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Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

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If you haven't done so already, please run these two tools and then attach the logs in your next reply:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Farbar Recovery Scan Tool (FRST)
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      Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
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      • Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions
  • MB-Check
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    3. This will produce one log file on your desktop: mb-check-results.zip
      • This file will include the FRST logs generated from the previous set of instructions
      • Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area

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-The Malwarebytes Forum Team

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1 hour ago, Joeyb2016 said:

Is Malwarebytes Premium an antivirus aswell? Do I require a separate antivirus?

Yes, yes yes, a thousand times YES!

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Excuse me for jumping in here, but does yes, yes, yes mean it's an antivirus or mean you need a separate antivirus? Or both?

Edited by Phxflyer

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While technically not an antivirus, they do now market the product as an antivirus replacement.  The reason for this is because due to the nature of all modern threats, the multiple layers of protection and detection included in Malwarebytes 3 are suited to protect a system from all current types of threats, including the most common and prominent threats such as ransomware and exploits, both of which are specifically targeted by signature-less, behavior based protection components that do not rely on database updates to be effective, even against previously unseen variants of threats of these categories.  Additionally, Malwarebytes 3 includes several other layers, some of which use more traditional signatures as well as more advanced heuristics algorithms to detect and prevent threats and Potentially Unwanted Programs (PUPs).

That said, should you choose to do so, you may still use an antivirus or virtually any other type of additional security software to protect your system alongside Malwarebytes, as it is still designed to run safely alongside other security solutions and to avoid conflicts.

If you do wish to still use a separate antivirus but you don't want to have to pay for a second product you may use the built in Windows Defender in Windows 8/8.1/10 or install Microsoft Security Essentials on Windows Vista/7.  There are also other free AVs out there if you desire one such as Avast!, Avira, AVG, Bitdefender, the recently released free version of Kaspersky, and COMODO to name a few.

Whether you choose to run an AV or not is entirely up to you, and the team behind Malwarebytes does believe that it is sufficient on its own to keep your systems safe, however they also believe that customers should have the choice to decide for themselves what layers of protection they desire so they do their best to keep Malwarebytes compatible with other solutions so that their users may add these additional layers of protection if they wish.

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Yes you do require a separate anti-virus

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People need to search this comes up once a week...

Layered protection is better protection. Yes run a AV.

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