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monkeyjoker

Infected with Trojan horse nearly an year.

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Apologies I miss that information, but is very similar problem with version 8.1. There are ways to help when you are limited to free space:

http://www.umpcportal.com/2014/04/how-to-survive-with-32gb-storage-on-windows-8-1-tablets/

As there is no evidence of remaining malware or infection we can clean up:

Uninstall Zemana http://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using-3rd-party-software/

Also delete this folder if still present: C:\ProgramData\Sophos

Next,

Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

If your security program alerts to Delfix either, accept the alert or turn your security off.

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following item is the only one checked:

 
  • Remove disinfection tools <----- this will remove tools we may have used.


Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…

Next,

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin... user posted image

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Glad we could help.

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This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread.

Thanks

 

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