Blue screen and bitcoinminer problem i guess

[Takagisan]

ive been having a blue screen problem everytime i shutdown my pc or even i just restarted it and sometimes it gets much worse whenever my pc starts up after a few minutes itll bluee screen again . I just find out that this bitcoinminer.exe virus is always being detected by my malwarebytes software. After i removed it, it will comeback again. im so sorry guys but im noob when it comes to this so im not sure if my problem has a similar problem with other people already posted here and solved.

 

anyways thanks you in advance and heres my summary report in malwarebytes

 

awdcwacd.txt

Edited March 12, 2018 by Takagisan
i edit the title and i forgot to check the get notif if someone replies button but i cant see it now anyways im moving on

[kevinf80]

Hello Takagisan and welcome to Malwarebytes, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status...   Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans"   Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs in your reply... Thank you, Kevin...

[Takagisan]

hello  kevin good day here from ph. when im clicking the link my chrome always closing and i dont know why.

 

[Takagisan]

 

i even tried it on internet explorer but its still closing sir

[kevinf80]

Thanks for the update, can you zip up and attach this folder to your reply: C:\Windows\Minidump to you reply, you will have to copy and save minidump folder to your desktop first..

Next,

See if booting to safe mode with networking will let you download FRST https://www.howtogeek.com/howto/windows-vista/force-windows-to-boot-into-safe-mode-without-using-the-f8-key/

Thanks,

Kevin...

[Takagisan]

thanks heres the compress ed file of minidump folder

Minidump.rar

[Takagisan]

yay i did it on safe mode heres the 2 files pop up after i did scan on frst

 

 

FRST_13-03-2018 20.26.53.txt

Addition_13-03-2018 20.26.53.txt

[kevinf80]

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file when running FRST fix"
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Open FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

See if your system will boot to Normal mode, if so continue;

Open Malwarebytes Anti-Malware.   On the Settings tab > Protection Scroll to and make sure the following are selected: Scan for Rootkits Scan within Archives   Scroll further to Potential Threat Protection make sure the following are set as follows: Potentially Unwanted Programs (PUP`s) set as :- Always detect PUP`s (recommended) Potentially Unwanted Modifications (PUM`s) set as :- Alwaysdetect PUM`s (recommended)   Click on the Scan make sure Threat Scan is selected, A Threat Scan will begin. When the scan is complete if anything is found make sure that the first checkbox at the top is checked (that will automatically check all detected items), then click on the Quarantine Selected Tab If asked to restart your computer to complete the removal, please do so When complete click on Export Summary after deletion (bottom-left corner) and select Copy to Clipboard. Wait for the prompt to restart the computer to appear, then click on Yes. After the restart once you are back at your desktop, open MBAM once more to retrieve the log. To get the log from Malwarebytes do the following:   Click on the Reports tab > from main interface. Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply   Use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror   Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop Ensure to get the correct version for your system.... https://www.microsoft.com/en-gb/download/malicious-software-removal-tool-details.aspx Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\mrt.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Let me see those logs in your reply, also tell me if there are any remaining issues otr concerns... Thank you, Kevin..

fixlist.txt

[Takagisan]

heres the fixlog thanks buddy ill do the next steps

Fixlog.txt

[Takagisan]

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 3/13/18
Scan Time: 10:08 PM
Log File: 00171a01-26c8-11e8-9bd2-90fba68ed787.json
Administrator: Yes

-Software Information-
Version: 3.4.4.2398
Components Version: 1.0.322
Update Package Version: 1.0.4330
License: Trial

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Harley-PC\Harley

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 244417
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 5 min, 41 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

(end)

 

[Takagisan]

and here is the log report of MBAM

 

LOG REPORT.txt

[Takagisan]

# AdwCleaner 7.0.8.0 - Logfile created on Tue Mar 13 14:20:40 2018
# Updated on 2018/08/02 by Malwarebytes 
# Running on Windows 7 Ultimate (X64)
# Mode: clean
# Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services deleted.

***** [ Folders ] *****

Deleted: C:\Users\Harley\AppData\Roaming\FastDataX
Deleted: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Lavasoft\WebCompanion

***** [ Files ] *****

Deleted: C:\Windows\SysNative\drivers\swdumon.sys

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks deleted.

***** [ Registry ] *****

Deleted: [Key] - HKLM\SOFTWARE\Lavasoft\Web Companion
Deleted: [Key] - HKU\S-1-5-21-4265705247-1810129800-3298729426-1000\Software\Lavasoft\Web Companion
Deleted: [Key] - HKCU\Software\Lavasoft\Web Companion
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\DMunversion
Deleted: [Value] - HKU\S-1-5-21-4265705247-1810129800-3298729426-1000\Software\Microsoft\Windows\CurrentVersion\Run|Web Companion
Deleted: [Value] - HKCU\Software\Microsoft\Windows\CurrentVersion\Run|Web Companion
Deleted: [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\webcompanion.com
Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\chrome.en.softonic.com
Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\en.softonic.com
Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\softonic.com
Deleted: [Key] - HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application
Deleted: [Key] - HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application
Deleted: [Key] - HKLM\SOFTWARE\SlimWare Utilities Inc
Deleted: [Key] - HKU\S-1-5-21-4265705247-1810129800-3298729426-1000\Software\drpsu
Deleted: [Key] - HKCU\Software\drpsu
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Quoteex.exe

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries deleted.

***** [ Chromium (and derivatives) ] *****

Plugin deleted: Chrome Cleaner Pro - 

*************************

::Tracing keys deleted
::Winsock settings cleared
::Additional Actions: 0

*************************

C:/AdwCleaner/AdwCleaner[S0].txt - [2835 B] - [2018/3/13 14:20:23]

########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt ##########

 

[Takagisan]

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.57, February 2018 (build 5.57.14524.1)
Started On Tue Mar 13 22:27:36 2018

Engine: 1.1.14500.5
Signatures: 1.261.542.0
Run Mode: Interactive Graphical Mode

Quick Scan Results:
-------------------
Threat Detected: BrowserModifier:Win32/Soctuseer!excl and Removed!
  Action: Remove, Result: 0x00000000
    regkeyvalue://HKLM\SOFTWARE\Microsoft\Windows Defender\Exclusions\Paths\\C:\Windows\f71058c642a9561751335aceb7d95d3d.exe
        SigSeq: 0x000005554A1D9F60
    regkeyvalue://HKLM\SOFTWARE\Microsoft\Windows Defender\Exclusions\Paths\\c:\program files\2c951fef164a77368a4d93bff088daa9\
        SigSeq: 0x000005554A1D9F60

Results Summary:
----------------
Found BrowserModifier:Win32/Soctuseer!excl and Removed!
Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 13 22:29:45 2018

Return code: 6 (0x6)
 

 

[Takagisan]

i did all the steps this helps buddy, i hope this fix my problem. btw ill just leave all the downloaded softwares and logfiles etc? can i delete it?

 

[kevinf80]

We clean up at the end when you confirm if your system is back to normal, if not we continue.. What is happening with your system now, any odd or erratic behavior. Same with your browser..

Thank you,

Kevin

[Takagisan]

i think its back to normal and its clean no more malicious malware detected in malwarebytes

[kevinf80]

Thanks for the update, continue to clean up:

Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down: "Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following items are checked:   Remove disinfection tools <----- this will remove tools we may have used. Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created. Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...

[Takagisan]

thanks buddy!

[kevinf80]

You`re very welcome Takagisan, comeback anytime....

Regards,

Kevin...

[kevinf80]

Glad we could help.

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Thanks