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Real Time Protection will not stay on


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Attached *.zip as requested by the bot - see quoted the bot. This is somewhere at or about the 10th time over the past several years that I have been stuck with a ‘Real-Time Protection’ error that I have previously fixed via a clean install as noted in other forum posts. That is, until Malwarebytes inevitably and abruptly fails again.

The error is always that same and identical to the first post in this forum.

I am starting to feel like Malwarebytes may not know what they are doing - I am seriously losing confidence in Malware technical competence.

Additionally - my Real-Time protection time-loop that has occurred several times; wherein, I have read previous forums and then executed the instructions for a clean install . . . . By which, every time, I always end up to the same general error - and yes, I know how google and similar search engines work. So, I really do not need the recommendation to perform a web search as I want a real and direct answer not a run of the mill and often ill-informed general rebuttal, which is not an answer. Basically, I hate forums and have found that asking for any reasonable answer via the internet to be as helpful as asking the local crackhead to help to repair my car. Useless . . .

I expect from this post [AKA] shot in the dark, a stupid bot response or a response by some forum-monkey who thinks they are being useful by stating something obvious . . . .

Malwarebytes, I am tired of your games!

 

On 1/24/2018 at 11:07 PM, Malwarebytes said:

***This is an automated reply***

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mb-check-results.zip

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Hello @realtimeprotectiontimeloop

From your logs it looks like your Component version is still 1.0.0 which means the clean up and reinstall did not happen correctly.

Can you please try this:

1. Download the installer from https://downloads.malwarebytes.com/file/mb3

2. Run the installer on top of your existing product. No need to uninstall anything.

After that let us know if you still see the issue.

Thank you.

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@nikhils

It appears to have, but it worked for a week on my last attempt - I'll let you know when the 'Real-Time Protection' time-loop begins again.

 

12 hours ago, nikhils said:

 

12 hours ago, nikhils said:

 

Hello @realtimeprotectiontimeloop

From your logs it looks like your Component version is still 1.0.0 which means the clean up and reinstall did not happen correctly.

Can you please try this:

1. Download the installer from https://downloads.malwarebytes.com/file/mb3

2. Run the installer on top of your existing product. No need to uninstall anything.

After that let us know if you still see the issue.

Thank you.

 

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