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APPCRASH Qt5Widgets.dll


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I have several Windows 10 Pro computers and Windows 2008 Servers getting a message when logging on that "Malwarebytes Anti-Malware has stopped working". Problem signature:
  Problem Event Name: APPCRASH
  Application Name: BusinessMessaging.exe
  Application Version: 1.0.0.0
  Application Timestamp: 560aa879
  Fault Module Name: Qt5Widgets.dll
  Fault Module Version: 6.3.9600.18895
  Fault Module Timestamp: 5a4b127e
  Exception Code: c0000135
  Exception Offset: 0009d4e2
  OS Version: 6.3.9600.2.0.0.16.7
  Locale ID: 1033
  Additional Information 1: 1abe
  Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
  Additional Information 3: 1abe
  Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
 

How do I resolve

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The Product that I purchased through a Reseller is Malwarebytes Endpoint Security - Malwarebytes Anti-Malware for Business, and  Malwarebytes Anti-Exploit
for Business, That's what it says on my License Certificate. Are you saying this isn't business software ?

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Eeek, we'll need to check your installation to be sure you have the right items installed. What you listed uses these versions:
Anti-Malware 1.80.2.1012
Anti-Exploit 1.11.2.55

Qt5Widgets.dll is a piece of the consumer MB3 product, so either the wrong product is installed, or you have a double install causing a conflict.

Frst Log
I would like to have you run a tool known as frst. frst will help provide me with a list of installed programs and other information about your computer that will help me see if there are any other problems that are not being detected. Please follow the steps below to run frst.

1.) Please download frst and frst64 from the link below and save it to your desktop:

FRST 32-bit version: https://downloads.malwarebytes.com/file/FRST
FRST 64-bit version: https://downloads.malwarebytes.com/file/FRST64

Note: You need to download the version compatible with your system. If you are not sure which version applies to your system, download both of them and try to run them. Only one of them will run on your computer; that will be the right version. Some traditional Anti-Viruses may false positive the download or running frst, I can assure you it is safe. If this happens, please temporarily disable the AV.

2.) Double-click the purple frst or frst64 icon to run the program. Click Yes when the disclaimer appears.
3.) Click the Scan button
4.) When the scan has finished, it will make 2 log files in the same directory the tool is located, frst.txt and Addition.txt.

Please attach frst.txt and Addition.txt in your reply.

 

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