Honey58 Posted March 26, 2018 ID:1227278 Share Posted March 26, 2018 Is it necessary to have an anti virus program along with a subscription of Malwarebytes? If so, which ones would your recommend that work properly with Malwarebytes. Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted March 26, 2018 Staff ID:1227279 Share Posted March 26, 2018 ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes 3 Help forum. If you are having technical issues with our Windows product, please do the following: Spoiler If you haven't done so already, please run these two tools and then attach the logs in your next reply: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Farbar Recovery Scan Tool (FRST) Download FRST and save it to your desktopNote: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions MB-Check Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK" This will produce one log file on your desktop: mb-check-results.zip This file will include the FRST logs generated from the previous set of instructions Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area One of our experts will be able to assist you shortly. If you are having licensing issues, please do the following: Spoiler For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264 Thanks in advance for your patience. -The Malwarebytes Forum Team Link to post Share on other sites More sharing options...
Solution exile360 Posted March 26, 2018 Solution ID:1227291 Share Posted March 26, 2018 Greetings and welcome It is totally up to you, however some additional information on the subject can be found in our FAQ in this post. The short answer is that we do believe that Malwarebytes 3 Premium is sufficient protection, even without an antivirus, to keep a system safe from all current online threats, however Malwarebytes always has been and continues to be designed to be compatible in real-time alongside other security solutions if desired by the user, including antivirus software. So if you would prefer to have the additional layer of security that an active antivirus provides, go ahead and install one, however Malwarebytes alone should be sufficient to keep your system safe online if you would prefer to use it alone. Also, if you do choose to run an antivirus, you don't necessarily have to spend extra money to do so as there are several excellent free options available including Windows Defender which is included with every version of Windows since 8, Microsoft Security Essentials which can be installed on Vista and Windows 7, as well as other free AVs like Avira, AVG, Avast!, Bitdefender, COMODO, and the free version of Kaspersky, any of which should work alongside Malwarebytes 3. Link to post Share on other sites More sharing options...
Cavehomme Posted March 28, 2018 ID:1227698 Share Posted March 28, 2018 (edited) On 26/03/2018 at 11:03 PM, Honey58 said: Is it necessary to have an anti virus program along with a subscription of Malwarebytes? If so, which ones would your recommend that work properly with Malwarebytes. Yes, I'd suggest it's definitely necessary to also use another AV, in my personal experience having used it since version 1. But it's not only in my own experience, according to the most recent results of the highly respected testing organisation MRG Effitas who focus more on testing for financial malware and AV product resilience against online banking threats, etc. Their latest tests show that Malwarebytes failed to detect 6.2% of malware samples in their generic malware test and failed to detect 10.0% of financial malware. On the ransomware tests Malwarebytes scored a perfect 100% detection, that's great news! On PUAs and Adware detection, an area I have assumed for many years that Malwarebyes was meant to be much better than "traditional" AVs, it failed to detect a huge 22.4% of tested threats! I really do think we need some transparent answers from Marcin on this one, it's what the product has been sold on for many years. Despite that, I do use Malwarebytes Premium, I have 3 licenses, which run in addition to the OS-supplied Windows 10 Defender that's increasingly very effective, as the same MRG results show. Malwarebytes Premium is an important extra layer of security that normally causes zero problems, apart from some recent v3.3 and 3.4 issues. I also find it highly effective in blocking malware sites and "malvertising" links, it's the best tool I've experienced for that. But I would never accept what the marketing department says, and some fans here, that using Malwarebytes entirely on its own is a good idea, it just cannot be, at least not today, and at least not for the average PC user. My personal suggestion for an average PC user who doesn't use TOR / visit the dark web or visit porn sites is to use Windows 10 Defender + Malwarebytes Premium. Also to use the "uBlock Origin" browser addon, nothing more. I personally would not waste time or money and mess up my PCs by using those other security suites out there, I've had too many bad experiences. Here is a link to the MRG test results for those interested in learning more: https://www.mrg-effitas.com/wp-content/uploads/2018/03/MRG-Effitas-360-Assessment_2017_Q4_wm.pdf I look forward to ongoing improvements in Malwarebytes Premium, especially quality and stability, not just protection capability. Edited March 28, 2018 by AP2012 Link to post Share on other sites More sharing options...
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