cybot Posted March 14, 2018 Author ID:1224294 Share Posted March 14, 2018 ummm..... i don't feel like signing up for any new services atm is it alright if i stick with onedrive? Link to post Share on other sites More sharing options...
exile360 Posted March 14, 2018 ID:1224295 Share Posted March 14, 2018 You don't have to sign up for anything with WeTransfer if you do it the way I described (it doesn't prompt you for your email or anything). You just click "I Agree", then the round blue ... button, select Link below where it says Send as then click the blue ... button again, click Add File, select the first of the split files and once it has uploaded the file, it will display the link for you to copy/paste into your reply. You do the same for the second of the split files and you're done. Link to post Share on other sites More sharing options...
cybot Posted March 14, 2018 Author ID:1224296 Share Posted March 14, 2018 OH BOY... this is gonna take a while and a bit of effort...... looks like at least an hour for the split 7z file to be created. Link to post Share on other sites More sharing options...
exile360 Posted March 14, 2018 ID:1224297 Share Posted March 14, 2018 Yep, unfortunately dealing with such a large file takes a while. Uploading will take even longer more than likely (unless you have a really fast internet connection, in which case I envy you because I'm on DSL ). Thanks for doing this though. These dumps are about the only way to reliably diagnose a crash like this. Link to post Share on other sites More sharing options...
cybot Posted March 14, 2018 Author ID:1224298 Share Posted March 14, 2018 (edited) just took a look in the minidump directory while i waited, and it looks like a minidump was created as well when the crash occurred, do you want this as well? Edited March 14, 2018 by cybot Link to post Share on other sites More sharing options...
exile360 Posted March 14, 2018 ID:1224299 Share Posted March 14, 2018 Certainly, it couldn't hurt, thanks Link to post Share on other sites More sharing options...
nikhils Posted March 15, 2018 ID:1224550 Share Posted March 15, 2018 Hello @cybot Thank you for the dump files. We are actively investigating this issue on our end. Will keep you posted about the findings and the fix. Link to post Share on other sites More sharing options...
cybot Posted March 16, 2018 Author ID:1224685 Share Posted March 16, 2018 cool thx Link to post Share on other sites More sharing options...
cybot Posted March 23, 2018 Author ID:1226689 Share Posted March 23, 2018 just got a PM asking me to test a new build that should solve the issue. It's downloading as I type this. with the version i'm currently on, I think i have found the triggers. the BSOD occurs with in the first minute of waking a computer from sleep, or with in the first minute after logging in when the PC has fast start up enabled Link to post Share on other sites More sharing options...
cybot Posted March 23, 2018 Author ID:1226696 Share Posted March 23, 2018 during the setup process of the build i was asked to test, at the end i received an error message. "unable to contact license server. check your network settings or contact your system administrator for help." although i click OK button, the message comes up again. can not escape from error to continue setup process. NOTE: after clicking OK multiple times (around 12 times) message finally went away Link to post Share on other sites More sharing options...
nikhils Posted March 23, 2018 ID:1226705 Share Posted March 23, 2018 (edited) Thank you for letting us know. Also please let us know if you see the BSOD with the new build. Keep us posted. Can you also please follow the forum post below and send us the logs: Edited March 23, 2018 by nikhils Link to post Share on other sites More sharing options...
exile360 Posted March 24, 2018 ID:1226824 Share Posted March 24, 2018 16 hours ago, bkray1 said: ...I have been having extremely long shut down issues in excess of ten min. Once I removed malwarebytes, shutdowns are back to normal. For the long shutdown issues, if you disable Ransomware Protection does that alleviate the issue? I ask because I've seen similar issues on my own system and this typically helps most of the time. Link to post Share on other sites More sharing options...
bkray1 Posted March 26, 2018 ID:1227067 Share Posted March 26, 2018 Hi Exile, I wasn't aware that was an option but will look into it. I just uninstalled the entire program and have yet to reinstall it. I thought I would have time this weekend but never got around to it. The startup and shutdown issues are gone now that the program is uninstalled. Link to post Share on other sites More sharing options...
cybot Posted March 26, 2018 Author ID:1227099 Share Posted March 26, 2018 it's been almost a week using the build that i was asked to test. So far i have gotten zero BSOD's from MWAC or anything else for that matter. looks like the new version solved the problem. Link to post Share on other sites More sharing options...
exile360 Posted March 26, 2018 ID:1227102 Share Posted March 26, 2018 That's excellent, thanks for letting us know. Hopefully the new version that includes this fix will be ready for release soon. I don't know where things stand as of now internally, but originally the plan was to release it around the end of this month if it was ready, so if they are still able to proceed on that same schedule, we should at least see a public beta in the next few days. Link to post Share on other sites More sharing options...
cybot Posted March 26, 2018 Author ID:1227103 Share Posted March 26, 2018 cool Link to post Share on other sites More sharing options...
nikhils Posted March 27, 2018 ID:1227524 Share Posted March 27, 2018 Awesome @cybot Good to know you are not seeing the BSOD's anymore related to MWAC. Thanks for letting us know. Link to post Share on other sites More sharing options...
devsko Posted March 30, 2018 ID:1228464 Share Posted March 30, 2018 Any new about the release. I have the same problem Link to post Share on other sites More sharing options...
exile360 Posted March 30, 2018 ID:1228466 Share Posted March 30, 2018 1 minute ago, devsko said: Any new about the release. I have the same problem Yes, the new version is now available. You can find out details about the new version as well as info on how to upgrade in this post. Please let us know how it goes and if the issue is resolved for you or not. Thanks Link to post Share on other sites More sharing options...
nikhils Posted March 30, 2018 ID:1228560 Share Posted March 30, 2018 Hello @devsko If you still see the BSOD after upgrading to 3.4.5 please let us know. You should ideally not be seeing the BSOD related to mwac.sys with the new build. You can get the new build from https://downloads.malwarebytes.com/file/mb3 or reference the post @exile360 mentioned. Thank you. Link to post Share on other sites More sharing options...
bkray1 Posted March 31, 2018 ID:1228696 Share Posted March 31, 2018 Hi, The beta/update has indeed appeared to have fixed the BSOD, as I have not encountered another since updating. I did still have issues with long shutdown times, leading to restarts going into recovery mode. Once I did as Exile suggested "For the long shutdown issues, if you disable Ransomware Protection does that alleviate the issue?" and I turned off that portion, I no longer have shutdown issues. Thanks, Bryan Link to post Share on other sites More sharing options...
nikhils Posted March 31, 2018 ID:1228828 Share Posted March 31, 2018 Thank you for the feedback Bryan. That is really good to know. Link to post Share on other sites More sharing options...
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