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PSW.Agent.ABTH and SHeur2.AAYP


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I removed the PSW.Agent.ABTH and SHeur2.AAYP with AVG, but am still getting an annoying pop up message on several tasks that says "This application has failed to start because msqapuxd.dll was not found. Re-installing the application may fix this problem."

Most applications will continue to load after clicking the OK box; however, my MS Money 2004 will not start after clicking OK. It will show up in the task manager until I click OK, then it disappears.

Help is most greatly appreciated!!

Most recent Malwarebytes log:

Malwarebytes' Anti-Malware 1.40

Database version: 2551

Windows 5.1.2600 Service Pack 2

8/24/2009 9:46:49 AM

mbam-log-2009-08-24 (09-46-49).txt

Scan type: Full Scan (C:\|F:\|)

Objects scanned: 85600

Time elapsed: 59 minute(s), 48 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Most recent HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 5:17:21 PM, on 8/24/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\SYSTEM32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\system32\fxssvc.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\DIGStream\digstream.exe

C:\Program Files\ESPNRunTime\DIGServices.exe

C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe

C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\Registry Mechanic\RegMech.exe

C:\Program Files\Brother\ControlCenter3\brccMCtl.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Brother\Brmfcmon\BrMfimon.exe

F:\PROGRA~1\Webshots\Webshots.scr

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

C:\WINDOWS\SYSTEM32\taskmgr.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR

O1 - Hosts: ::1 localhost

O1 - Hosts: ??????????????? browser-security.microsoft.com

O1 - Hosts: ??????????????? antiwareprotect.com

O1 - Hosts: ??????????????? www.antiwareprotect.com

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

O3 - Toolbar: (no name) - {11359F4A-B191-42D7-905A-594F8CF0387B} - (no file)

O3 - Toolbar: (no name) - {C17590D2-ECB4-4b15-8820-F58798DCC118} - (no file)

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe

O4 - HKLM\..\Run: [DIGServices] C:\Program Files\ESPNRunTime\DIGServices.exe /brand=ESPN /priority=0 /poll=24

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"

O4 - HKLM\..\Run: [indexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"

O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini"

O4 - HKLM\..\Run: [brMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN

O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H

O4 - HKUS\S-1-5-21-3765648255-4271110949-595865359-1008\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Blake Ratliff')

O4 - HKUS\S-1-5-21-3765648255-4271110949-595865359-1008\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup (User 'Blake Ratliff')

O4 - HKUS\S-1-5-21-3765648255-4271110949-595865359-1008\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Blake Ratliff')

O4 - HKUS\S-1-5-21-3765648255-4271110949-595865359-1008\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10b.exe (User 'Blake Ratliff')

O4 - HKUS\S-1-5-21-3765648255-4271110949-595865359-1011\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup (User 'Jennie or Josh')

O4 - S-1-5-21-3765648255-4271110949-595865359-1008 Startup: Webshots.lnk = F:\Program Files\Webshots\Launcher.exe (User 'Blake Ratliff')

O4 - S-1-5-21-3765648255-4271110949-595865359-1008 User Startup: Webshots.lnk = F:\Program Files\Webshots\Launcher.exe (User 'Blake Ratliff')

O4 - S-1-5-21-3765648255-4271110949-595865359-1011 Startup: PowerReg Scheduler.exe (User 'Jennie or Josh')

O4 - S-1-5-21-3765648255-4271110949-595865359-1011 User Startup: PowerReg Scheduler.exe (User 'Jennie or Josh')

O4 - Startup: Webshots.lnk = F:\Program Files\Webshots\Launcher.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\MICROS~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: Geni Publisher - http://www.geni.com/plugins/genipublisher.CAB

O16 - DPF: {076169AA-8C3D-4CFC-AC23-3ACA88FC21B5} (F-Secure Online Scanner Launcher) - http://download.sp.f-secure.com/ols/f-secu.../fslauncher.cab

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab

O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/testAc...OnlineGames.cab

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab

O16 - DPF: {48989C74-D5FC-4F17-BA40-3D825C716836} (clMultiDownLoader Control) - http://mgn.musicgiants.com/cab/mgndownloader.cab

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab

O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe

O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo...toUploader3.cab

O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.geni.com/ImageUploader5.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1187047751984

O16 - DPF: {75A6AEA3-F26E-4608-AE9B-8DA78C87576E} - https://kingsisle.hs.llnwd.net/e1/static/th...ameLauncher.CAB

O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O16 - DPF: {9C024426-7859-4B2D-AB4C-B1E370AE7549} - http://us.mcafee.com/Apps/WSC/en-us/WscWlanScannerCtrl.cab

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab

O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir...l/installer.exe

O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup151.cab

O16 - DPF: {F0E2D69A-DC2F-4E9B-A993-684FB1C21DBC} - http://dictionary.reference.com/tools/toolbar/lexico.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{AC31B308-14C7-4FBA-AEBC-93E2DE639C09}: NameServer = 208.67.220.220,208.67.222.222

O17 - HKLM\System\CCS\Services\Tcpip\..\{B3BECF0F-37D6-4027-BF0F-9C9E4C13BA90}: NameServer = 208.67.220.220,208.67.222.222

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O18 - Filter hijack: text/html - {375f3631-1096-4f83-8a22-213f63684dd9} - (no file)

O20 - AppInit_DLLs: avgrsstx.dll isubwb.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O20 - Winlogon Notify: Winlogon - winmm64.dll (file missing)

O21 - SSODL: WinCheck - {EAD8F454-EC03-4B47-A5B7-6534DA513FA5} - winmm64.dll (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

--

End of file - 13549 bytes

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  • Staff

Hi KayCee38 and welcome to Malwarebytes.

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

-screen317

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Thank you, screen317 for taking your time to help me.

Combofix.txt :

ComboFix 09-08-25.02 - Heather Ratliff 08/25/2009 21:05.1.1 - NTFSx86

Running from: c:\documents and settings\Heather Ratliff\Desktop\ComboFix.exe

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\documents and settings\Heather Ratliff\Local Settings\Application Data\{4CC7EB49-A6D7-45E3-9F1B-AB988FDD2B17}

c:\documents and settings\Heather Ratliff\Local Settings\Application Data\{4CC7EB49-A6D7-45E3-9F1B-AB988FDD2B17}\chrome.manifest

c:\documents and settings\Heather Ratliff\Local Settings\Application Data\{4CC7EB49-A6D7-45E3-9F1B-AB988FDD2B17}\chrome\content\_cfg.js

c:\documents and settings\Heather Ratliff\Local Settings\Application Data\{4CC7EB49-A6D7-45E3-9F1B-AB988FDD2B17}\chrome\content\c.js

c:\documents and settings\Heather Ratliff\Local Settings\Application Data\{4CC7EB49-A6D7-45E3-9F1B-AB988FDD2B17}\chrome\content\overlay.xul

c:\documents and settings\Heather Ratliff\Local Settings\Application Data\{4CC7EB49-A6D7-45E3-9F1B-AB988FDD2B17}\install.rdf

c:\program files\Common

c:\program files\INSTALL.LOG

c:\windows\Fonts\Wphv07nb.ttf

c:\windows\jestertb.dll

c:\windows\MailSwitch.ocx

c:\windows\system32\Data

c:\windows\SYSTEM32\poqYHkkj.ini

c:\windows\system32\poqYHkkj.ini2

c:\windows\Tasks\feyjrbcf.job

c:\windows\Tasks\fwluurth.job

c:\windows\wiaserviv.log

c:\recycler\S-1-5-21-3765648255-4271110949-595865359-1009 . . . . failed to delete

.

((((((((((((((((((((((((( Files Created from 2009-07-26 to 2009-08-26 )))))))))))))))))))))))))))))))

.

2009-08-24 22:15 . 2009-08-24 22:15 -------- d-----w- c:\program files\Trend Micro

2009-08-14 16:38 . 2004-08-04 07:56 25600 ----a-w- c:\documents and settings\LocalService\Application Data\Microsoft\UPnP Device Host\upnphost\udhisapi.dll

2009-08-14 16:26 . 2009-08-14 16:26 -------- d-----w- c:\program files\Windows Media Connect 2

2009-08-14 16:20 . 2009-08-14 16:22 -------- d-----w- c:\windows\system32\drivers\UMDF

2009-08-11 22:04 . 2009-08-21 19:38 -------- d-----w- c:\documents and settings\Heather Ratliff\Local Settings\Application Data\Temp

2009-08-11 22:02 . 2009-08-21 19:18 -------- d-----w- c:\documents and settings\Heather Ratliff\Local Settings\Application Data\Deployment

2009-08-08 17:56 . 2009-08-08 17:55 411368 ----a-w- c:\windows\system32\deploytk.dll

2009-08-08 17:53 . 2009-08-08 17:53 152576 ----a-w- c:\documents and settings\Jennie or Josh\Application Data\Sun\Java\jre1.6.0_15\lzma.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-08-26 03:27 . 2008-07-14 17:41 255871008 --sha-w- c:\windows\system32\drivers\fidbox.dat

2009-08-26 03:21 . 2008-01-27 00:24 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP

2009-08-26 03:09 . 2006-01-03 10:09 -------- d-----w- c:\documents and settings\All Users\Application Data\DIGStream

2009-08-26 03:07 . 2008-08-19 21:27 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater

2009-08-26 03:03 . 2008-07-14 17:41 3002264 --sha-w- c:\windows\system32\drivers\fidbox.idx

2009-08-24 15:28 . 2008-05-30 12:56 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8

2009-08-24 13:15 . 2009-03-30 13:37 3942047 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe

2009-08-24 13:07 . 2008-12-08 13:16 -------- d-----w- c:\documents and settings\Heather Ratliff\Application Data\SUPERAntiSpyware.com

2009-08-17 14:06 . 2008-05-30 12:57 11952 ----a-w- c:\windows\system32\avgrsstx.dll

2009-08-17 14:06 . 2007-10-27 18:10 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys

2009-08-17 14:05 . 2008-05-30 12:57 335240 ----a-w- c:\windows\system32\drivers\avgldx86.sys

2009-08-17 01:01 . 2008-07-13 19:33 34 ----a-w- c:\documents and settings\Blake Ratliff\jagex_runescape_preferences.dat

2009-08-16 14:13 . 2008-07-04 18:04 34 ----a-w- c:\documents and settings\Jennie or Josh\jagex_runescape_preferences.dat

2009-08-14 22:40 . 2008-07-01 16:31 34 ----a-w- c:\documents and settings\Heather Ratliff\jagex_runescape_preferences.dat

2009-08-13 18:31 . 2006-01-08 00:57 -------- d-----w- c:\documents and settings\Blake Ratliff\Application Data\Apple Computer

2009-08-12 02:38 . 2009-08-12 11:38 2255872 ----a-w- c:\windows\Internet Logs\xDB22.tmp

2009-08-11 03:33 . 2009-08-11 12:31 2210816 ----a-w- c:\windows\Internet Logs\xDB2F.tmp

2009-08-11 03:25 . 2007-09-03 00:59 -------- d-----w- c:\documents and settings\Heather Ratliff\Application Data\SwordSearcher 5

2009-08-10 02:39 . 2009-08-10 13:38 1692160 ----a-w- c:\windows\Internet Logs\xDB34.tmp

2009-08-09 03:36 . 2009-08-09 03:48 2038784 ----a-w- c:\windows\Internet Logs\xDB42.tmp

2009-08-08 17:55 . 2004-07-02 07:14 -------- d-----w- c:\program files\Java

2009-08-08 04:06 . 2009-08-08 14:46 535040 ----a-w- c:\windows\Internet Logs\xDB41.tmp

2009-08-07 21:27 . 2009-08-08 00:50 1260032 ----a-w- c:\windows\Internet Logs\xDB3B.tmp

2009-08-07 04:05 . 2009-08-07 13:34 2326528 ----a-w- c:\windows\Internet Logs\xDB3F.tmp

2009-08-06 03:36 . 2009-08-06 13:31 2017280 ----a-w- c:\windows\Internet Logs\xDB54.tmp

2009-08-05 03:29 . 2009-08-05 13:24 2429440 ----a-w- c:\windows\Internet Logs\xDB50.tmp

2009-08-04 01:56 . 2009-08-04 12:18 2679296 ----a-w- c:\windows\Internet Logs\xDB4A.tmp

2009-08-03 19:35 . 2008-09-12 14:17 60 ----a-w- c:\windows\wpd99.drv

2009-08-03 19:35 . 2008-09-12 14:17 -------- d-----w- c:\documents and settings\All Users\Application Data\pdf995

2009-08-03 18:36 . 2009-01-23 17:33 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-08-03 18:36 . 2009-01-23 17:33 19096 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-08-03 00:51 . 2002-08-29 10:00 110592 ----a-w- c:\windows\system32\imm32.dll

2009-08-02 05:06 . 2009-08-02 14:09 1206272 ----a-w- c:\windows\Internet Logs\xDB2E.tmp

2009-07-31 21:18 . 2009-07-31 23:50 4306944 ----a-w- c:\windows\Internet Logs\xDB2D.tmp

2009-07-30 22:42 . 2009-07-31 03:01 1301504 ----a-w- c:\windows\Internet Logs\xDB2C.tmp

2009-07-30 02:42 . 2009-07-30 13:19 2261504 ----a-w- c:\windows\Internet Logs\xDB29.tmp

2009-07-29 03:17 . 2009-07-29 12:30 2044928 ----a-w- c:\windows\Internet Logs\xDB52.tmp

2009-07-28 03:01 . 2009-07-28 14:29 2094080 ----a-w- c:\windows\Internet Logs\xDB44.tmp

2009-07-26 02:58 . 2009-07-27 13:48 4300288 ----a-w- c:\windows\Internet Logs\xDB2B.tmp

2009-07-26 02:58 . 2009-07-27 13:48 2785280 ----a-w- c:\windows\Internet Logs\xDB28.tmp

2009-07-24 02:58 . 2009-07-24 12:12 2793984 ----a-w- c:\windows\Internet Logs\xDB43.tmp

2009-07-18 17:31 . 2009-07-18 17:29 -------- d-----w- c:\program files\iTunes

2009-07-18 17:30 . 2005-04-19 21:10 -------- d-----w- c:\program files\iPod

2009-07-18 17:30 . 2007-07-20 23:40 -------- d-----w- c:\program files\Common Files\Apple

2009-07-18 17:24 . 2006-01-08 19:46 -------- d-----w- c:\program files\QuickTime

2009-07-18 17:09 . 2009-07-18 17:09 75040 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.2.1.6\SetupAdmin.exe

2009-07-17 02:58 . 2009-07-17 12:03 1835520 ----a-w- c:\windows\Internet Logs\xDB35.tmp

2009-07-16 13:29 . 2009-07-16 15:27 4206080 ----a-w- c:\windows\Internet Logs\xDB3E.tmp

2009-07-09 18:59 . 2004-07-08 21:44 -------- d-----w- c:\program files\Hasbro Interactive

2009-06-27 20:30 . 2009-06-27 20:30 1878984 ----a-w- c:\documents and settings\Heather Ratliff\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\fpupdatepl\fpupdatepl.exe

2009-06-27 20:27 . 2005-03-16 20:24 -------- d-----w- c:\program files\MFInstall

2009-06-22 18:44 . 2009-06-22 18:44 1915520 ----a-w- c:\documents and settings\Blake Ratliff\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\fpupdateax\fpupdateax.exe

2009-06-21 17:33 . 2004-07-08 21:48 607 ----a-w- c:\windows\PowerReg.dat

2009-06-14 14:05 . 2004-07-08 01:50 133520 ----a-w- c:\documents and settings\Blake Ratliff\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-06-09 03:10 . 2009-06-09 03:10 0 --sh--r- c:\windows\FFSSET.BIN

2009-06-09 03:09 . 2009-06-09 03:08 23477764 ----a-w- c:\documents and settings\Heather Ratliff\Application Data\Reallusion\BSandWBinstaller.exe

2009-06-09 02:10 . 2004-07-08 00:26 133520 ----a-w- c:\documents and settings\Heather Ratliff\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-06-09 01:57 . 2009-06-08 18:59 50 ----a-w- c:\windows\system32\bridf08b.dat

2009-06-08 18:54 . 2009-06-08 18:54 10134 ----a-r- c:\documents and settings\Heather Ratliff\Application Data\Microsoft\Installer\{2BC2781A-F7F6-452E-95EB-018A522F1B2C}\ARPPRODUCTICON.exe

2005-01-12 19:12 . 2005-01-12 19:12 1634 ----a-w- c:\program files\CWDrecipe.tab

2002-08-09 15:45 . 2008-11-09 01:21 98304 ----a-w- c:\program files\internet explorer\plugins\DjVuControl.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"DW6"="c:\program files\The Weather Channel FW\Desktop\DesktopWeather.exe" [2009-02-11 801904]

"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]

"RegistryMechanic"="c:\program files\Registry Mechanic\RegMech.exe" [2009-06-30 2836376]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]

"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]

"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-03-15 122933]

"DVDSentry"="c:\windows\System32\DSentry.exe" [2003-08-13 28672]

"diagent"="c:\program files\Creative\SBLive\Diagnostics\diagent.exe" [2002-04-03 135264]

"DIGStream"="c:\program files\DIGStream\digstream.exe" [2005-10-31 278528]

"DIGServices"="c:\program files\ESPNRunTime\DIGServices.exe" [2005-10-31 101888]

"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-08-17 2007832]

"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2008-07-09 919016]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-06-01 7618560]

"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]

"PaperPort PTD"="c:\program files\ScanSoft\PaperPort\pptd40nt.exe" [2007-10-12 29984]

"IndexSearch"="c:\program files\ScanSoft\PaperPort\IndexSearch.exe" [2007-10-12 46368]

"PPort11reminder"="c:\program files\ScanSoft\PaperPort\Ereg\Ereg.exe" [2007-08-31 328992]

"BrMfcWnd"="c:\program files\Brother\Brmfcmon\BrMfcWnd.exe" [2008-05-29 1085440]

"ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2007-12-21 86016]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-26 413696]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-07-13 292128]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-08-08 149280]

"nwiz"="nwiz.exe" - c:\windows\SYSTEM32\nwiz.exe [2006-06-01 1519616]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]

2009-08-17 14:06 11952 ----a-w- c:\windows\SYSTEM32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]

"AppInit_DLLs"=c:\windows\SYSTEM32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\WINDOWS\\SYSTEM32\\LEXPPS.EXE"=

"c:\\Program Files\\microsoft frontpage\\bin\\fpexplor.exe"=

"c:\\FrontPage Webs\\Server\\vhttpd32.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=

"c:\\Program Files\\MSN Messenger\\livecall.exe"=

"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=

"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\Brother\\Brmfl08b\\FAXRX.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"54925:UDP"= 54925:UDP:BrotherNetwork Scanner

R3 HPx9G+;HPx9G+ Device USB Driver;c:\windows\system32\DRIVERS\HPx9G2k.sys [2006-01-05 12658]

S1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\System32\Drivers\avgldx86.sys [2009-08-17 335240]

S1 AvgTdiX;AVG8 Network Redirector;c:\windows\System32\Drivers\avgtdix.sys [2009-05-05 108552]

S2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2009-08-17 908056]

S2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2009-08-17 297752]

.

Contents of the 'Scheduled Tasks' folder

2009-08-09 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-07-25 17:34]

2009-08-26 c:\windows\Tasks\Google Software Updater.job

- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-08-19 23:56]

2009-08-26 c:\windows\Tasks\User_Feed_Synchronization-{14DD6562-8B52-463B-8FBA-3A23ABAACF9B}.job

- c:\windows\system32\msfeedssync.exe [2006-10-17 16:58]

.

- - - - ORPHANS REMOVED - - - -

WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)

SSODL-WinCheck-{EAD8F454-EC03-4B47-A5B7-6534DA513FA5} - winmm64.dll

Notify-avldr - avldr.dll

.

------- Supplementary Scan -------

.

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uStart Page = about:blank

uInternet Connection Wizard,ShellNext = iexplore

TCP: {AC31B308-14C7-4FBA-AEBC-93E2DE639C09} = 208.67.220.220,208.67.222.222

TCP: {B3BECF0F-37D6-4027-BF0F-9C9E4C13BA90} = 208.67.220.220,208.67.222.222

DPF: Geni Publisher - hxxp://www.geni.com/plugins/genipublisher.CAB

DPF: {48989C74-D5FC-4F17-BA40-3D825C716836} - hxxp://mgn.musicgiants.com/cab/mgndownloader.cab

DPF: {75A6AEA3-F26E-4608-AE9B-8DA78C87576E} - hxxps://kingsisle.hs.llnwd.net/e1/static/themes/wizard101A/activex/Wizard101GameLauncher.CAB

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-08-25 22:08

Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3760)

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

.

------------------------ Other Running Processes ------------------------

.

c:\windows\SYSTEM32\LEXBCES.EXE

c:\windows\SYSTEM32\LEXPPS.EXE

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\windows\SYSTEM32\CTsvcCDA.EXE

c:\program files\Java\jre6\bin\jqs.exe

c:\windows\SYSTEM32\nvsvc32.exe

c:\program files\AVG\AVG8\avgrsx.exe

c:\progra~1\AVG\AVG8\avgnsx.exe

c:\windows\SYSTEM32\MsPMSPSv.exe

c:\program files\Windows Media Player\wmpnetwk.exe

c:\program files\AVG\AVG8\avgcsrvx.exe

c:\program files\Digital Line Detect\DLG.exe

f:\progra~1\Webshots\Webshots.scr

c:\program files\Brother\ControlCenter3\BrccMCtl.exe

c:\program files\Brother\Brmfcmon\BrMfimon.exe

c:\program files\iPod\bin\iPodService.exe

c:\windows\SYSTEM32\ZoneLabs\vsmon.exe

.

**************************************************************************

.

Completion time: 2009-08-26 22:38 - machine was rebooted

ComboFix-quarantined-files.txt 2009-08-26 03:37

Pre-Run: 420,515,840 bytes free

Post-Run: 6,773,284,864 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

234 --- E O F --- 2008-08-15 03:35

HijackThis Log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:41:10 PM, on 8/25/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\System32\CTsvcCDA.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\DIGStream\digstream.exe

C:\Program Files\ESPNRunTime\DIGServices.exe

C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe

C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe

C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\Digital Line Detect\DLG.exe

F:\PROGRA~1\Webshots\Webshots.scr

C:\Program Files\Brother\ControlCenter3\brccMCtl.exe

C:\Program Files\Brother\Brmfcmon\BrMfimon.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

C:\WINDOWS\explorer.exe

C:\WINDOWS\system32\notepad.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

O3 - Toolbar: (no name) - {11359F4A-B191-42D7-905A-594F8CF0387B} - (no file)

O3 - Toolbar: (no name) - {C17590D2-ECB4-4b15-8820-F58798DCC118} - (no file)

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe

O4 - HKLM\..\Run: [DIGServices] C:\Program Files\ESPNRunTime\DIGServices.exe /brand=ESPN /priority=0 /poll=24

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"

O4 - HKLM\..\Run: [indexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"

O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini"

O4 - HKLM\..\Run: [brMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN

O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-21-3765648255-4271110949-595865359-1008\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Blake Ratliff')

O4 - HKUS\S-1-5-21-3765648255-4271110949-595865359-1008\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup (User 'Blake Ratliff')

O4 - HKUS\S-1-5-21-3765648255-4271110949-595865359-1008\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Blake Ratliff')

O4 - HKUS\S-1-5-21-3765648255-4271110949-595865359-1008\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10b.exe (User 'Blake Ratliff')

O4 - HKUS\S-1-5-21-3765648255-4271110949-595865359-1011\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup (User 'Jennie or Josh')

O4 - S-1-5-21-3765648255-4271110949-595865359-1008 Startup: Webshots.lnk = F:\Program Files\Webshots\Launcher.exe (User 'Blake Ratliff')

O4 - S-1-5-21-3765648255-4271110949-595865359-1008 User Startup: Webshots.lnk = F:\Program Files\Webshots\Launcher.exe (User 'Blake Ratliff')

O4 - S-1-5-21-3765648255-4271110949-595865359-1011 Startup: PowerReg Scheduler.exe (User 'Jennie or Josh')

O4 - S-1-5-21-3765648255-4271110949-595865359-1011 User Startup: PowerReg Scheduler.exe (User 'Jennie or Josh')

O4 - Startup: Webshots.lnk = F:\Program Files\Webshots\Launcher.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\MICROS~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: Geni Publisher - http://www.geni.com/plugins/genipublisher.CAB

O16 - DPF: {076169AA-8C3D-4CFC-AC23-3ACA88FC21B5} (F-Secure Online Scanner Launcher) - http://download.sp.f-secure.com/ols/f-secu.../fslauncher.cab

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab

O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/testAc...OnlineGames.cab

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab

O16 - DPF: {48989C74-D5FC-4F17-BA40-3D825C716836} (clMultiDownLoader Control) - http://mgn.musicgiants.com/cab/mgndownloader.cab

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab

O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe

O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo...toUploader3.cab

O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.geni.com/ImageUploader5.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1187047751984

O16 - DPF: {75A6AEA3-F26E-4608-AE9B-8DA78C87576E} - https://kingsisle.hs.llnwd.net/e1/static/th...ameLauncher.CAB

O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O16 - DPF: {9C024426-7859-4B2D-AB4C-B1E370AE7549} - http://us.mcafee.com/Apps/WSC/en-us/WscWlanScannerCtrl.cab

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab

O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir...l/installer.exe

O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup151.cab

O16 - DPF: {F0E2D69A-DC2F-4E9B-A993-684FB1C21DBC} - http://dictionary.reference.com/tools/toolbar/lexico.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{AC31B308-14C7-4FBA-AEBC-93E2DE639C09}: NameServer = 208.67.220.220,208.67.222.222

O17 - HKLM\System\CCS\Services\Tcpip\..\{B3BECF0F-37D6-4027-BF0F-9C9E4C13BA90}: NameServer = 208.67.220.220,208.67.222.222

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O20 - AppInit_DLLs: C:\WINDOWS\SYSTEM32\avgrsstx.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

--

End of file - 12583 bytes

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  • Staff

Hi,

Please use the Internet Explorer browser and click here to use the F-Secure Online Scanner.

  • Click Start Scanning.
  • You should get a notification bar (on top) to install the ActiveX control.
  • Click on it and select to install the ActiveX.
  • Once the ActiveX is installed, you should accept the License terms by clicking OK below to start the scan.
  • In case you are having problems with installing the ActiveX/starting the scan, please read here.
  • Click the Full System Scan button.
  • It will start to download scanner components and databases. This can take a while.
  • The main scan will start.
  • Once the scan has finished scanning, click the Automatic cleaning (recommended) button
  • It could be possible that your firewall gives an alert - allow it, because that's a connection you establish to submit infected files to F-Secure.
  • The cleaning can take a while, so please be patient.
  • Then click the Show report button and Copy/Paste what is present under results in your next reply.

Next, download my Security Check from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-screen317

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Thanks.

I guess I should mention that the popup warning box is still occuring.

Results from F-Secure:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"><html><HEAD><title> Online Scanner - Scanning Report - Thursday, August 27, 2009 10:18:06</title><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></HEAD><BODY><FONT style="FONT: 10pt verdana; COLOR: black"><H1><FONT face=Arial>Scanning Report</FONT></H1>

<H2><FONT face=Arial>Thursday, August 27, 2009 06:59:32 - 10:18:06</FONT></H2>

<P>Computer name: MASTERCOMPUTER</BR>

Scanning type: Scan system for malware, spyware and rootkits</BR>

Target: C:\ F:\ </P>

<HR NOSHADE><H2><FONT color=#5a6ed2 face=Arial>14 malware found</H2></FONT><a target="_blank" class="font-size-11" href="http://cgi.f-secure.com/cgi-bin/websearch/vsearch.cgi?q=TrackingCookie.Questionmarket&orig='disk'">TrackingCookie.Questionmarket</A></A> (spyware)

<UL>

<LI>System (Disinfected) </UL>

<a target="_blank" class="font-size-11" href="http://cgi.f-secure.com/cgi-bin/websearch/vsearch.cgi?q=TrackingCookie.2o7&orig='disk'">TrackingCookie.2o7</A></A> (spyware)

<UL>

<LI>System (Disinfected) </UL>

<a target="_blank" class="font-size-11" href="http://cgi.f-secure.com/cgi-bin/websearch/vsearch.cgi?q=TrackingCookie.Advertising&orig='disk'">TrackingCookie.Advertising</A></A> (spyware)

<UL>

<LI>System (Disinfected) </UL>

<a target="_blank" class="font-size-11" href="http://cgi.f-secure.com/cgi-bin/websearch/vsearch.cgi?q=TrackingCookie.Atdmt&orig='disk'">TrackingCookie.Atdmt</A></A> (spyware)

<UL>

<LI>System (Disinfected) </UL>

<a target="_blank" class="font-size-11" href="http://cgi.f-secure.com/cgi-bin/websearch/vsearch.cgi?q=TrackingCookie.Doubleclick&orig='disk'">TrackingCookie.Doubleclick</A></A> (spyware)

<UL>

<LI>System (Disinfected) </UL>

<a target="_blank" class="font-size-11" href="http://cgi.f-secure.com/cgi-bin/websearch/vsearch.cgi?q=TrackingCookie.Revsci&orig='disk'">TrackingCookie.Revsci</A></A> (spyware)

<UL>

<LI>System (Disinfected) </UL>

<a target="_blank" class="font-size-11" href="http://cgi.f-secure.com/cgi-bin/websearch/vsearch.cgi?q=TrackingCookie.Adrevolver&orig='disk'">TrackingCookie.Adrevolver</A></A> (spyware)

<UL>

<LI>System (Disinfected) </UL>

<a target="_blank" class="font-size-11" href="http://cgi.f-secure.com/cgi-bin/websearch/vsearch.cgi?q=TrackingCookie.Adbrite&orig='disk'">TrackingCookie.Adbrite</A></A> (spyware)

<UL>

<LI>System (Disinfected) </UL>

<a target="_blank" class="font-size-11" href="http://cgi.f-secure.com/cgi-bin/websearch/vsearch.cgi?q=TrackingCookie.Xiti&orig='disk'">TrackingCookie.Xiti</A></A> (spyware)

<UL>

<LI>System (Disinfected) </UL>

<a target="_blank" class="font-size-11" href="http://cgi.f-secure.com/cgi-bin/websearch/vsearch.cgi?q=TrackingCookie.Webtrends&orig='disk'">TrackingCookie.Webtrends</A></A> (spyware)

<UL>

<LI>System (Disinfected) </UL>

<a target="_blank" class="font-size-11" href="http://cgi.f-secure.com/cgi-bin/websearch/vsearch.cgi?q=TrackingCookie.Mediaplex&orig='disk'">TrackingCookie.Mediaplex</A></A> (spyware)

<UL>

<LI>System (Disinfected) </UL>

<a target="_blank" class="font-size-11" href="http://cgi.f-secure.com/cgi-bin/websearch/vsearch.cgi?q=TrackingCookie.Statcounter&orig='disk'">TrackingCookie.Statcounter</A></A> (spyware)

<UL>

<LI>System (Disinfected) </UL>

<a target="_blank" class="font-size-11" href="http://cgi.f-secure.com/cgi-bin/websearch/vsearch.cgi?q=TrackingCookie.Atwola&orig='disk'">TrackingCookie.Atwola</A></A> (spyware)

<UL>

<LI>System (Disinfected) </UL>

<a target="_blank" class="font-size-11" href="http://cgi.f-secure.com/cgi-bin/websearch/vsearch.cgi?q=TrackingCookie.Yieldmanager&orig='disk'">TrackingCookie.Yieldmanager</A></A> (spyware)

<UL>

<LI>System (Disinfected) </UL>

<HR NOSHADE>

<H2><FONT color=#5a6ed2 face=Arial>Statistics</FONT></H2>Scanned:

<UL>

<LI>Files: 97806

<LI>System: 4504

<LI>Not scanned: 14

</UL>

Actions:

<UL>

<LI>Disinfected: 14

<LI>Renamed: 0

<LI>Deleted: 0

<LI>Not cleaned: 0

<LI>Submitted: 0

</UL>

Files not scanned:<UL>

<LI>C:\PAGEFILE.SYS

<LI>C:\WINDOWS\SYSTEM32\CONFIG\SECURITY

<LI>C:\WINDOWS\SYSTEM32\CONFIG\SAM

<LI>C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE

<LI>C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT

<LI>C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM

<LI>C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\41160CB0FF85A232AE3AC6C1166BC6E0_1DCE0E75-1303-433A-BFC1-6B582BD25551

<LI>C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\2A75C15407489612191D53035AC0DA00_1DCE0E75-1303-433A-BFC1-6B582BD25551

<LI>C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\2DA2369D169B41734B3BE148550F10CE_1DCE0E75-1303-433A-BFC1-6B582BD25551

<LI>C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\0373CCFB62E27143B5DE52561AC911FA_1DCE0E75-1303-433A-BFC1-6B582BD25551

<LI>C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\72F159A182BB2F6FA0041265B233FD06_1DCE0E75-1303-433A-BFC1-6B582BD25551

<LI>C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\BB066927C2C9651883EA3E9B7F9223CF_1DCE0E75-1303-433A-BFC1-6B582BD25551

<LI>C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F96B7F18136A2D4F49F8B3D5E7D7AEE9_1DCE0E75-1303-433A-BFC1-6B582BD25551

<LI>C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\D43323CCB4C3CAA419D81E36594C21E8_1DCE0E75-1303-433A-BFC1-6B582BD25551

</UL>

<HR NOSHADE>

<H2><FONT color=#5a6ed2 face=Arial>Options</FONT></H2>

Scanning engines:

<UL>

</UL>

Scanning options:

<UL>

<LI>Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML XXX ANI AVB BAT CMD JOB LSP MAP MHT MIF PHP POT SWF WMF NWS TAR <LI>Use advanced heuristics</UL>

<HR NOSHADE>

<UL>

<H6>Copyright © 1998-2009<A HREF=http://support.f-secure.com/> Product support</A> | <A HREF=http://support.f-secure.com//enu/home/virusproblem/sample/> Send virus sample to F-Secure</A></H6><H6>

F-Secure assumes no responsibility for material created or published by third parties that F-Secure World Wide Web pages have a link to. Unless you have clearly stated otherwise, by submitting material to any of our servers, for example by E-mail or via our F-Secure's CGI E-mail, you agree that the material you make available may be published in the F-Secure World Wide Pages or hard-copy publications. You will reach F-Secure public web site by clicking on underlined links. While doing this, your access will be logged to our private access statistics with your domain name. This information will not be given to any third party. You agree not to take action against us in relation to material that you submit. Unless you have clearly stated otherwise, by submitting material you warrant that F-Secure may incorporate any concepts described in it in the F-Secure products/publications without liability.

</H6></UL>

</FONT></BODY></html>

Results from Security Check:

Results of screen317's Security Check version 0.98.9

Windows XP Service Pack 2

Out of date service pack!!

``````````````````````````````

Antivirus/Firewall Check:

Windows Firewall Disabled!

AVG Free 8.5

ZoneAlarm

``````````````````````````````

Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware

HijackThis 2.0.2

Java Web Start

Java 6 Update 15

Java 2 Runtime Environment, SE v1.4.2

Java 2 Runtime Environment, SE v1.4.1_02

Adobe Flash Player 10

Adobe Atmosphere Player for Acrobat and Adobe Reader

Adobe Reader 7.0.9

Out of date Adobe Reader installed!

``````````````````````````````

Process Check:

objlist.exe by Laurent

AVG avgwdsvc.exe

AVG avgtray.exe

AVG avgrsx.exe

AVG avgnsx.exe

AVG avgemc.exe

AVG avgemc.exe

Zone Labs ZoneAlarm zlclient.exe

``````````````````````````````

DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````

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  • Staff

Hi,

Download this Registry Search by Bobbi Flekman, save it, and extract regsearch.exe to the Desktop. You will use it in a moment.

Doubleclick regsearch.exe to start it. In the top window, enter msqapuxd.dll as the search string on the first line. Make sure all the option boxes are checked, and click "Ok". Notepad will be opened with text in it (the file will be saved to the Desktop as well as RegSearch.txt). Post this text in your next reply.

After that, navigate to Start --> Control Panel --> Add or Remove Programs, and uninstall the following programs (if present):

Java 2 Runtime Environment, SE v1.4.2

Java 2 Runtime Environment, SE v1.4.1_02

Adobe Reader 7.0.9

Restart your computer.

Get the latest version of Adobe Reader.

-screen317

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  • Staff

Hi,

First, please back your Registry with ERUNT.

  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.

Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe

Please open Notepad. Copy and paste the following text (starting with REGEDIT4) into the Notepad document.

Navigate to File --> Save As..., and save the file as Fix.reg (make sure the Save As Type is set to All Files).

Save it to your Desktop.

REGEDIT4

[HKEY_USERS\S-1-5-21-3765648255-4271110949-595865359-1007\Software\Microsoft\Search Assistant\ACMru\5603]

"001"=-

[HKEY_USERS\S-1-5-21-3765648255-4271110949-595865359-1007\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU\*]

"b"=-

Now navigate to your Desktop, and double click fix.reg (Click Yes to the prompt)

Restart your computer and see if the error messages persist.

-screen317

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  • Staff

Hi,

First, please back your Registry with ERUNT.

  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.

Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe

Please open Notepad. Copy and paste the following text (starting with REGEDIT4) into the Notepad document.

Navigate to File --> Save As..., and save the file as Fix.reg (make sure the Save As Type is set to All Files).

Save it to your Desktop.

REGEDIT4

[HKEY_USERS\S-1-5-21-3765648255-4271110949-595865359-1007\Software\Microsoft\Search Assistant\ACMru\5603]

"002"=-

Now navigate to your Desktop, and double click fix.reg (Click Yes to the prompt)

Restart your computer and see if the errors persist.

-screen317

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Same problem still persists. It wouldn't be soooo bad, except I can't use iTunes or MS Money at all. : (

I went ahead and did a new RegSearch - results are below. Looking forward to your next idea. Thanks.

Windows Registry Editor Version 5.00

; Registry Search 2.0 by Bobbi Flekman

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Before I unsintall/re-install iTunes, I want to make sure that you understand about my error messages.

(See image example).

XXXX.exe - Unable to Locate Component

This application has failed to start because msqapuxd.dll was not found. Re-installing the application may fix this problem.

3875868353_51f7f896ac.jpg

This error message happens from before the XP 'Welcome Screen' comes up, while the startup items are loading, and whenever I start a program.

Usually, after clicking OK, the program will still startup.... except for (so far that I know of) iTunes and MS Money 2004.

I installed an older version of Quicken to use temporarily today, and even when I run that program I get the error message. (It will still run after I click OK).

MalwareBytes did not detect any infection. AVG did not detect any infection. (Ran both yesterday)

But, somewhere in the computer, many (I think all) of the programs are still instructed to search for and use this phantom dll.

I'm not quite sure why this is still happening, because I have noticed at least another on this forum has been able to correct their similar problem. Are there any other scans I can do to help you identify the source of my problem?

Again, thanks for your time in helping.

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  • Staff
But, somewhere in the computer, many (I think all) of the programs are still instructed to search for and use this phantom dll.
That's what I was thinking, which is why we ran the Registry search. It's loading from somewhere, or that data has been appended to the files themselves.

Let's dig a little deeper.

Please run a GMER Rootkit scan:

Download GMER's application from here:

http://www.gmer.net/gmer.zip

Unzip it and start the GMER.exe

Click the Rootkit tab and click the Scan button.

Once done, click the Copy button.

This will copy the results to your clipboard.

Paste the results in your next reply.

Warning ! Please, do not select the "Show all" checkbox during the scan.

-screen317

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No joy. :)

I did un-install/re-install iTunes.

I can watch in the Task Manager as I start the program - it shows up in the list (along with the error message as stated previously).

After I click OK on the error message, the program disappears from the list.

The same thing also happens with (that I know of so far):

MS Money 2004

PAF 5 (a genealogy program)

Any ideas?

Thanks.

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  • Staff
I can watch in the Task Manager as I start the program - it shows up in the list (along with the error message as stated previously).

After I click OK on the error message, the program disappears from the list.

What exactly shows up in the list? iTunes? Or msqapuxd?

Try this for me please:

Please reboot to Safe Mode (tap the F8 key just before Windows starts to load and select the Safe Mode option from the menu).

See if the error message pops up in Safe Mode (run iTunes, run MS Money, etc.).

-screen317

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Hi,

Sorry - I should have been more descriptive with the issue.

When I start iTunes (or MS Money, PAF 5, MS Paint) and also watch in the Task Manager - (This happens whether I am watching in the Task Manager or not)

Error message appears and iTunes shows up on the Task Manager list.

3887502994_62f3249cae.jpg

After I click OK, iTunes does not continue starting (most other programs do continue to start) and it disappears from the Task Manager List.

3886714301_1a473d68d2.jpg

As you suggested, I tried starting in SAFE mode. Error messages persist from before windows logs on and still unable to start iTunes or MS Money. Same as described above.

Any thoughts?

Thank you.

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No joy.

I get the following error message:

3889866000_799964b67b.jpg

iTunes.exe - Bad Image

The application or DLL C:\WINDOWS\system32\msqapuxd.dll is not a vailid windows image. Please check this against your installation diskette.

(After this, I deleted the blank msqapuxd.dll file from the system32 folder)

John Q. Public on the post "Can't solve"

http://www.malwarebytes.org/forums/index.php?showtopic=22435

Had a smiliar problem and Combofix seemed to have helped. I'm wondering why Combofix did not seem to help in my case and also wondering if we should try running it again?

Thanks much.

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