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I'm trying to remove the program. I select the "Uninstall" item from the Help menu, click on the confirmation, enter my password, and then nothing happens. The application itself says "BACKGROUND SERVICE IS OFFLINE/Please contact support". What can I do to get rid of this program?

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I don't like Mbytes any longer, on HS 10.13.4 their stated procedure does not fully remove it. Just view Activity Monitor it will show RTprotectionDaemon running. It also will not remove the ikon from toolbar. I agree this is an old trick once common to trashy software.

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