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My anti-virus (AVG ver 8) quarantined a Trogan Horse PSW.Agent.ABTH. However, now on start up I receive multiple errors, all with a box with the red X circle stating something like "the application failed to start due to missing mstrxoqlssg.dll file. Re-installing the application may....". Per instructions found on this website, I downloaded the Malware software and did a quick scan and it found 5 issues, which it said it fixed. It then needed to re-start the computer which I did. It still has the multiple errors. So I re-ran the Malware quick scan and it showed no errors, but the log is copied/pasted below. I then downloaded and ran the recommended TrendMicro, Hijackthis program and the log from it is also copied/pasted below. What can I do to correct the errors? They seem to occur for every program which requires a .exe file.

Thanks

*******************************************************************************

Malware log:

Malwarebytes' Anti-Malware 1.40

Database version: 2683

Windows 5.1.2600 Service Pack 3

8/23/2009 1:22:22 PM

mbam-log-2009-08-23 (13-22-22).txt

Scan type: Quick Scan

Objects scanned: 106315

Time elapsed: 12 minute(s), 50 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

**************************************************

Hyjackthis log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 1:03:55 PM, on 8/23/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16876)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe

C:\PROGRA~1\EARTHL~2\PROTEC~1\ADSSER~1.EXE

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\PROGRA~1\AVG\AVG8\avgfws8.exe

C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe

C:\Program Files\Common Files\Command Software\dvpapi.exe

C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

C:\PROGRA~1\AVG\AVG8\avgam.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe

C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe

C:\WINDOWS\system32\hphmon03.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe

C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe

C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe

C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\EarthLink TotalAccess\TaskPanl.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe

C:\Program Files\Skype\Plugin Manager\skypePM.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie...ton/search.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://start.earthlink.net

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll

O4 - HKLM\..\Run: [intelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe"

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe

O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [iTSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START

O4 - HKLM\..\Run: [Earthlink Protection Control Center] C:\Program Files\EarthLink TotalAccess\\ProtectionControlCenter\elnk_pcc.exe /minimize /debug

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter

O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe

O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe

O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"

O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - Global Startup: Bluetooth Manager.lnk = ?

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: EarthLink Google Search - res://C:\Program Files\EarthLink TotalAccess\Toolbar\SearchUI.dll/search.html

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) -

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O20 - Winlogon Notify: Winlogon - C:\WINDOWS\SYSTEM32\winmm64.dll

O21 - SSODL: WinCheck - {EAD8F454-EC03-4B47-A5B7-6534DA513FA5} - winmm64.dll (file missing)

O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe

O23 - Service: ADSService - Aluria Software, LLC - C:\PROGRA~1\EARTHL~2\PROTEC~1\ADSSER~1.EXE

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe

O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe

O23 - Service: EarthLink Firewall Process Path Service (ElnkFWPPService) - Aluria Software, LLC. - C:\PROGRA~1\EARTHL~2\PROTEC~1\EFWPPS~1.EXE

O23 - Service: EarthLink Protection Control Center Service (ELNKService) - Aluria Software, LLC. - C:\Program Files\EarthLink TotalAccess\\ProtectionControlCenter\ELNKServ.exe

O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: LiveUpdate - Lexmark International, Inc. - (no file)

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe

O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe

O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe

O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

O23 - Service: WLANKEEPER - Intel

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Adding original Malware log:

*********************************************************

Malwarebytes' Anti-Malware 1.40

Database version: 2683

Windows 5.1.2600 Service Pack 3

8/23/2009 12:42:14 PM

mbam-log-2009-08-23 (12-42-14).txt

Scan type: Quick Scan

Objects scanned: 106339

Time elapsed: 13 minute(s), 4 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 2

Registry Values Infected: 1

Registry Data Items Infected: 2

Folders Infected: 2

Files Infected: 2

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CLASSES_ROOT\CLSID\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{d714a94f-123a-45cc-8f03-040bcaf82ad6} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

C:\Program Files\MyWaySA (Adware.MyWebSearch) -> Quarantined and deleted successfully.

C:\Program Files\MyWaySA\SrchAsDe (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:

C:\Documents and Settings\Richard Gray\Local Settings\Temp\sfl79C7.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.

C:\Documents and Settings\Richard Gray\Local Settings\Temp\sflA882.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.

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  • Staff

Hi mooney1el and welcome to Malwarebytes.

I'm afraid I have bad news.

Your logs reveal an information stealing trojan.

I would counsel you to disconnect this PC from the Internet immediately, and only reconnect to download any tools that are required. If you do any banking or other financial transactions on the PC or it if it contains any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

You will need to change your passwords, and all other sensitive information, but only once your system is deemed clean.

With that said, please do the following.

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

-screen317

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Hi mooney1el and welcome to Malwarebytes.

I'm afraid I have bad news.

Your logs reveal an information stealing trojan.

I would counsel you to disconnect this PC from the Internet immediately, and only reconnect to download any tools that are required. If you do any banking or other financial transactions on the PC or it if it contains any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

You will need to change your passwords, and all other sensitive information, but only once your system is deemed clean.

With that said, please do the following.

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

-screen317

Thank You screen317. I have changed all my passwords and loginID's from another clean computer. I downloaded the ComboFix, let it run and I have also run a new Hijackthis session. Here are the two logs

*******************************************************************************

ComboFix:

ComboFix 09-08-25.01 - Richard Gray 08/25/2009 20:15.1.1 - NTFSx86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1279.595 [GMT -4:00]

Running from: c:\documents and settings\Richard Gray\Desktop\ComboFix.exe

AV: AVG Internet Security *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

FW: AVG Firewall *enabled* {8decf618-9569-4340-b34a-d78d28969b66}

FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat

c:\windows\COUPON~1.OCX

c:\windows\CouponPrinter.ocx

c:\windows\system32\_000006_.tmp.dll

----- BITS: Possible infected sites -----

hxxp://download.linksys.com

.

((((((((((((((((((((((((( Files Created from 2009-07-26 to 2009-08-26 )))))))))))))))))))))))))))))))

.

2009-08-23 19:26 . 2009-08-23 19:26 -------- d-----w- c:\documents and settings\Richard Gray\Application Data\Yahoo!

2009-08-23 19:26 . 2009-08-25 13:38 -------- d-----w- c:\program files\Yahoo!

2009-08-23 19:16 . 2009-08-23 19:16 -------- d-----w- c:\documents and settings\All Users\Application Data\RegCure

2009-08-23 17:02 . 2009-08-23 17:02 -------- d-----w- c:\program files\Trend Micro

2009-08-23 16:25 . 2009-08-23 16:25 -------- d-----w- c:\documents and settings\Richard Gray\Application Data\Malwarebytes

2009-08-23 16:25 . 2009-08-03 17:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-08-23 16:25 . 2009-08-23 16:25 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-08-23 16:25 . 2009-08-23 16:25 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2009-08-23 16:25 . 2009-08-03 17:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-08-22 10:22 . 2009-08-22 10:23 -------- d-----w- C:\f2a06ea8bed83f622f58c5

2009-08-22 10:22 . 2009-08-23 15:09 -------- d-----w- c:\windows\SxsCaPendDel

2009-08-16 14:16 . 2009-08-16 14:16 -------- d-----w- c:\documents and settings\All Users\Application Data\Comcast

2009-08-15 02:38 . 2009-08-15 02:38 -------- d-----w- c:\documents and settings\Richard Gray\Application Data\IQS

2009-08-15 02:33 . 2009-08-15 02:34 -------- d-----w- c:\documents and settings\Richard Gray\Local Settings\Application Data\Deployment

2009-08-15 02:16 . 2009-08-15 02:16 -------- d-----w- c:\program files\MSBuild

2009-08-15 02:16 . 2009-08-22 10:24 -------- d-----w- c:\windows\system32\XPSViewer

2009-08-15 02:15 . 2009-08-15 02:15 -------- d-----w- c:\program files\Reference Assemblies

2009-08-15 02:14 . 2006-06-29 17:07 14048 ------w- c:\windows\system32\spmsg2.dll

2009-08-15 01:57 . 2007-03-15 20:57 443752 ----a-w- c:\windows\system32\d3dx10_33.dll

2009-08-15 01:55 . 2009-08-15 01:55 -------- d-----w- c:\windows\Logs

2009-08-11 23:11 . 2009-07-10 13:27 1315328 ------w- c:\windows\system32\dllcache\msoe.dll

2009-08-05 09:01 . 2009-08-05 09:01 204800 ------w- c:\windows\system32\dllcache\mswebdvd.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-08-26 00:33 . 2008-07-09 01:13 -------- d-----w- c:\documents and settings\Richard Gray\Application Data\skypePM

2009-08-25 16:23 . 2008-07-22 19:13 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8

2009-08-25 00:15 . 2008-07-09 01:11 -------- d-----w- c:\documents and settings\Richard Gray\Application Data\Skype

2009-08-23 19:52 . 2008-07-17 15:20 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy

2009-08-23 19:16 . 2009-05-06 17:25 -------- d-----w- c:\program files\RegCure

2009-08-23 18:27 . 2007-05-08 20:24 -------- d-----w- c:\program files\XoftSpySE

2009-08-19 12:59 . 2008-07-22 19:13 29208 ----a-w- c:\windows\system32\drivers\avgfwdx.sys

2009-08-19 12:59 . 2008-07-22 19:13 50968 ----a-w- c:\windows\system32\avgfwdx.dll

2009-08-19 12:59 . 2008-07-22 19:15 12552 ----a-w- c:\windows\system32\drivers\avgrkx86.sys

2009-08-19 12:59 . 2008-07-22 19:15 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys

2009-08-15 02:33 . 2005-08-23 19:08 53760 -c--a-w- c:\documents and settings\Richard Gray\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-08-09 21:52 . 2007-06-15 20:53 -------- d-----w- c:\program files\JetTech Max

2009-08-05 09:01 . 2004-08-11 22:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll

2009-07-28 12:55 . 2008-07-22 19:15 11952 ----a-w- c:\windows\system32\avgrsstx.dll

2009-07-28 12:55 . 2008-07-22 19:14 335240 ----a-w- c:\windows\system32\drivers\avgldx86.sys

2009-07-28 12:55 . 2008-07-22 19:14 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys

2009-07-17 19:01 . 2004-08-11 22:00 58880 ----a-w- c:\windows\system32\atl.dll

2009-07-14 03:43 . 2004-08-11 22:00 286208 ----a-w- c:\windows\system32\wmpdxm.dll

2009-06-30 19:14 . 2009-06-30 19:14 971552 ----a-w- c:\windows\system32\drivers\tdrpm174.sys

2009-06-30 19:13 . 2009-06-30 19:13 540000 ----a-w- c:\windows\system32\drivers\timntr.sys

2009-06-30 19:13 . 2009-06-30 19:13 44704 ----a-w- c:\windows\system32\drivers\tifsfilt.sys

2009-06-30 19:13 . 2009-06-30 19:13 134272 ----a-w- c:\windows\system32\drivers\snman380.sys

2009-06-30 19:13 . 2009-06-30 19:12 -------- d-----w- c:\program files\Common Files\Acronis

2009-06-30 19:13 . 2009-06-30 19:13 -------- d-----w- c:\program files\Acronis

2009-06-29 16:12 . 2004-08-11 22:00 827392 ----a-w- c:\windows\system32\wininet.dll

2009-06-29 16:12 . 2004-08-11 22:00 78336 ----a-w- c:\windows\system32\ieencode.dll

2009-06-29 16:12 . 2004-08-11 22:00 17408 ----a-w- c:\windows\system32\corpol.dll

2009-06-25 08:25 . 2004-08-11 22:00 54272 ----a-w- c:\windows\system32\wdigest.dll

2009-06-25 08:25 . 2004-08-11 22:00 56832 ----a-w- c:\windows\system32\secur32.dll

2009-06-25 08:25 . 2004-08-11 22:00 147456 ----a-w- c:\windows\system32\schannel.dll

2009-06-25 08:25 . 2004-08-11 22:00 136192 ----a-w- c:\windows\system32\msv1_0.dll

2009-06-25 08:25 . 2004-08-11 22:00 730112 ----a-w- c:\windows\system32\lsasrv.dll

2009-06-25 08:25 . 2004-08-11 22:00 301568 ----a-w- c:\windows\system32\kerberos.dll

2009-06-24 11:18 . 2004-08-11 22:00 92928 ----a-w- c:\windows\system32\drivers\ksecdd.sys

2009-06-16 14:36 . 2004-08-11 22:00 119808 ----a-w- c:\windows\system32\t2embed.dll

2009-06-16 14:36 . 2004-08-11 22:00 81920 ----a-w- c:\windows\system32\fontsub.dll

2009-06-12 12:31 . 2004-08-11 22:00 80896 ----a-w- c:\windows\system32\tlntsess.exe

2009-06-12 12:31 . 2004-08-11 22:00 76288 ----a-w- c:\windows\system32\telnet.exe

2009-06-10 14:13 . 2004-08-11 22:00 84992 ----a-w- c:\windows\system32\avifil32.dll

2009-06-10 13:19 . 2004-08-11 22:11 2066432 ----a-w- c:\windows\system32\mstscax.dll

2009-06-10 06:14 . 2004-08-11 22:00 132096 ----a-w- c:\windows\system32\wkssvc.dll

2009-06-03 19:09 . 2004-08-11 22:00 1291264 ----a-w- c:\windows\system32\quartz.dll

2006-05-01 22:13 . 2006-05-01 22:13 60518 -c--a-w- c:\program files\mozilla firefox\components\jar50.dll

2006-05-01 22:13 . 2006-05-01 22:13 49248 -c--a-w- c:\program files\mozilla firefox\components\jsd3250.dll

2006-05-01 22:13 . 2006-05-01 22:13 165992 -c--a-w- c:\program files\mozilla firefox\components\xpinstal.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"MsnMsgr"="c:\program files\MSN Messenger\MsnMsgr.Exe" [2007-01-19 5674352]

"Skype"="c:\program files\Skype\Phone\Skype.exe" [2009-05-26 24264488]

"AdobeUpdater"="c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2008-11-07 2356088]

"E6TaskPanel"="c:\program files\EarthLink TotalAccess\TaskPanl.exe" [2005-09-01 942080]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2004-10-30 385024]

"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-12-04 344064]

"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]

"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-08-09 81920]

"dla"="c:\windows\system32\dla\tfswctrl.exe" [2005-05-31 122941]

"IPInSightMonitor 01"="c:\program files\EarthLink TotalAccess\FastLane2\IPMon32.exe" [2005-08-11 122880]

"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe" [2006-01-13 196608]

"HPHmon03"="c:\windows\system32\hphmon03.exe" [2006-01-13 311296]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]

"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-08-12 2007832]

"ITSecMng"="c:\program files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe" [2007-09-28 75136]

"Earthlink Protection Control Center"="c:\program files\EarthLink TotalAccess\\ProtectionControlCenter\elnk_pcc.exe" [2005-09-19 6184960]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-09 148888]

"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]

"TrueImageMonitor.exe"="c:\program files\Acronis\TrueImageHome\TrueImageMonitor.exe" [2009-01-21 4359280]

"AcronisTimounterMonitor"="c:\program files\Acronis\TrueImageHome\TimounterMonitor.exe" [2009-01-21 960536]

"Acronis Scheduler2 Service"="c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe" [2009-01-21 377232]

"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]

"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2008-04-14 53760]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Bluetooth Manager.lnk - c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe [2008-3-14 2938184]

Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2005-8-18 24576]

dlbcserv.lnk - c:\program files\Dell Photo Printer 720\dlbcserv.exe [2008-9-15 315392]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]

2004-09-07 21:08 110592 ----a-w- c:\program files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]

2009-07-28 12:55 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]

backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"c:\\WINDOWS\\system32\\sessmgr.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=

"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=

"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=

"c:\\Program Files\\MSN Messenger\\livecall.exe"=

"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"8097:TCP"= 8097:TCP:EarthLink UHP Modem Support

"67:UDP"= 67:UDP:0.0.0.0/255.255.255.255:Enabled:DHCP Discovery Service

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [7/22/2008 3:15 PM 12552]

R0 GRFILTER;CS NDIS Driver;c:\windows\system32\drivers\GRFilter.sys [7/11/2005 9:36 AM 15548]

R0 snapman380;Acronis Snapshots Manager (Build 380);c:\windows\system32\drivers\snman380.sys [6/30/2009 3:13 PM 134272]

R0 tdrpman174;Acronis Try&Decide and Restore Points filter (build 174);c:\windows\system32\drivers\tdrpm174.sys [6/30/2009 3:14 PM 971552]

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [7/22/2008 3:14 PM 335240]

R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [7/22/2008 3:15 PM 108552]

R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [8/19/2009 8:59 AM 908056]

R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [1/8/2009 6:29 PM 297752]

R2 avgfws8;AVG8 Firewall;c:\progra~1\AVG\AVG8\avgfws8.exe [8/19/2009 8:58 AM 1370488]

R2 EarthLinkMonitor;EarthLink Monitor Service;c:\program files\EarthLink TotalAccess\WENGINE\wmonitor.exe [1/26/2005 11:47 AM 65604]

R2 GRTdiMon;GR TDI Mon;c:\windows\system32\drivers\GRTdiMon.sys [7/11/2005 9:38 AM 20480]

R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [7/22/2008 3:13 PM 29208]

R3 BW2NDIS5;BW2NDIS5;c:\windows\system32\drivers\BW2NDIS5.SYS [11/1/2004 2:16 PM 17536]

S3 ADSFilter;ADSFilter - (Aluria Filter Driver);c:\windows\system32\drivers\ADSFilter.sys [5/6/2009 10:00 PM 56432]

S3 AIM_USBdriver;AIM USB Driver (v.10.01) VID=11CC;c:\windows\system32\drivers\AIM_USBdrv10_01.sys [8/23/2005 8:44 PM 24704]

S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [7/22/2008 3:13 PM 29208]

S3 CeCS2000;CeCS2000;c:\windows\system32\drivers\CeCs2000.sys [4/3/2002 12:01 PM 40776]

S3 Dot4Usb HPH09;Dot4Usb HPH09;c:\windows\system32\drivers\hphius09.sys [12/4/2006 5:25 PM 18864]

S3 FTD2XX;FTD2XX.SYS FT8U2XX device driver;c:\windows\system32\drivers\FTD2XX.sys [6/10/2006 6:09 PM 25628]

S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [10/10/2008 9:07 PM 18176]

S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [10/10/2008 9:07 PM 7680]

S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [10/10/2008 9:07 PM 23680]

.

Contents of the 'Scheduled Tasks' folder

2009-05-06 c:\windows\Tasks\ParetoLogic Privacy Controls_{5BC3FBBC-3A63-11DE-A081-0013CE2A3452}.job

- c:\program files\ParetoLogic\Privacy Controls\Pareto_PC.exe [2008-11-25 15:29]

2009-08-24 c:\windows\Tasks\ParetoLogic Registration.job

- c:\program files\Common Files\ParetoLogic\UUS2\UUS.dll [2008-02-22 16:25]

2009-08-16 c:\windows\Tasks\ParetoLogic Update Version2.job

- c:\program files\Common Files\ParetoLogic\UUS2\Pareto_Update.exe [2008-02-22 16:25]

2009-08-26 c:\windows\Tasks\RegCure Program Check.job

- c:\program files\RegCure\RegCure.exe [2009-06-10 22:28]

2009-08-26 c:\windows\Tasks\RegCure Startup.job

- c:\program files\RegCure\RegCure.exe [2009-06-10 22:28]

2009-08-23 c:\windows\Tasks\RegCure.job

- c:\program files\RegCure\RegCure.exe [2009-06-10 22:28]

.

- - - - ORPHANS REMOVED - - - -

HKCU-Run-apoint - (no file)

HKLM-Run-Apoint - (no file)

SSODL-WinCheck-{EAD8F454-EC03-4B47-A5B7-6534DA513FA5} - winmm64.dll

.

------- Supplementary Scan -------

.

uStart Page = hxxp://start.earthlink.net

uDefault_Search_URL = hxxp://www.earthlink.net/partner/more/msie/button/search.html

mStart Page = hxxp://www.comcast.net/

mWindow Title = Windows Internet Explorer provided by Comcast

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

IE: EarthLink Google Search - c:\program files\EarthLink TotalAccess\Toolbar\SearchUI.dll/search.html

FF - ProfilePath - c:\documents and settings\Richard Gray\Application Data\Mozilla\Firefox\Profiles\4leunw6f.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://my.earthlink.net/channel/START

FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll

FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll

---- FIREFOX POLICIES ----

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://branding/content/searchconfig.properties");

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://branding/content/searchconfig.properties");

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-08-25 20:30

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

c:\windows\TEMP\2c432d12-e595-4e84-a077-e476a12a6563.tmp 0 bytes

c:\windows\TEMP\5bcecdb9-6d5b-47ee-86a7-f7a1003b3344.tmp 0 bytes

c:\windows\TEMP\77a1d16b-92ec-4fb2-a24d-4cfd4edd9d48.tmp 0 bytes

c:\windows\TEMP\9edc204e-0979-4411-8380-fed1a3bd6c59.tmp 0 bytes

c:\windows\TEMP\e0cf788c-d464-4b62-866f-a85201e0af6d.tmp 0 bytes

scan completed successfully

hidden files: 5

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-2906589096-1732572794-4097697482-1006\Software\Microsoft\SystemCertificates\AddressBook*]

@Allowed: (Read) (RestrictedCode)

@Allowed: (Read) (RestrictedCode)

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1636)

c:\windows\system32\Ati2evxx.dll

c:\program files\Intel\Wireless\Bin\LgNotify.dll

- - - - - - - > 'explorer.exe'(4536)

c:\windows\system32\WININET.dll

c:\windows\system32\ieframe.dll

c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

.

------------------------ Other Running Processes ------------------------

.

c:\windows\system32\ati2evxx.exe

c:\program files\Intel\Wireless\Bin\EvtEng.exe

c:\program files\Intel\Wireless\Bin\S24EvMon.exe

c:\program files\Intel\Wireless\Bin\WLKEEPER.exe

c:\program files\Intel\Wireless\Bin\ZCfgSvc.exe

c:\windows\system32\ati2evxx.exe

c:\windows\system32\LEXBCES.EXE

c:\windows\system32\LEXPPS.EXE

c:\program files\Common Files\Acronis\Schedule2\schedul2.exe

c:\progra~1\EARTHL~2\PROTEC~1\ADSSER~1.EXE

c:\progra~1\Intel\Wireless\Bin\1XConfig.exe

c:\program files\Common Files\Command Software\dvpapi.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

c:\program files\Dell\NicConfigSvc\NicConfigSvc.exe

c:\program files\Intel\Wireless\Bin\RegSrvc.exe

c:\program files\Comcast\Desktop Doctor\bin\sprtsvc.exe

c:\program files\Dell Support Center\bin\sprtsvc.exe

c:\progra~1\AVG\AVG8\avgam.exe

c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

c:\progra~1\AVG\AVG8\avgrsx.exe

c:\progra~1\AVG\AVG8\avgnsx.exe

c:\program files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

c:\program files\AVG\AVG8\avgcsrvx.exe

c:\windows\system32\wscntfy.exe

c:\program files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe

c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe

c:\program files\MSN Messenger\usnsvc.exe

c:\program files\Skype\Plugin Manager\skypePM.exe

.

**************************************************************************

.

Completion time: 2009-08-26 20:38 - machine was rebooted

ComboFix-quarantined-files.txt 2009-08-26 00:37

Pre-Run: 17,506,484,224 bytes free

Post-Run: 17,483,534,336 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

289 --- E O F --- 2009-08-25 13:08

********************************************************************************

**********

Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:39:26 PM, on 8/25/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16876)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe

C:\PROGRA~1\EARTHL~2\PROTEC~1\ADSSER~1.EXE

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\PROGRA~1\AVG\AVG8\avgfws8.exe

C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe

C:\Program Files\Common Files\Command Software\dvpapi.exe

C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\PROGRA~1\AVG\AVG8\avgam.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe

C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe

C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe

C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe

C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\MSN Messenger\usnsvc.exe

C:\Program Files\Skype\Plugin Manager\skypePM.exe

C:\WINDOWS\explorer.exe

C:\WINDOWS\system32\notepad.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie...ton/search.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll

O4 - HKLM\..\Run: [intelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [iPInSightMonitor 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe"

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe

O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [iTSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START

O4 - HKLM\..\Run: [Earthlink Protection Control Center] C:\Program Files\EarthLink TotalAccess\\ProtectionControlCenter\elnk_pcc.exe /minimize /debug

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter

O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe

O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe

O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"

O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"

O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - Global Startup: Bluetooth Manager.lnk = ?

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: EarthLink Google Search - res://C:\Program Files\EarthLink TotalAccess\Toolbar\SearchUI.dll/search.html

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe

O23 - Service: ADSService - Aluria Software, LLC - C:\PROGRA~1\EARTHL~2\PROTEC~1\ADSSER~1.EXE

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe

O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe

O23 - Service: EarthLink Firewall Process Path Service (ElnkFWPPService) - Aluria Software, LLC. - C:\PROGRA~1\EARTHL~2\PROTEC~1\EFWPPS~1.EXE

O23 - Service: EarthLink Protection Control Center Service (ELNKService) - Aluria Software, LLC. - C:\Program Files\EarthLink TotalAccess\\ProtectionControlCenter\ELNKServ.exe

O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: LiveUpdate - Lexmark International, Inc. - (no file)

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe

O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe

O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe

O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

O23 - Service: WLANKEEPER - Intel

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  • Staff

Hi,

Please use the Internet Explorer browser and click here to use the F-Secure Online Scanner.

  • Click Start Scanning.
  • You should get a notification bar (on top) to install the ActiveX control.
  • Click on it and select to install the ActiveX.
  • Once the ActiveX is installed, you should accept the License terms by clicking OK below to start the scan.
  • In case you are having problems with installing the ActiveX/starting the scan, please read here.
  • Click the Full System Scan button.
  • It will start to download scanner components and databases. This can take a while.
  • The main scan will start.
  • Once the scan has finished scanning, click the Automatic cleaning (recommended) button
  • It could be possible that your firewall gives an alert - allow it, because that's a connection you establish to submit infected files to F-Secure.
  • The cleaning can take a while, so please be patient.
  • Then click the Show report button and Copy/Paste what is present under results in your next reply.

Next, download my Security Check from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-screen317

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Thanks again screen317!! herre are the logs for the F-Secure and checkup:

********************************************************************************

**************

F-Secure:

Scanning Report

Thursday, August 27, 2009 09:21:58 - 10:55:24

Computer name: RICHARD

Scanning type: Scan system for malware, spyware and rootkits

Target: C:\

________________________________________

1 malware found

TrackingCookie.Adbrite (spyware)

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Thank you so much Chris!

I was successful in removing the two Java programs you mentioned and one of the two Adobe programs; The "security update" for Adobe was not in the programs list. And I searched for it and did not find anything. I installed the latest Adobe.

However, I am not able to install the latest Java. During the installation process the following message was displayed:

"error 25099 unzipping core files failed".

I looked at the Java help pages and tried their suggestion for this error. They suggested that "Java Quick Start" hadn't beed removed, so they gave two methods to remove it. Neither of these worked. I also used their suggested "Windows Install clean-up" utility, but it did not find the jqs file.

I have tried several times to install Java, twice from the website and once from the desktop...nothing works. I re-started my computer between these attempts.

Any help on this one will be greatly appreciated :)

Other than this, my computer seems OK, it is slow on startup, but runs fine after that.

Thanks again, Richard

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Hi Richard,

Please download JavaRa and unzip it to your Desktop.

Double click JavaRa.exe then click Remove Older Versions.

Follow any prompts; a log will popup (JavaRa.log)-- please post the contents of this log.

Now try installing Java.

-screen317

Chris - When I try to download the JavaRa I get the message:

"Error 403 - Forbidden

You tried to access a document for which you don't have privileges. "

Uh OH :)

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Chris - I went to the JavaRa website and used the direct link utility to add JavaRa to my desktop successfully. I ran he program and it produced the following log. However, I still get the same 25099 error message when trying to install Java. I will try a reboot and re-install......

JavaRa 1.15 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Sat Aug 29 08:35:42 2009

Found and removed: C:\Documents and Settings\Richard Gray\Application Data\Sun\Java\jre1.6.0_11

Found and removed: C:\Documents and Settings\Richard Gray\Application Data\Sun\Java\jre1.6.0_13

Found and removed: C:\Documents and Settings\Richard Gray\Application Data\Sun\Java\jre1.6.0_14

Found and removed: SOFTWARE\Classes\JavaPlugin.142_03

------------------------------------

Finished reporting.

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Let me know if the error still comes up after rebooting.

Chris - Still have the problem: "error 25099 unzipping core files failed"

I get a lot of "Internet Explorer was unable to open the applicatio errors now since I don't have java, and my webmail sometimes "locks-up" while showing "java script error" in the status bar

:)

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Chris - The Program files\Java\jre\ did exist and I deleted the contents of the folder. The APPDATA\Sun\jre1.6.0_13 did not exist.

I attempted to install Java again and this is the message it showed:

"You have successfully installed Java"

Hooray!!!!

Thank you very, very much. Now I thnk I can rest easy.

I will now go back to all the sites you've sent me to and make a contribution :( I am happy!

Richard

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  • Staff

Great to hear it worked.. :)

Delete JavaRa and SecurityCheck.

Navigate to Start --> Run, and type Combofix /u in the box that appears. Click OK afterwards. Notice the space between the X and the /u

This uninstalls all of ComboFix's components.

Restart your computer and let me know if any issues remain.

-screen317

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Chris - ComboFix, Security Check and JavaRa are already deleted.

There seem to be no problems left. This has been a successful recovery from the Trojan.

BTW, I see that KayCee had the same two Trojans that I had, yet the combinations of "fixes" have been different. I also see that another user has gotten the same Trojan. All of us are using AVG 8.*. Is there a connection?

THANKS, Richard

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  • Staff

Richard,

The combination of fixes is usually different and oftentimes, similar infections have different variants.

Coincidence I imagine regarding AVG. Not sure if avast! or Antivir would have caught this.

Now that your computer seems to be in proper working order, please take the following steps to help prevent reinfection:

1) Download and install Javacool's SpywareBlaster, which will prevent malware from being installed on your computer. A tutorial on it can be found here.

2) Download and install IE-Spyad, which will place over 5000 'bad' sites on your Internet Explorer Restricted List. A tutorial on it can be found here.

3) Go to Windows Update frequently to get all of the latest updates (security or otherwise) for Windows.

4) Make sure your programs are up to date! Older versions may contain security risks. To find out what programs need to be updated, please run Secunia's Software Inspector.

5) WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:

  • Green to go
  • Yellow for caution
  • Red to stop

WOT has an addon available for both Firefox and IE.

6) Be sure to update your Antivirus and Antispyware programs often!

Finally, please also take the time to read Tony Klein's excellent article on: So How Did I Get Infected in the First Place?

Safe surfing,

-screen317

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