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Windows Antivirus Pro

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My computer (not this one) has been infected with Windows Antivirus Pro and I cannot do anything. I have been trying for hours to fix this. These are the steps I have taken so far:

1.) Installed Malwarebytes in regular mode (I had to rename the exe). It ran for a few seconds, and then quit. I then got the error message "Access is denied" blah blah.

2.) Restarted in safe mode as administrator, gave myself access to Malwarebytes, same problem as 1.

3.) Tried running Avira's Anti-virus boot CD. It found 7 threats, renamed them all, but didn't fix anything.

4.) Tried running RootRepeal.exe. It says initializing for a long time and then eventually just crashes causing the blue screen of death.

5.) Tried running ComboFix. It appears in task manager, but never does anything.

Most of what I have tried I have done in safe mode (regular mode won't let me do anything)

I am running out of ideas. Any help would be greatly appreciated.

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  • 2 weeks later...
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