mareek33 Posted March 6, 2018 ID:1221751 Share Posted March 6, 2018 (edited) My desktop PC has been infected by what I think is a malware called "Cloud Net" (This .exe is running permanently and refuses to be killed by task manager, it also appears at about the same time i noticed issues). When I run some EXE files (Especially anti-virus software like MalwareBytes, FRST and MBAR), the program closes them and then deletes the exe (This also happens with random programs like DS4Windows). I have no way to get rid of this since all Anti-Virus options are either blocked or deleted. I have no idea what to do now. Help! Also, I know i'm supposed to post my MalwareBytes and FRST results but i simply cannot run either of these programes since Malwarebytes gets blocked altogether and FRST gets closed and deleted. Edited March 6, 2018 by mareek33 grammar Link to post Share on other sites More sharing options...
Aura Posted March 6, 2018 ID:1221762 Share Posted March 6, 2018 Hi mareek33 My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state. As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry! If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off; Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely goneThis being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread This being said, it's time to clean-up some malware, so let's get started, shall we? Can you boot in Safe Mode, and try to run a scan with Malwarebytes, FRST and then provide me the logs? Link to post Share on other sites More sharing options...
mareek33 Posted March 6, 2018 Author ID:1221780 Share Posted March 6, 2018 I can run FRST but not Malwarebytes, here are my FRST files Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Aura Posted March 6, 2018 ID:1221815 Share Posted March 6, 2018 Alright I see what's wrong. Let's see if MBAR will do the trick. Malwarebytes Anti-Rootkit Beta Download Malwarebytes Anti-Rootkit Beta and extract it to your desktop (MBAR will be launched shortly after the extraction) Click on Next, and then on the Update button to let it update its database. Once the database has been successfully updated, click on Next Make sure all the checkboxes are checked, then click on the Scan button, and let it completes its scan (this can take a while) Once the scan is done, make sure that every item is checked, and click on the Cleanup button (a reboot might be required) After that (and the reboot, if one was required), go back in the mbar folder and look for a text file called mbar-log-TODAY'S-DATE.txt Copy/paste the content of that log in your next reply Link to post Share on other sites More sharing options...
mareek33 Posted March 7, 2018 Author ID:1221871 Share Posted March 7, 2018 Downloading the MBAR from your link and running the program gives an error message that says "not a Malwarebytes file" Link to post Share on other sites More sharing options...
Aura Posted March 7, 2018 ID:1222024 Share Posted March 7, 2018 Try the zipped version. Extract it, then launch the MBAR.exe file inside. https://support.malwarebytes.com/docs/DOC-1267 Link to post Share on other sites More sharing options...
mareek33 Posted March 8, 2018 Author ID:1222361 Share Posted March 8, 2018 19 hours ago, Aura said: Try the zipped version. Extract it, then launch the MBAR.exe file inside. https://support.malwarebytes.com/docs/DOC-1267 That one doesn't work either, not the exe file or the cmd file. Same error "Not a Malwarebytes file". Link to post Share on other sites More sharing options...
mareek33 Posted March 8, 2018 Author ID:1222366 Share Posted March 8, 2018 55 minutes ago, mareek33 said: That one doesn't work either, not the exe file or the cmd file. Same error "Not a Malwarebytes file". UPDATE: I was able to run MBAR (I had to use the fix feature on FRST to remove the registry entries the Malware added). Here are the logs mbar-log-2018-03-08 (05-35-12).txt Link to post Share on other sites More sharing options...
Aura Posted March 8, 2018 ID:1222404 Share Posted March 8, 2018 Awesome Now can you run a scan with Malwarebytes and provide me the log? Malwarebytes - Clean Mode Download and install the free version of MalwarebytesNote: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point Once Malwarebytes is installed, launch it and let it update his database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan Let the scan run, the time required to complete the scan depends of your system and computer specs Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected buttonIf it asks you to restart your computer to complete the removal, do so Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply Link to post Share on other sites More sharing options...
mareek33 Posted March 8, 2018 Author ID:1222414 Share Posted March 8, 2018 Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 3/8/18 Scan Time: 10:02 AM Log File: e87d9c0c-22d0-11e8-a1dd-7085c20deffe.json Administrator: Yes -Software Information- Version: 3.4.4.2398 Components Version: 1.0.322 Update Package Version: 1.0.4256 License: Trial -System Information- OS: Windows 10 (Build 16299.248) CPU: x64 File System: NTFS User: DESKTOP-HGPBLI2\usuario -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 296998 Threats Detected: 66 Threats Quarantined: 66 Time Elapsed: 5 min, 16 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 1 Generic.Malware/Suspicious, C:\USERS\USUARIO\APPDATA\LOCAL\TEMP\CSRSS\MRT.EXE, Quarantined, [0], [392686],1.0.4256 Module: 1 Generic.Malware/Suspicious, C:\USERS\USUARIO\APPDATA\LOCAL\TEMP\CSRSS\MRT.EXE, Quarantined, [0], [392686],1.0.4256 Registry Key: 32 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Online Application V2G1, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{0CB497FC-2B66-4F47-B7B8-DBE160284C40}, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{0CB497FC-2B66-4F47-B7B8-DBE160284C40}, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\UPDATER_ONLINE_APPLICATION, Quarantined, [515], [391429],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{20CF325B-759D-4591-A5B3-3C304BA468F3}, Quarantined, [515], [391429],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{20CF325B-759D-4591-A5B3-3C304BA468F3}, Quarantined, [515], [391429],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Online Application V2G2, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{AE37894C-B9D7-4778-B36B-D1E42EC024EB}, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{AE37894C-B9D7-4778-B36B-D1E42EC024EB}, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Online Application V2G3, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{F18B69A8-EA0B-4E86-B8A2-F696C33F4C3C}, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{F18B69A8-EA0B-4E86-B8A2-F696C33F4C3C}, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Online Application V2G4, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{F036B1F3-9DA5-4125-959A-E2484D90786F}, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{F036B1F3-9DA5-4125-959A-E2484D90786F}, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Online Application V2G5, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{2C78868E-530B-4020-9FDA-A1E125AFDB6E}, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{2C78868E-530B-4020-9FDA-A1E125AFDB6E}, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Online Application V2G6, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{3F705485-493D-4068-8821-CD75832230DD}, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{3F705485-493D-4068-8821-CD75832230DD}, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\WOW6432NODE\MICROLEAVES\{5266F634-7B7D-4537-BDDC-98DD6CFCBAA1}, Quarantined, [515], [339688],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{5266F634-7B7D-4537-BDDC-98DD6CFCBAA1}, Quarantined, [515], [398592],1.0.4256 Generic.Malware/Suspicious, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\MRT.EXE, Quarantined, [0], [392686],1.0.4256 Generic.Malware/Suspicious, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\MRT.EXE, Quarantined, [0], [392686],1.0.4256 Generic.Malware/Suspicious, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\MRT, Quarantined, [0], [392686],1.0.4256 Generic.Malware/Suspicious, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{356F3250-6221-4A93-ABE5-A805D7B70EBB}, Quarantined, [0], [392686],1.0.4256 Generic.Malware/Suspicious, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\LOGON\{356F3250-6221-4A93-ABE5-A805D7B70EBB}, Quarantined, [0], [392686],1.0.4256 PUP.Optional.Wajam, HKLM\SOFTWARE\CLASSES\APPID\56BF5154-0B48-4ADB-902A-6C8B12E270D9, Quarantined, [73], [170024],1.0.4256 PUP.Optional.Wajam, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\NLASVC\PARAMETERS\INTERNET\MANUALPROXIES, Quarantined, [73], [-1],0.0.0 PUP.Optional.Wajam, HKLM\SOFTWARE\WOW6432NODE\CLASSES\APPID\56BF5154-0B48-4ADB-902A-6C8B12E270D9, Quarantined, [73], [170024],1.0.4256 PUP.Optional.Wajam, HKLM\SOFTWARE\CLASSES\WOW6432NODE\APPID\56BF5154-0B48-4ADB-902A-6C8B12E270D9, Quarantined, [73], [170024],1.0.4256 Registry Value: 12 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{0CB497FC-2B66-4F47-B7B8-DBE160284C40}|PATH, Quarantined, [515], [317311],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{20CF325B-759D-4591-A5B3-3C304BA468F3}|PATH, Quarantined, [515], [391427],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{2C78868E-530B-4020-9FDA-A1E125AFDB6E}|PATH, Quarantined, [515], [317311],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{3F705485-493D-4068-8821-CD75832230DD}|PATH, Quarantined, [515], [317311],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{AE37894C-B9D7-4778-B36B-D1E42EC024EB}|PATH, Quarantined, [515], [317311],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{F036B1F3-9DA5-4125-959A-E2484D90786F}|PATH, Quarantined, [515], [317311],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{F18B69A8-EA0B-4E86-B8A2-F696C33F4C3C}|PATH, Quarantined, [515], [317311],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{5266F634-7B7D-4537-BDDC-98DD6CFCBAA1}|CONTACT, Quarantined, [515], [333852],1.0.4256 PUP.Optional.OnlineIO, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{5266F634-7B7D-4537-BDDC-98DD6CFCBAA1}|URLINFOABOUT, Quarantined, [515], [321304],1.0.4256 PUP.Optional.Wajam, HKU\S-1-5-19\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\INTERNET SETTINGS|PROXYENABLE, Quarantined, [73], [-1],0.0.0 PUP.Optional.Wajam, HKU\S-1-5-20\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\INTERNET SETTINGS|PROXYENABLE, Quarantined, [73], [-1],0.0.0 PUP.Optional.Wajam, HKU\S-1-5-21-1555874376-2349430391-1355095412-1002\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\INTERNET SETTINGS|PROXYENABLE, Quarantined, [73], [-1],0.0.0 Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 1 PUP.Optional.OnlineIO, C:\WINDOWS\INSTALLER\{5266F634-7B7D-4537-BDDC-98DD6CFCBAA1}, Quarantined, [515], [391425],1.0.4256 File: 19 PUP.Optional.OnlineIO, C:\WINDOWS\SYSTEM32\TASKS\Online Application V2G1, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, C:\WINDOWS\TASKS\UPDATER_ONLINE_APPLICATION.JOB, Quarantined, [515], [391430],1.0.4256 PUP.Optional.OnlineIO, C:\WINDOWS\SYSTEM32\TASKS\UPDATER_ONLINE_APPLICATION, Quarantined, [515], [391429],1.0.4256 PUP.Optional.OnlineIO, C:\WINDOWS\SYSTEM32\TASKS\Online Application V2G2, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, C:\WINDOWS\SYSTEM32\TASKS\Online Application V2G3, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, C:\WINDOWS\SYSTEM32\TASKS\Online Application V2G4, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, C:\WINDOWS\SYSTEM32\TASKS\Online Application V2G5, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, C:\WINDOWS\SYSTEM32\TASKS\Online Application V2G6, Quarantined, [515], [317314],1.0.4256 PUP.Optional.OnlineIO, C:\WINDOWS\TASKS\Online Application V2G1.job, Quarantined, [515], [382506],1.0.4256 PUP.Optional.OnlineIO, C:\WINDOWS\TASKS\Online Application V2G2.job, Quarantined, [515], [382506],1.0.4256 PUP.Optional.OnlineIO, C:\WINDOWS\TASKS\Online Application V2G3.job, Quarantined, [515], [382506],1.0.4256 PUP.Optional.OnlineIO, C:\WINDOWS\TASKS\Online Application V2G4.job, Quarantined, [515], [382506],1.0.4256 PUP.Optional.OnlineIO, C:\WINDOWS\TASKS\Online Application V2G5.job, Quarantined, [515], [382506],1.0.4256 PUP.Optional.OnlineIO, C:\WINDOWS\TASKS\Online Application V2G6.job, Quarantined, [515], [382506],1.0.4256 PUP.Optional.OnlineIO, C:\WINDOWS\INSTALLER\SOURCEHASH{5266F634-7B7D-4537-BDDC-98DD6CFCBAA1}, Quarantined, [515], [391431],1.0.4256 PUP.Optional.OnlineIO, C:\Windows\Installer\{5266F634-7B7D-4537-BDDC-98DD6CFCBAA1}\online.exe, Quarantined, [515], [391425],1.0.4256 PUP.Optional.OnlineIO, C:\Windows\Installer\{5266F634-7B7D-4537-BDDC-98DD6CFCBAA1}\SystemFoldermsiexec.exe, Quarantined, [515], [391425],1.0.4256 Generic.Malware/Suspicious, C:\WINDOWS\SYSTEM32\TASKS\MRT, Quarantined, [0], [392686],1.0.4256 Generic.Malware/Suspicious, C:\USERS\USUARIO\APPDATA\LOCAL\TEMP\CSRSS\MRT.EXE, Quarantined, [0], [392686],1.0.4256 Physical Sector: 0 (No malicious items detected) (end) Link to post Share on 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Aura Posted March 8, 2018 ID:1222415 Share Posted March 8, 2018 Good! Now let's do a sweep with AdwCleaner and RogueKiller. AdwCleaner - Fix Mode Download AdwCleaner and move it to your Desktop Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply RogueKiller Download the right version of RogueKiller for your Windows version (32 or 64-bit) Once done, move the executable file to your Desktop, right-click on it and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Click on the Start Scan button in the right panel, which will bring you to another tab, and click on it again (this time it'll be in the bottom right corner) Wait for the scan to complete On completion, the results will be displayed Check every single entry (threat found), and click on the Remove Selected button On completion, the results will be displayed. Click on the Open Report button in the bottom left corner, followed by the Open TXT button (also in the bottom left corner) This will open the report in Notepad. Copy/paste its content in your next reply Your next reply(ies) should therefore contain: Copy/pasted AdwCleaner clean log Copy/pasted RogueKiller clean log Link to post Share on other sites More sharing options...
mareek33 Posted March 8, 2018 Author ID:1222532 Share Posted March 8, 2018 # AdwCleaner 7.0.8.0 - Logfile created on Thu Mar 08 13:18:48 2018 # Updated on 2018/08/02 by Malwarebytes # Database: 2018-03-07.2 # Running on Windows 10 Pro (X64) # Mode: scan # Support: https://www.malwarebytes.com/support ***** [ Services ] ***** No malicious services found. ***** [ Folders ] ***** PUP.Optional.Legacy, C:\Windows\System32\SSL PUP.Optional.Legacy, C:\Windows\SysWOW64\SSL PUP.Optional.Legacy, C:\Windows\System32\C2MP PUP.Optional.Legacy, C:\Windows\SysWOW64\C2MP PUP.Optional.Legacy, C:\Users\usuario\AppData\Local\AdvinstAnalytics PUP.Optional.FastDataX, C:\Users\usuario\AppData\Roaming\FastDataX Trojan.Agent, C:\Windows\rss ***** [ Files ] ***** No malicious files found. ***** [ DLL ] ***** No malicious DLLs found. ***** [ WMI ] ***** No malicious WMI found. ***** [ Shortcuts ] ***** No malicious shortcuts found. ***** [ Tasks ] ***** PUP.Adware.Heuristic, 607d0b4066992dbdab977368653518a4 ***** [ Registry ] ***** PUP.Optional.Vittalia, [Key] - HKU\S-1-5-21-1555874376-2349430391-1355095412-1002\Software\Vittalia PUP.Optional.Vittalia, [Key] - HKCU\Software\Vittalia Adware.OnlineIO, [Key] - HKLM\SOFTWARE\Microleaves PUP.Optional.Microleaves, [Key] - HKU\.DEFAULT\Software\Caphyon\Advanced Updater\{F039D4A9-14D3-4425-A4FA-F2F9D5B0E014} PUP.Optional.Microleaves, [Key] - HKU\S-1-5-18\Software\Caphyon\Advanced Updater\{F039D4A9-14D3-4425-A4FA-F2F9D5B0E014} PUP.Optional.Microleaves, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\436F6625D7B77354DBCD89DDC6CFAB1A PUP.Optional.Microleaves, [Key] - HKLM\SOFTWARE\Classes\Installer\Features\436F6625D7B77354DBCD89DDC6CFAB1A PUP.Optional.Microleaves, [Key] - HKLM\SOFTWARE\Classes\Installer\Products\436F6625D7B77354DBCD89DDC6CFAB1A PUP.Optional.Microleaves, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders | C:\Program Files (x86)\Microleaves\Online Application\ PUP.Optional.Microleaves, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders | C:\Program Files (x86)\Microleaves\ PUP.Optional.Microleaves, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders | C:\Program Files (x86)\Microleaves\Online Application\Version 2.6.0\ ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries. ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries. ************************* RogueKiller V12.12.7.0 (x64) [Mar 5 2018] (Gratuito) por Adlice Software correo : http://www.adlice.com/contact/ Realimentación : https://forum.adlice.com Página Web : http://www.adlice.com/download/roguekiller/ Blog : http://www.adlice.com Sistema Operativo : Windows 10 (10.0.16299) 64 bits version Comenzado en : Modo Normal Usuario : usuario [Administrador] Iniciado desde : C:\Program Files\RogueKiller\RogueKiller64.exe Modo : Borrar -- Fecha : 03/08/2018 12:52:21 (Duración : 00:58:19) ¤¤¤ Procesos : 0 ¤¤¤ ¤¤¤ Registro : 2 ¤¤¤ [Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\system_udp_controller (C:\ProgramData\3b2c0bbdcd\cb78a2950c.exe) -> Borrado [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{fa23fd01-c76a-4784-aef4-35077c0a1688} | DhcpNameServer : 192.168.1.1 0.0.0.0 ([-][]) -> Reemplazado () ¤¤¤ Tareas : 0 ¤¤¤ ¤¤¤ Archivos : 2 ¤¤¤ [PUP.Gen0][Archivo] C:\Windows\SECOH-QAD.exe -> Borrado [PUP.EpicNet][Carpeta] C:\Users\usuario\AppData\Local\Temp\csrss -> Borrado [PUP.EpicNet][Archivo] C:\Users\usuario\AppData\Local\Temp\csrss\patch.exe -> Borrado ¤¤¤ WMI : 0 ¤¤¤ ¤¤¤ Archivo Hosts : 0 [Too big!] ¤¤¤ ¤¤¤ Antirootkit : 0 (Driver: Cargado) ¤¤¤ ¤¤¤ Exploradores Web : 0 ¤¤¤ ¤¤¤ Comprobacion MBR : ¤¤¤ +++++ PhysicalDrive0: WDC WD3200LPVX-00V0TT0 +++++ --- User --- [MBR] 3aa4343f6b5f67510afd5b54a3193f68 [BSP] 155e9bea9653f90b8a6f9a7baf6eda20 : Windows Vista/7/8|VT.Unknown MBR Code Partition table: 0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 500 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader] 1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 1026048 | Size: 304271 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader] 2 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 624175104 | Size: 470 MB User = LL1 ... OK User = LL2 ... OK Link to post Share on other sites More sharing options...
Aura Posted March 9, 2018 ID:1222596 Share Posted March 9, 2018 Did you clean the threats AdwCleaner detected? Since you gave me a scan log, and not a clean log. Link to post Share on other sites More sharing options...
mareek33 Posted March 9, 2018 Author ID:1222804 Share Posted March 9, 2018 17 hours ago, Aura said: Did you clean the threats AdwCleaner detected? Since you gave me a scan log, and not a clean log. that's the log that appeared after rebooting, but yes I did Link to post Share on other sites More sharing options...
Aura Posted March 9, 2018 ID:1222807 Share Posted March 9, 2018 Good Now please run a new scan with FRST and provide me a fresh set of logs. I'll look for remnants. Link to post Share on other sites More sharing options...
mareek33 Posted March 9, 2018 Author ID:1222811 Share Posted March 9, 2018 FRST.txt Addition.txt Link to post Share on other sites More sharing options...
Aura Posted March 9, 2018 ID:1222843 Share Posted March 9, 2018 Farbar Recovery Scan Tool (FRST) - Fix mode Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply. Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located) Right-click on the FRST executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Click on the Fix button On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad Copy and paste its content in your next reply fixlist.txt Link to post Share on other sites More sharing options...
mareek33 Posted March 10, 2018 Author ID:1223007 Share Posted March 10, 2018 Fixlog.txt Link to post Share on other sites More sharing options...
Aura Posted March 10, 2018 ID:1223015 Share Posted March 10, 2018 Awesome! Can you do me a favor? Can you .zip the C:\FRST\Quarantine folder, and attach it here for me? Link to post Share on other sites More sharing options...
mareek33 Posted March 10, 2018 Author ID:1223020 Share Posted March 10, 2018 Quarantine.zip Link to post Share on other sites More sharing options...
Aura Posted March 10, 2018 ID:1223027 Share Posted March 10, 2018 Thank you How's your system behaving now? Were there any other issues to address? Link to post Share on other sites More sharing options...
mareek33 Posted March 10, 2018 Author ID:1223028 Share Posted March 10, 2018 4 minutes ago, Aura said: Thank you How's your system behaving now? Were there any other issues to address? No, not really. My PC used to hang after like 2 hours of use which I blame on the Crypto Miner (I don't have a very good CPU or GPU), that doesn't seem to happen anymore. Executables are also fine now. Thank you for your help! Link to post Share on other sites More sharing options...
Aura Posted March 10, 2018 ID:1223095 Share Posted March 10, 2018 Awesome! Since there are no signs of infection anymore in your logs, and you just told me that there are no more issues left to address, I guess we're done here. We'll wrap it up by running DelFix to delete the tools and logs that were used in this clean-up. DelFix Follow the instructions below to download and execute DelFix. Download DelFix and move the executable to your Desktop Right-click on DelFix.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Check the following options :Activate UAC Remove disinfection tools Create registry backup Purge system restore Reset system settings Once all the options mentionned above are checked, click on Run After DelFix is done running, a log will open. Please copy/paste the content of the output log in your next reply Tips, tricks, advice and recommendations Now it's time to give you some tips, tricks, advice and recommendations on how to protect your system and prevent you from being infected in the future. This is where I'll explain basic security measures that you should take to protect and harden your system, and also make sure it stays as safe and secure as possible against hackers and malware. You are free to ignore the recommendations listed below, although I obviously do not recommend it. If you have any questions about one of the points covered in the speech below, feel free to ask me your questions here directly so I can answer them and guide you. Windows Updates Keeping Windows up to date is one of the first steps in having a safe and secure system. The Security Updates that Windows receives are meant to fix exploits and flaws in it that makes it more secure and not exploitable by hackers. In order to do that, you should always install the Security Updates, known as "Important Updates" on your Windows system. These updates are released on the second Tuesday of every month, but some are also released before if they are emergency/critical Security Updates. Let's make sure that you have all your Important Updates and Recommended Updates installed and that your Windows Updates are set to be installed automatically. How To Change Windows Update Settings How To Check For & Install Windows Updates Keeping your programs up-to-date Like keeping Windows updated, keeping your installed programs up-to-date is another important step in having a safe and secure system. Outdated programs can be exploited by hackers and malware to infect a system and take it over. This is especially true today with the rise of Exploit Kits (and also 0-days) which is one of the biggest attack vectors to distribute malware. Therefore, you should always keep vulnerable programs like Adobe Flash Player, Adobe Shockwave Player, Java, Silverlight, Google Chrome, Mozilla Firefox, VLC Media Player, etc. updated to their most recent version (even better, you don't have to install them if you don't use them). Programs like UCheck, SecuniaPSI and Heimdal Free will scan your system for outdated programs, and help you identify them, as well as update them. UCheck Documentation How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector (PSI) Anti-Virus Note: The programs listed below are all free to use or they have some sort of trial. Some of them have a paid version that provides more features, while a lot of other good programs only have a paid version but aren't listed there (such as Kaspersky and ESET Antivirus products). Sophos Home Bitdefender Free Antivirus Emsisoft Anti-Malware - Free 30 day trial. Once it expires, EAM enters into a freeware mode where it is still considered an Antivirus program, but without real-time protection Avira Free Antivirus avast! Free Antivirus Anti-Malware, Anti-Exploit and Anti-Ransomware Having a decent security setup (which also includes an Antivirus) is the most crucial step to protect a system. These programs are additional layers of defence that will prevent a system from being infected, or if it somehow ends up infected, help mitigate the infection and remediate it. Fortunately, the new Malwarebytes 3 bundle all these layers in one, easy to use and efficient product. Malwarebytes 3 offers Malware, Web, Exploit and Ransomware protection modules that works together in order to keep your system protected and stop an infection at multiple level. Malwarebytes - Comes with a free trial of the Premium version for 14 days, after which it reverts back to the Free version Note: Please note that only the Premium version of Malwarebytes 3 offers real-time protection (Malware, Web, Exploit and Ransomware). The free version only allows you to scan your system for threats and remove them. Firewall Starting in Windows Vista, the Windows Firewall greatly improved and will satisfy the needs of most users. If you do not have an Internet Suite Antivirus program (which includes a firewall) and you want to use a 3rd party firewall, you can consider the options below. GlassWire - Has both a free and paid version (with different packages) Windows Firewall Control - Gives you more control over your Windows Firewall TinyWall - Lightweight firewall implementing the Windows Firewall and giving you more control over it Web Browsers and Web Browsing Web Browsers could be considered as the closest door between a malware and your system. This is where most malware goes through to infect a system, and therefore it should be the program(s) you want to secure the most. There are two ways of going about it: hardening your web browser via extensions, and having good browsing habits. Hardening your web browser means to install extensions that will help it protect itself (and your system on the same occasion) against Exploit Kits, MiTM attacks, etc. but also you at the same time. Here are a few extensions that I recommend you to install. uBlock Origin: Efficient multi-purpose blocker that is lightweight on RAM and CPU usage (Google Chrome, Mozilla Firefox, Microsoft Edge, Opera and most Chromium and Firefox-based browsers) HTTPS Everywhere: Extension that converts your HTTP (unencrypted) requests to HTTPS (encrypted) ones (Google Chrome, Mozilla Firefox and Opera) Web of Trust: Website reputation, rating and review extension that will help you quickly identify bad and suspicious sites from good ones (every web browsers) NoScript: NoScript is a script blocker (Java, Flash, JavaScript, etc.) for Mozilla Firefox and Firefox-based browsers (Mozilla Firefox and Firefox-based web browsers) uMatrix: For advanced users, a point and click matrix-like extensions that allow you to control requests done on a webpage (based on source, destination and type) (Google Chrome, Mozilla Firefox and Opera) LastPass: Secure password manager allowing you to create, manage, and use passwords you save in your LastPass account (every web browser) As for safe browsing habits, you can find tons of guides, tutorials, articles, etc. online that will highlight the basics you need to follow (only visit websites you trust, do not click on ads, do not download files from untrusted sources, use a password manager, always verify the URL of a website and make sure it's correctly typed, etc.), and even what you can do if you want to take it a step further (create a fake email address for spam emails, browse the web in a privacy mode, etc.). Here are a few: The Ultimate Guide to Secure your Online Browsing: Chrome, Firefox and Internet Explorer on Heimdal Security Seven Useful Habits For A Safer Internet on Kapsersky Blog Tips for Secure Web Browsing: Cybersecurity 101 on VeraCode Safe browsing habits on Internet Safety Project Wiki As you can see, there are plenty of resources out there. Simply Googling "good browsing habits" or "safe browsing habits" should allow you to find a lot of them. Other recommendations Even if you follow every recommendation that I listed here, in the end, it's also your job to be careful when browsing the web and downloading files if you don't want to get infected. Therefore, if you use your brain (common sense) when browsing the web, downloading programs and files, etc., you have far less chances to get infected by a malware. If for example you're not sure if a website is legitimate or not, or if a file is safe to download and execute, or if a program looks "too good" to be free, I suggest you to avoid going to that website, downloading that file or using that program. Here are a few guides, tutorials, articles, etc. that you could read in order to learn more about computer protection and security to improve your current computer protection setup but also improve your good web browsing and computer usage practices : Answers to common security questions - Best Practices by quietman7 How Malware Spreads - How did I get infected by quietman7 Simple and easy ways to keep your computer safe and secure on the Internet by Lawrence Abrams (aka Grinler) How to Prevent Malware by miekiemoes Tips & Advice on StaySafeOnline.org The End! And that's it! Now that you know more about how to protect your computer and secure it, you're good to go back to your online activities, but in a safe and secure way! You are also free to stay on the forums and ask for help in different topics if you ever need to. Just make sure that you post your question/issue in the right section to get the best assistance possible. And if you ever get infected again (which I hope you wont!), you can always comeback in this section to get another checkup with one of our trained malware removal member. Do you have any questions before I close this thread? Link to post Share on other sites More sharing options...
mareek33 Posted March 10, 2018 Author ID:1223112 Share Posted March 10, 2018 No, not really. Thank you for your patience with me! I will make sure to recommend Malwarebytes and its products to everyone that asks Link to post Share on other sites More sharing options...
Aura Posted March 10, 2018 ID:1223126 Share Posted March 10, 2018 Thank you mareek, it's appreciated. And no problem, you're welcome! Stay safe Link to post Share on other sites More sharing options...
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