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Kureel

Unable to connect to service

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Same problem but following above steps unsuccessful. But uninstalling and reinstalling  worked OK. This problem may be connected with end of trial for premium which I did not take up. So unable to connect to service after end of trial.

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If a re-install fixed your issue, you had adifferent problem than the post you originally replied in. Unfortunately it's going to be too late now to troubleshoot and find out what happened exactly. Glad to hear you got it resolved though.

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