Blue screens on multiple laptops

[Krewal 0]

Hi,

Recently we have been experiencing random and spiking plague of the BSOD on our Dell systems (all latitude E7470 + very recently some OptiPlex AIO). For almost all of the machines it is related to either Intel WiFi or Graphic driver (Widi). Some are Kernel_data_inpage  and other. Recently we were able to narrow plenty of those errors to malwarebytes. For example, one of the machines was restored to factory image. Some basic software was installed. It looked to be fine until Malwareybtes was installed - instant crash right and left. You would boot computer, login and every few minutes it would result in blue screen. 

Once malwarebytes was removed BSOD would stop. We have reinstalled it and it seems to be fine now. It is really puzzling. We are using endpoint + anti-exploit. 

I know dell puts a lot of crap software on their images but this is what we have to live with. Maybe something gets in conflict? Does anyone else experience similar problems? I would say it started around those updates for Intel processors. Any chance malwarebytes has problem with it? 

I am more than happy to answer any questions. 

 

 

[vbarytskyy 0]

@Krewal

Do you possibly have any dump files that you can upload for us to look over? Preferably memory.dmp but any and all minidumps will do if a full dump is not available. 

You can use https://www.filemail.com/ to upload any dump files since most dumps tend to be large

 

Thanks