Protection History

[miguelgrado]

How delete Protection History ??

[Malwarebytes]

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[Firefox]

Hello and Welcome back...

Are you talking about what's on the dashboard as shown below?

If that is the case... then as of right now there is no way to clear those counters...

[miguelgrado]

That's exactly it.

 

I think I should be able to get to 0 that counter at will, but thanks anyway

 

A greeting

[Firefox]

Your welcome... I believe that has already been requested and they may eventually add that as an option...

[exile360]

At this time I believe the only way to reset this data is to perform a clean install.  You may use the official MB-Clean tool as described in this support knowledge base article for this purpose and it should accomplish this, however if it does not, then you may need to ensure that all of Malwarebytes data is removed from C:\ProgramData\Malwarebytes, C:\Program Files\Malwarebytes as well as the registry keys HKEY_LOCAL_MACHINE\SOFTWARE\Malwarebytes and HKEY_CURRENT_USER\Software\Malwarebytes.  You may also need to remove the key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1.

Note that most if not all of the above data should be removed by the MB-Clean support tool, however it is possible that it does not remove all data from one or more of the above locations so I am just being thorough.