Real-Time Web Protection Won't Turn On / Stay On

[mlspyl]

Malwarebytes Premium has been running for a number of months without a problem.

Had McAfee for years before then switched.  I tried a number of providers with free 30 day trial until i selected Malwarebytes.

Until last week I never had an issue with the real-time web protection staying on.  Now it won't turn on at all.

I ran the software per your website, results attached below.

mb-check-results.zip

This is not my primary laptop, it is an older (Windows 7 64-bit gaming laptop).

Please help, thanks

 

[Malwarebytes]

***This is an automated reply***

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[nikhils]

Hello @mlspyl

From your logs it seems like you are on MB 3.3.1 which did have some web protection issues.

Can you please try this :

1. Download the latest 3.4.4 build from https://downloads.malwarebytes.com/file/mb3

2. Run the installer on top of the existing product. No need to uninstall anything.

Can you please let us know if that turns on the web protection module ?

Thank you

[mlspyl]

Installed the latest version per your instructions.  So far the web protection remains on.  Can you leave the ticket open for two days while I check it during this time?

Thank you for your help.

[nikhils]

Sure,

I'll keep this thread open.

Let us know if you run into any issues.

[mlspyl]

Nikhil:

All is working well for the past few days.  Please close the thread.

thank you

Mark

[vbarytskyy]

Locking down threat per request. Please open another thread if anything new arises.

 

Thank you