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Windows 10 Stuck on Recovery About MBAMSwissArmy.sys


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HI,

I am on Windows 10 Pro and I am stuck on the recovery of Windows 10 regarding the MBAMSwissArmy.sys file either missing or corrupt with Error Code: 0xc0000225.

I am attaching the screenshot of the error and I have also run FRST64 and I am attaching the scan results with this mail.

Please help me to resolve this issue as I don't have any backups to get back to the original state.

Thanks

Sunny

IMG_20180324_085358.jpg

FRST.txt

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Hello sunnyoc and welcome to Malwarebytes,

Save the attached file fixlist.txt to your flash drive, same place as FRST.
Now please enter System Recovery Options as you did to get the log.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

Reboot, does windows load correctly...? if so do the following:

Totally Remove Malwarebytes from your system:

Download the latest version of MB-Clean by clicking this link: https://downloads.malwarebytes.com/file/mb_clean save to your Desktop, or a folder of your choice.
 
  • Close all open applications
  • Double-click and run mb-clean.exe
  • A prompt with an option to clean up the system will appear:


Yes - will proceed with backing up the license key (Malwarebytes 3.x only) and initiating the cleanup process. (Recommended)
No - will exit the utility

Once the cleanup process is completed, a prompt will appear:

Yes – will proceed and post reboot you will be prompted to continue with the downloading, installation and activation of latest version of Malwarebytes 3.x (Recommended)
No – will exit the utility and you will not be prompted (post reboot) to download, reinstall and re-activate (Not Recommended)

We recommend rebooting immediately. Additionally, stopping at this step is not recommended and will most likely not resolve your issue(s).

Upon reboot, a prompt will appear:

Yes - will download, install and activate the latest version of Malwarebytes 3.x (Recommended)
No - will exit the utility and the cleanup process is complete...

A log file ("mb-clean-results.txt") will be on your desktop

Thanks,

Kevin

fixlist.txt

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Kevinf80,

Thank you for your quick reply and fixlist.txt. I was able to boot back into my windows 10 again. I have removed Malwarebytes as suggested by you for now and will wait till all the windows updates are done and then reinstall Malwarebytes. 

thanks again

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2 minutes ago, sunnyoc said:

Kevinf80,

Thank you for your quick reply and fixlist.txt. I was able to boot back into my windows 10 again. I have removed Malwarebytes as suggested by you for now and will wait till all the windows updates are done and then reinstall Malwarebytes. 

thanks again

paid little money as thank you ...

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Hello sunnyoc,

Good to hear your system is booting normally, also thankyou for the kind donation; much appreciated....

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin... user posted image

 

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  • 2 weeks later...

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread.

Thanks

 

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