results will be displayed
  • Check every single entry (threat found), and click on the Remove Selected button
  • On completion, the results will be displayed. Click on the Open Report button in the bottom left corner, followed by the Open TXT button (also in the bottom left corner)
  • This will open the report in Notepad. Copy/paste its content in your next reply

Your next reply(ies) should therefore contain:

  • Copy/pasted AdwCleaner clean log
  • Copy/pasted RogueKiller clean log

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Here they are!

____________________________________

Rogue log

RogueKiller V12.12.12.0 (x64) [Apr  9 2018] (Free) by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : https://forum.adlice.com
Website : http://www.adlice.com/download/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Dylan [Administrator]
Started from : C:\Program Files\RogueKiller\RogueKiller64.exe
Mode : Scan -- Date : 04/15/2018 14:44:04 (Duration : 02:02:45)

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 4 ¤¤¤
[PUP.Gen0] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SWDUMon (system32\DRIVERS\SWDUMon.sys) -> Found
[PUP.Gen0] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\SWDUMon (system32\DRIVERS\SWDUMon.sys) -> Found
[PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-2855338564-2088156886-2635140612-1000\Software\Microsoft\Internet Explorer\Main | Search Bar : http://www.bing.com  -> Found
[PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-2855338564-2088156886-2635140612-1000\Software\Microsoft\Internet Explorer\Main | Search Bar : http://www.bing.com  -> Found

¤¤¤ Tasks : 4 ¤¤¤
[Suspicious.Path] \amputation_lambeth -- C:\Users\Dylan\AppData\Local\nouveaux.exe (rg) -> Found
[Suspicious.Path] \baamputation_lambethamputation_lambeth -- C:\Users\Dylan\AppData\Local\nouveaux.exe (rg) -> Found
[Suspicious.Path] \bamedlar samaritan ddmedlar samaritan dd -- C:\Users\Dylan\AppData\Local\Scop.exe (rg) -> Found
[Suspicious.Path] \medlar samaritan dd -- C:\Users\Dylan\AppData\Local\Scop.exe (rg) -> Found

¤¤¤ Files : 4 ¤¤¤
[PShell.Gen][File] C:\WINDOWS\System32\config\systemprofile\AppData\Local\Google\Chrome\User Data\SwReporter\20.117.1\software_reporter_tool.exe -> Found
[PShell.Gen][File] C:\WINDOWS\System32\config\systemprofile\AppData\Local\Google\Chrome\User Data\SwReporter\21.119.1\software_reporter_tool.exe -> Found
[PUP.uTorrentAds][File] C:\Users\Dylan\AppData\Roaming\uTorrent\updates\3.5.3_44396\utorrentie.exe -> Found
[Adw.WifiHotSpot][Folder] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HotSpot -> Found

¤¤¤ WMI : 0 ¤¤¤

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

¤¤¤ Web browsers : 3 ¤¤¤
[PUM.HomePage][Firefox:Config] dvtdzn7k.default-1423874950531 : user_pref("browser.startup.homepage", "https://www.malwarebytes.org/restorebrowser/yhp-ff|http://scratch.mit.edu/"); -> Found
[PUM.SearchEngine][Firefox:Config] dvtdzn7k.default-1423874950531 : user_pref("browser.search.selectedEngine", "Yahoo!"); -> Found
[PUM.HomePage][Chrome:Config] Default [SecurePrefs] : homepage [http://www.tumblr.com/] -> Found

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: ST31000524AS +++++
--- User ---
[MBR] c70c954b0540f5567080c8cf851136b8
[BSP] 40f91546457164a68c2896337f9c5904 : Windows Vista/7/8|VT.Unknown MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 MB
1 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 81920 | Size: 12544 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 25772032 | Size: 941284 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
User = LL2 ... OK

+++++ PhysicalDrive1: SanDisk Ultra USB Device +++++
--- User ---
[MBR] 55d7d0ca529be5e38fddd4f418650f36
[BSP] df4f83c1f72e36823a12b0dfc7617313 : Empty MBR Code
Partition table:
0 - [XXXXXX] FAT32-LBA (0xc) [VISIBLE] Offset (sectors): 32 | Size: 58655 MB
User = LL1 ... OK
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive2: Generic- SD/MMC USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive3: Generic- Compact Flash USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive4: Generic- SM/xD-Picture USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

+++++ PhysicalDrive5: Generic- MS/MS-Pro USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )

____________________________________

Adwcleaner log

# -------------------------------
# Malwarebytes AdwCleaner 7.1.0.0
# -------------------------------
# Build:    04-12-2018
# Database: 2018-04-15.1
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start:    04-15-2018
# Duration: 00:07:55
# OS:       Windows 7 Home Premium
# Scanned:  40650
# Detected: 3


***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

PUP.Optional.InfoG              HKLM\Software\Classes\INETCTLS.INET

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries found.

***** [ Chromium URLs ] *****

PUP.Optional.Legacy             Ask
PUP.Optional.Legacy             AOL

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries found.

***** [ Firefox URLs ] *****

No malicious Firefox URLs found.

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ##########
 

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Both logs you provided me are scan logs. Did you delete the threats found by AdwCleaner and RogueKiller?

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Good! Now run a new scan with FRST and provide me a fresh set of logs. I'll look for remnants.

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iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Fix button
    NYA5Cbr.png
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • Copy and paste its content in your next reply

fixlist.txt

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The log from the completed fix is attached.

Could you briefly educate me on what "GroupPolicy" is? It said "attention" in the log and I have gotten errors revolving around that title so I was curious

Fixlog.txt

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Group Policy: https://en.wikipedia.org/wiki/Group_Policy

Basically settings that can be enabled, disabled and configured for Windows and applied system-wide, per user, etc.

How's your system behaving now? Were there any other issues to address?

Edited by Aura

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I do not believe so. But I do have a few questions. If I were going to back up my computer, what is the best option you recommend? I was thinking of just using four DVDs or so, but they only hold a couple gigs each, and i dont know if that would be efficient. I don't really know much about backing up, or system images, etc. Basically, what is the best way for me to fully back up my computer, yet have the physical backup file (compressed or not compressed) take up as little space as possible?

Lastly, I have been studying technology and viruses for over three months now, and I was wondering, how safe is it to virtually text viruses in a VM? Would it be generally ok If I have a backup ready, in case it escapes the vm?

Also, if it's okay, is there any way I can contact you about general PC issues? (Seeing as this forum is for specific criteria)

I really meant what I said. Microsoft's support group is just awful, they use auto responses 24/7, and they never fit the issues at hand

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I do not believe so. But I do have a few questions. If I were going to back up my computer, what is the best option you recommend? I was thinking of just using four DVDs or so, but they only hold a couple gigs each, and i dont know if that would be efficient. I don't really know much about backing up, or system images, etc. Basically, what is the best way for me to fully back up my computer, yet have the physical backup file (compressed or not compressed) take up as little space as possible?

Honestly, if it was me, I would do my back up on an external hard drive. One that can be taken offline. This way, if you get hit by a Ransomware, its content won't get affected. You can take a system image monthly, and also back-up your data separately. I've never used it, but Acronis does a good job from what I've heard and seen.

https://www.acronis.com/en-us/personal/computer-backup/

Quote

Lastly, I have been studying technology and viruses for over three months now, and I was wondering, how safe is it to virtually text viruses in a VM? Would it be generally ok If I have a backup ready, in case it escapes the vm?

It is quite safe as long as you isolate your VM from your host system. No shared drives, different subnets, and so on.

Quote

Also, if it's okay, is there any way I can contact you about general PC issues? (Seeing as this forum is for specific criteria)

You can send me a PM and I'll take a quick look, but nowaday I'm so busy that I try to keep my assistance related to malware-related issues specifically :) 

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I think I have a few more questions but I may have to send them a couple days later. Is that okay or should I just send a pm?

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Send me a PM, as we're pretty much done here I think :) 

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No problem SCOP-Victim, you're welcome!

Since there are no signs of infection anymore in your logs, and you just told me that there are no more issues left to address, I guess we're done here. We'll wrap it up by running DelFix to delete the tools and logs that were used in this clean-up.

BWuhenj.pngDelFix
Follow the instructions below to download and execute DelFix.

  • Download DelFix and move the executable to your Desktop
  • Right-click on DelFix.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Check the following options :
    • Activate UAC
    • Remove disinfection tools
    • Create registry backup
    • Purge system restore
    • Reset system settings
  • Once all the options mentionned above are checked, click on Run
  • After DelFix is done running, a log will open. Please copy/paste the content of the output log in your next reply

Qt25440.pngTips, tricks, advice and recommendations

Now it's time to give you some tips, tricks, advice and recommendations on how to protect your system and prevent you from being infected in the future. This is where I'll explain basic security measures that you should take to protect and harden your system, and also make sure it stays as safe and secure as possible against hackers and malware. You are free to ignore the recommendations listed below, although I obviously do not recommend it. If you have any questions about one of the points covered in the speech below, feel free to ask me your questions here directly so I can answer them and guide you.

Windows Updates

Keeping Windows up to date is one of the first steps in having a safe and secure system. The Security Updates that Windows receives are meant to fix exploits and flaws in it that makes it more secure and not exploitable by hackers. In order to do that, you should always install the Security Updates, known as "Important Updates" on your Windows system. These updates are released on the second Tuesday of every month, but some are also released before if they are emergency/critical Security Updates. Let's make sure that you have all your Important Updates and Recommended Updates installed and that your Windows Updates are set to be installed automatically.

Keeping your programs up-to-date

Like keeping Windows updated, keeping your installed programs up-to-date is another important step in having a safe and secure system. Outdated programs can be exploited by hackers and malware to infect a system and take it over. This is especially true today with the rise of Exploit Kits (and also 0-days) which is one of the biggest attack vectors to distribute malware. Therefore, you should always keep vulnerable programs like Adobe Flash Player, Adobe Shockwave Player, Java, Silverlight, Google Chrome, Mozilla Firefox, VLC Media Player, etc. updated to their most recent version (even better, you don't have to install them if you don't use them). Programs like eF2jhaz.pngUCheck, ]SUMo and y5YE7At.pngHeimdal Free will scan your system for outdated programs, and help you identify them, as well as update them.

Anti-Virus

Note: The programs listed below are all free to use or they have some sort of trial. Some of them have a paid version that provides more features, while a lot of other good programs only have a paid version but aren't listed there (such as Kaspersky and ESET Antivirus products).

Anti-Malware, Anti-Exploit and Anti-Ransomware

Having a decent security setup (which also includes an Antivirus) is the most crucial step to protect a system. These programs are additional layers of defence that will prevent a system from being infected, or if it somehow ends up infected, help mitigate the infection and remediate it. Fortunately, the new Malwarebytes 3 bundle all these layers in one, easy to use and efficient product. Malwarebytes 3 offers Malware, Web, Exploit and Ransomware protection modules that works together in order to keep your system protected and stop an infection at multiple level.

  • j1Bynr2.pngMalwarebytes - Comes with a free trial of the Premium version for 14 days, after which it reverts back to the Free version

Note: Please note that only the Premium version of Malwarebytes 3 offers real-time protection (Malware, Web, Exploit and Ransomware). The free version only allows you to scan your system for threats and remove them.

Firewall

Starting in Windows Vista, the Windows Firewall greatly improved and will satisfy the needs of most users. If you do not have an Internet Suite Antivirus program (which includes a firewall) and you want to use a 3rd party firewall, you can consider the options below.

  • 7p3JzTS.pngGlassWire - Has both a free and paid version (with different packages)
  • MQIMh6k.pngWindows Firewall Control - Gives you more control over your Windows Firewall
  • 5RXGshU.pngTinyWall - Lightweight firewall implementing the Windows Firewall and giving you more control over it

Web Browsers and Web Browsing

Web Browsers could be considered as the closest door between a malware and your system. This is where most malware goes through to infect a system, and therefore it should be the program(s) you want to secure the most. There are two ways of going about it: hardening your web browser via extensions, and having good browsing habits. 

Hardening your web browser means to install extensions that will help it protect itself (and your system on the same occasion) against Exploit Kits, MiTM attacks, etc. but also you at the same time. Here are a few extensions that I recommend you to install.

  • uBlock Origin: Efficient multi-purpose blocker that is lightweight on RAM and CPU usage (Google Chrome, Mozilla Firefox, Microsoft Edge, Opera and most Chromium and Firefox-based browsers)
  • HTTPS Everywhere: Extension that converts your HTTP (unencrypted) requests to HTTPS (encrypted) ones (Google Chrome, Mozilla Firefox and Opera)
  • Web of Trust: Website reputation, rating and review extension that will help you quickly identify bad and suspicious sites from good ones (every web browsers)
  • NoScript: NoScript is a script blocker (Java, Flash, JavaScript, etc.) for Mozilla Firefox and Firefox-based browsers (Mozilla Firefox and Firefox-based web browsers)
  • uMatrix: For advanced users, a point and click matrix-like extensions that allow you to control requests done on a webpage (based on source, destination and type) (Google Chrome, Mozilla Firefox and Opera)
  • LastPass: Secure password manager allowing you to create, manage, and use passwords you save in your LastPass account (every web browser)

As for safe browsing habits, you can find tons of guides, tutorials, articles, etc. online that will highlight the basics you need to follow (only visit websites you trust, do not click on ads, do not download files from untrusted sources, use a password manager, always verify the URL of a website and make sure it's correctly typed, etc.), and even what you can do if you want to take it a step further (create a fake email address for spam emails, browse the web in a privacy mode, etc.). Here are a few:


As you can see, there are plenty of resources out there. Simply Googling "good browsing habits" or "safe browsing habits" should allow you to find a lot of them.

Other recommendations

Even if you follow every recommendation that I listed here, in the end, it's also your job to be careful when browsing the web and downloading files if you don't want to get infected. Therefore, if you use your brain (common sense) when browsing the web, downloading programs and files, etc., you have far less chances to get infected by a malware. If for example you're not sure if a website is legitimate or not, or if a file is safe to download and execute, or if a program looks "too good" to be free, I suggest you to avoid going to that website, downloading that file or using that program.

Here are a few guides, tutorials, articles, etc. that you could read in order to learn more about computer protection and security to improve your current computer protection setup but also improve your good web browsing and computer usage practices :


gRvSooB.pngThe End!

And that's it! Now that you know more about how to protect your computer and secure it, you're good to go back to your online activities, but in a safe and secure way! You are also free to stay on the forums and ask for help in different topics if you ever need to. Just make sure that you post your question/issue in the right section to get the best assistance possible. And if you ever get infected again (which I hope you wont!), you can always comeback in this section to get another checkup with one of our trained malware removal member.

Do you have any questions before I close this thread? :)

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I will be sure to check all of those out! Thank you! What is delfix and why do I need to clear tools? Will it delete farbar or something? Are there some settings that are still configured or?

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It'll delete the files and folders that were used by these tools. So the executables themselves, the logs they produced, their folder (C:\FRST, C:\AdwCleaner, etc.) and so on.

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread.

Thanks

 

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