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mbam vn.1.40 freezes


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I use MBAM for a longtime.Recently,I updated vn. 1.38 to 1.40.(I have WinXP pro-sp2 and AvastAVPro without any problems).I did a quick scan as usual enabling Scan:-Memory objects,registry,FileSystem and Extra&Heuristics,under Settings tab.The Quick scan ran upto file:-Microsoft.Net/Framework/v2.0.50727/diasymreader.dll and mbam froze alongwith pc.I've reset the pc and again did a quickscan,but the freezing repeated at the same spot.

Then,I disabled "Always Scan FileSystem" under Settings tab,and the MBAM completed the quick-scan fine.

I tested by uninstalling the MBAM and again downloded Vn.1.40 from CNET and installed afresh,but the same position of freezing,repeated when the scan reaches .NET frame work file diasymreader.dll(which the previous vns. of MBAM did not have for the past one year.)

I scanned with AvastPro&SpywareDoctor and there is no infection of any-kind in the pc.

I think this bug of File-System- scan is to be fixed by Malwarebytes ?

Thanks in advance.

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I see you are running Windows Service Pack 2

Windows Service Pack 3 has been available for over a year that provides several Critical Security updates and performance improvements so should be applied in IE by going to Tools then Windows Update then downloading and installing all updates.

You should go to Control Panel then Automatic Updates then select Automatic (recommended) or at least Notify me but don't automatically download or install them.

You should install User Profile Hive Cleanup Service to help with slow log off and unreconciled profile problems:


Run Secunia Online Software Inspector to see what other applications are vulnerable to infection:


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Thanks,but,I don't think installing the bulky(70MB to 580MB) and problems-prone XP SP3 will solve the problem of the small sized security tool,mbam.exe.

Please refer to:-



XP SP3 triggers false positives in security apps:-


and also the users' opinions in:-


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problems-prone XP SP3

Probably the only people that have problems with SP3 are the one with pirated Windows.

How many systems that have SP3 without problems?

How many systems that have SP2 have problems?

There are probably millions of users with SP3 that are running without problems and probably thousands of users with SP2 struggling along with problems because they can't update.

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  • Root Admin

If you wish to continue this please take it to the general forum or PC Help forum unless you really want assistance with working on correcting the freeze. In that case please post as shown below and let them know that the program is freezing.

Bantering back and forth over the pros and cons of SP3 is not going to help you or us to work on this issue. If you want help we'll need to see some logs please.

Scan and post logs - read note at bottom in green

If you're having Malware related issues with your computer that you're unable to resolve.

  1. Please read and follow the instructions provided here: I'm infected - What do I do now?
  2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
  3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.

  • Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  • Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  • Using these other tools often makes the cleanup task more difficult and time consuming.
  • If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  • Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  • There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review

  • NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

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I solved the issue and my mbam.exe now scans the File System also without any freezing.

On googling, I got a clue from some Tech.Forums,and I did as follows:-

1)Uninstalled .NET Framework 2.0 using the Cleanup Tool from


2)Reinstalled the same through Microsoft Update,and also installed the Security Update

of Microsoft C++ 2005 ATL Update KB973923-x86.8.0.50727.4063.I think Malwarebytes had once

advised this for a freezing issue of one of the previous versions.

Somehow,I wanted to regain my mbam.exe,since it gives superior protection alongwith Avast.

Anyway,thanks to'yokenny1' and 'AdvancedSetup' for attending to my post.

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