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While attempting to log in to my Secured Email Site: inbox.com, Malwarebytes IP protection blocked the site. I have been using this email site for four years with no problems. I logged on to the site earlier today without problem, but now I'm blocked from getting my email. Please help!!!

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So, because BroadbandONE, Inc. hosts 20 malware sites the site I access not being one of them I'm shut out of my email service... This does not seem right - Blocking an entire range of IP addresses because some of them are hosts to malware seems over-kill. Perhaps punishing BroadbandOne, Inc. is justifiable from a certain perspective, but blocking me from my email which I have used for four years is a bit much. Is there no way malwarebytes can unblock one amongst the many?

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So, because BroadbandONE, Inc. hosts 20 malware sites the site I access not being one of them I'm shut out of my email service... This does not seem right - Blocking an entire range of IP addresses because some of them are hosts to malware seems over-kill. Perhaps punishing BroadbandOne, Inc. is justifiable from a certain perspective, but blocking me from my email which I have used for four years is a bit much. Is there no way malwarebytes can unblock one amongst the many?
We're working on this option to whitelist or add exclusions in upcoming version
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I appreciate that Malwarebytes will now remove my email site from its blacklisted IP addresses. However, is there a time-frame when this might happen? I realize that I can disable IP protection when I want to access my email, but this is an inconvenient method. I like the new IP protection mode in Malwarebytes but constantly manipulating check marks can get confusing; should one forget...

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I'm waiting, its been many times the hour or two suggested for an update to resolve my problem. There have been some ten updates during the elapsed time and my email IP address is still blocked; do I need to wait until the proposed "option to whitelist or add exclusions in upcoming version" before a fix to this problem is resolved?

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This IP was removed a few updates ago. Please check you've got the latest DB update and if necessary, have restarted your computer.

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Yes I have the latest update. And yes I restarted my computer after your suggestion. And yes I'm now able to access my email with IP Protection enabled. However, is a usual requirement to reboot ones computer to make an update active? In any event my thanks for your efforts in this matter:) Malwarebrtes Rocks

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