Purchased but no activation key and not showing up?

[jmzynthas 0]

Hello, 

I just downloaded MB3 and clicked the button to purchase, created an account on the website and purchased a 1 year, 1 device license but the confirmation screen doesnt show me an activation/license code and I never got an email for the purchase.  I got other emails when creating the account but nothing for purchasing.  In addition, when I refresh my dashboard, it doesnt say I have any subscriptions.  What happened?  Did my money get taken??  I see the money withdrawn from my paypal account already from Avangate INC. FYI.  I have no idea what to do here...

 

Edited March 3, 2018 by jmzynthas

[Malwarebytes 0]

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[jmzynthas 0]

Nevermind...even though I created a brand new account, the purchase email was sent to an email I havent used for malwarebytes in over two years...even though I was LOGGED INTO my new account when purchasing...what a joke.  Disregard.

[dcollins 0]

Can you private message me the email address you used to sign up for the new account ,and the email address that the new purchase was attached to so I can look into this for you?