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OK, go ahead and make that topic in the our Malware Removal forum, and let them know that you can't run any of the utilities. Someone should give you instructions on how to do it in Safe Mode.

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Arthur Wilkinson

Malwarebytes Customer Support

Malwarebytes starts to run but ends after about 8 seconds and goes away

Bad got worse

tried Malwarbytes again - reinstalled it - it ran for about 10 secs then went away- tried to restart but it get the the following error: Windows cannot access the specified device path or file. You may not have the appropriate permisions to access item.

Can't run RootRepeal get the following - error invalid PE image found

Can't scan with McAffee - Scanning has encountered a problem from which it cannot recover - here are the problem details: error starting on demand scanner

Can't run HJThis I get the same error that I get with MalWarebytes - Windows cannot access the specified device path or file. You may not have the appropriate permisions to access item.

Can't run Windows Defender

Can't run Avenger

Cant run Advanced System Care

Can't run SuperAntiSpyware

HELP Please.

Running Windows XP - SP 3

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Hi timco5 and welcome to Malwarebytes.

Please download Win32kDiag.exe by AD to your Desktop. Double click on it. It will make a diagnostic and produce a report on the desktop. Post that report on your next reply:

-screen317

Log file is located at: C:\Documents and Settings\Dad\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...

Cannot access: C:\WINDOWS\system32\eventlog.dll

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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