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Okay, here's my problem.

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Firefox loads slow as hell the first time, I get Google, then it locks up for almost a whole minute, and when I get impatient, and try to force it, the screen fades to white-ish, which is Vista's way of saying "back off, censored, I'm processing".

Then, it snaps out of it, acts fairly normally, and Firefox even boots normally for the rest of the session.

But that firs tone';s always a bitch.

Anyhoo, I have AVG and Adaware, and I mostly stick to the AVG, but it's a pain in the ass as it takes 2.5 hours, but it often finds a bunch of "warnings", and I use "remove all unhealed infections", to clean them out, and sometimes, I get speed back in Firefox in the next reboot.

But, the problem comes back again pretty quick, and if I do another scan, it doesn't find anything.

So, I got Hijackthis, ran it, got no idea what if anything to delete.

So, here's that..

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:45:08 PM, on 8/22/2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18294)

Boot mode: Normal

Running processes:




C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\HP\QuickPlay\QPService.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe

C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe


C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Users\Mike\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O1 - Hosts: ::1 localhost

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: HP Print Clips - {FFFFFFFF-FF12-44C5-91EC-068E3AA1B2D7} - c:\Program Files\HP\Smart Web Printing\hpswp_framework.dll

O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing)

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

O4 - HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe

O4 - HKLM\..\Run: [uCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0"

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe

O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - HKCU\..\Run: [sansaDispatch] C:\Users\Mike\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - c:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O13 - Gopher Prefix:

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O20 - AppInit_DLLs: avgrsstx.dll

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe

O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe


End of file - 9137 bytes

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Please note that all instructions given are customised for this computer only,

the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:

  1. Please Read All Instructions Carefully
  2. If you don't understand something, stop and ask! Don't keep going on.
  3. Please do not run any other tools or scans whilst I am helping you
  4. Failure to reply within 5 days will result in the topic being closed.
  5. Please continue to respond until I give you the "All Clear"
    (Just because you can't see a problem doesn't mean it isn't there)

If you can do those few things, everything should go smoothly laechel.gif

Some of the logs I request will be quite large, You may need to split them over a couple of replies.

Please Note, your security programs may give warnings for some of the tools I will ask you to use.

Be assured, any links I give are safe


Let's see if we can get some more info so we know what we are dealing with.

Please note:- Due to the restrictions on Vista, all tools should be started by Right-Click >>> Run As Administrator

Download and Run RSIT

  • Please download Random's System Information Tool by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt will be opened maximized.
    • info.txt will be opened minimized.

    [*]Please post the contents of both log.txt and info.txt.

    ( They can also be found in the C:\RSIT folder )

SysProt Antirootkit

Download SysProt Antirootkit from the link below (you will find it at the bottom of the page under attachments, or you can get it from one of the mirrors).


Unzip it into a folder on your desktop.

  • Double click Sysprot.exe to start the program.
  • Click on the Log tab.
  • In the Write to log box select the following items.
    • Process << Selected
    • Kernel Modules << Selected
    • SSDT << Selected
    • Kernel Hooks << Selected
    • IRP Hooks << NOT Selected
    • Ports << NOT Selected
    • Hidden Files << Selected

    [*]At the bottom of the page

    • Hidden Objects Only << Selected

    [*]Click on the Create Log button on the bottom right.

    [*]After a few seconds a new window should appear.

    [*]Select Scan Root Drive. Click on the Start button.

    [*]When it is complete a new window will appear to indicate that the scan is finished.

    [*]The log will be saved automatically in the same folder Sysprot.exe was extracted to. Open the text file and copy/paste the log here.

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Info. txt...

info.txt logfile of random's system information tool 1.06 2009-08-25 16:17:31

======Uninstall list======

-->"C:\Program Files\HP Games\3D Ultra Minigolf Adventures\Uninstall.exe"

-->"C:\Program Files\HP Games\7 Wonders of the Ancient World\Uninstall.exe"

-->"C:\Program Files\HP Games\Bejeweled 2 Deluxe\Uninstall.exe"

-->"C:\Program Files\HP Games\Blasterball 2 Revolution\Uninstall.exe"

-->"C:\Program Files\HP Games\Blasterball 3\Uninstall.exe"

-->"C:\Program Files\HP Games\Chuzzle Deluxe\Uninstall.exe"

-->"C:\Program Files\HP Games\Crystal Maze\Uninstall.exe"

-->"C:\Program Files\HP Games\Diner Dash\Uninstall.exe"

-->"C:\Program Files\HP Games\FATE\Uninstall.exe"

-->"C:\Program Files\HP Games\Final Drive Nitro\Uninstall.exe"

-->"C:\Program Files\HP Games\Fish Tycoon\Uninstall.exe"

-->"C:\Program Files\HP Games\Insaniquarium Deluxe\Uninstall.exe"

-->"C:\Program Files\HP Games\Jewel Quest Solitaire\Uninstall.exe"

-->"C:\Program Files\HP Games\Jewel Quest\Uninstall.exe"

-->"C:\Program Files\HP Games\Magic Academy\Uninstall.exe"

-->"C:\Program Files\HP Games\Mah Jong Quest\Uninstall.exe"

-->"C:\Program Files\HP Games\My HP Game Console\Uninstall.exe"

-->"C:\Program Files\HP Games\Otto's Magic Blocks\Uninstall.exe"

-->"C:\Program Files\HP Games\Peggle\Uninstall.exe"

-->"C:\Program Files\HP Games\Penguins!\Uninstall.exe"

-->"C:\Program Files\HP Games\Polar Bowler\Uninstall.exe"

-->"C:\Program Files\HP Games\Polar Golfer Pineapple Cup\Uninstall.exe"

-->"C:\Program Files\HP Games\Polar Golfer\Uninstall.exe"

-->"C:\Program Files\HP Games\Ricochet Lost Worlds\Uninstall.exe"

-->"C:\Program Files\HP Games\Shooting Stars Pool\Uninstall.exe"

-->"C:\Program Files\HP Games\Slingo Deluxe\Uninstall.exe"

-->"C:\Program Files\HP Games\Super Granny\Uninstall.exe"

-->"C:\Program Files\HP Games\Tradewinds\Uninstall.exe"

-->"C:\Program Files\HP Games\Virtual Villagers - A New Home\Uninstall.exe"

-->"C:\Program Files\HP Games\Virtual Villagers - Chapter 2 - The Lost Children\Uninstall.exe"

-->"C:\Program Files\HP Games\Zuma Deluxe\Uninstall.exe"

-->C:\Program Files\Conexant\SmartAudio\SETUP.EXE -U -ISmartAudio -SM=SMAUDIO.EXE,1801

7-Zip 4.57-->"C:\Program Files\7-Zip\Uninstall.exe"

Activation Assistant for the 2007 Microsoft Office suites-->"C:\ProgramData\{174892B1-CBE7-44F5-86FF-AB555EFD73A3}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE

Ad-Aware-->"C:\ProgramData\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}\Ad-AwareAE.exe" REMOVE=TRUE MODIFY=FALSE


Adobe Flash Player 10 Plugin-->C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe

Adobe Flash Player ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe

Adobe Reader 8.1.6-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81300000003}

Adobe Shockwave Player 11-->C:\Windows\system32\adobe\SHOCKW~1\UNWISE.EXE C:\Windows\system32\Adobe\SHOCKW~1\Install.log

Adobe Shockwave Player-->MsiExec.exe /X{1BDC9633-895B-4842-BCB6-8FA1EC2A3C5A}

AIM 6-->C:\Program Files\AIM6\uninst.exe

Atheros Driver Installation Program-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{28006915-2739-4EBE-B5E8-49B25D32EB33}\setup.exe" -l0x9 -removeonly

AVG 8.5-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL

CDisplay 1.8-->"C:\Program Files\CDisplay\unins000.exe"

Choice Guard-->MsiExec.exe /I{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}

Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}

Conexant HD Audio-->C:\Program Files\CONEXANT\CNXT_AUDIO_HDA\UIU32a.exe -U -IQh30CFza.INF

ConvertXtoDVD>"C:\Program Files\VSO\ConvertX\3\unins000.exe"

CyberLink YouCam-->"C:\Program Files\InstallShield Installation Information\{01FB4998-33C4-4431-85ED-079E3EEFE75D}\setup.exe" /z-uninstall

DVD Suite-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\setup.exe" -uninstall

EA Link-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{F5577101-33CC-4711-8235-3A95BCD49DB0} /l1033

Free WMA to MP3 Converter 1.16-->"C:\Program Files\Free WMA to MP3 Converter\unins000.exe"

Hauppauge MCE XP/Vista Software Encoder (2.0.25149)-->C:\PROGRA~1\WinTV\UNSftMCE.EXE C:\PROGRA~1\WinTV\softMCE.LOG

HDAUDIO Soft Data Fax Modem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_HDA_HSF\UIU32m.exe -U -I*.INF

Hewlett-Packard Active Check-->MsiExec.exe /X{254C37AA-6B72-4300-84F6-98A82419187E}

Hewlett-Packard Asset Agent for Health Check-->MsiExec.exe /X{669D4A35-146B-4314-89F1-1AC3D7B88367}

HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""

HP Customer Experience Enhancements-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BD0E2B92-3814-46F0-893B-4612EA010C7E}\setup.exe" -l0x9 -removeonly

HP Doc Viewer-->MsiExec.exe /I{082702D5-5DD8-4600-BCE5-48B15174687F}

HP Easy Setup - Frontend-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9885A11E-60E4-417C-B58B-8B31B21C0B8A}\setup.exe" -l0x9 -removeonly

HP Help and Support-->MsiExec.exe /I{28EDCE9C-3304-4331-8AB3-F3EBE94C35B4}

HP Photosmart Essential 2.5-->C:\Program Files\HP\Digital Imaging\PhotoSmartEssential\hpzscr01.exe -datfile hpqbud13.dat

HP Quick Launch Buttons 6.30 E1-->C:\Program Files\InstallShield Installation Information\{34D2AB40-150D-475D-AE32-BD23FB5EE355}\setup.exe -runfromtemp -l0x0009 uninst

HP QuickPlay 3.6-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{45D707E9-F3C4-11D9-A373-0050BAE317E1}\Setup.exe" -uninstall

HP QuickTouch 1.00 C4-->MsiExec.exe /I{7DC4A410-9986-4329-9E5D-687B2C42CA39}

HP Smart Web Printing-->msiexec /i{082F8ABA-84D5-4837-9DFC-F365D91A07D4}

HP Total Care Advisor-->MsiExec.exe /X{b02df929-29a7-4fd2-9a70-81a644b635f7}

HP Update-->MsiExec.exe /X{7059BDA7-E1DB-442C-B7A1-6144596720A4}

HP User Guides 0087-->MsiExec.exe /I{4D49757C-367A-4333-BDB3-68966162B14E}

HP Wireless Assistant-->MsiExec.exe /I{CBAE4F50-9FC9-4557-AB36-9826DF3C103C}

HPNetworkAssistant-->MsiExec.exe /I{228C6B46-64E2-404E-898A-EF0830603EF4}

IrfanView (remove only)-->C:\Program Files\IrfanView\iv_uninstall.exe

Java 6 Update 13-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216012FF}

Java 6 Update 2-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}

Java 6 Update 4-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160040}

Java 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}

K-Lite Codec Pack 4.1.7 (Standard)-->"C:\Program Files\K-Lite Codec Pack\unins000.exe"

LabelPrint-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\setup.exe" -uninstall

LimeWire 5.1.2-->"C:\Program Files\LimeWire\uninstall.exe"

Microsoft .NET Framework 3.5 SP1-->c:\Windows\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe

Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}

Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}

Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}

Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}

Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}

Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}

Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}

Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}

Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}

Microsoft Office Home and Student 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL

Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}

Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}

Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}

Microsoft Office PowerPoint Viewer 2007 (English)-->MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}

Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}

Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}

Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}

Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}

Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {ABDDE972-355B-4AF1-89A8-DA50B7B5C045}

Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {F580DDD5-8D37-4998-968E-EBB76BB86787}

Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {187308AB-5FA7-4F14-9AB9-D290383A10D9}

Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}

Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}

Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}

Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}

Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}

Mozilla Firefox (3.5.2)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe

MSVCRT-->MsiExec.exe /I{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}

MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}

MSXML 4.0 SP2 (KB941833)-->MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}

MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}

muvee autoProducer 6.1-->C:\Program Files\InstallShield Installation Information\{250E9609-E830-43EB-B379-DAB7546A2422}\muveesetup.exe -removeonly -runfromtemp

My HP Games-->"C:\Program Files\HP Games\Uninstall.exe"

NetWaiting-->C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly

NVIDIA Drivers-->C:\Windows\system32\NVUNINST.EXE UninstallGUI

OpenOffice.org 3.0-->MsiExec.exe /I{F44DA61E-720D-4E79-871F-F6E628B33242}

Picasa 3-->"C:\Program Files\Google\Picasa3\Uninstall.exe"

Power2Go-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\setup.exe" -uninstall

PowerDirector-->"C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\setup.exe" /z-uninstall

Presto! PageManager-->C:\Windows\uninst.exe -f"C:\Program Files\NewSoft\PageManager\DeIsL1.isu"

QuickPlay SlingPlayer 0.4.6-->"C:\Program Files\HP\QuickPlay\unins000.exe"

QuickTime Alternative 2.9.0-->"C:\Program Files\QuickTime Alternative\unins000.exe"

Real Alternative 1.9.0-->"C:\Program Files\Real Alternative\unins000.exe"

RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{59F6A514-9813-47A3-948C-8A155460CC2A}\setup.exe" -l0x9 anything

Security Update for 2007 Microsoft Office System (KB969559)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {69F52148-9BF6-4CDC-BF76-103DEAF3DD08}

Security Update for 2007 Microsoft Office System (KB969679)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {C66E4A6C-6E07-4C63-8CCD-2493B5087C73}

Security Update for Microsoft Office Excel 2007 (KB969682)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {C03803BD-745A-46F8-8557-817DED578780}

Security Update for Microsoft Office PowerPoint 2007 (KB957789)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {7559E742-FF9F-4FAE-B279-008ED296CB4D}

Security Update for Microsoft Office system 2007 (KB969613)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {5ECEB317-CBE9-4E08-AB10-756CB6F0FB6C}

Security Update for Microsoft Office Word 2007 (KB969604)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {CF3D6499-709C-43D0-8908-BC5652656050}

Slingbox Flash Tour-->MsiExec.exe /I{38EAC694-0D90-445F-8C17-8B50ADFE3162}

SlingPlayer-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1150\INTEL3~1\IDriver.exe /M{004B0DCB-4C60-465B-8F01-44B0A4111187} /l1033

Spelling Dictionaries Support For Adobe Reader 8-->MsiExec.exe /I{AC76BA86-7AD7-5464-3428-800000000003}

Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall

The Sims

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SysProt AntiRootkit v1.0.1.0

by swatkat





No Hidden Processes found





Kernel Modules:

Module Name: \SystemRoot\System32\Drivers\dump_dumpata.sys

Service Name: ---

Module Base: 8EB43000

Module End: 8EB4E000

Hidden: Yes

Module Name: \SystemRoot\System32\Drivers\dump_atapi.sys

Service Name: ---

Module Base: 8EB4E000

Module End: 8EB56000

Hidden: Yes





No SSDT Hooks found





No Kernel Hooks found





Hidden files/folders:

Object: C:\Program Files\HP\HP Software Update\global.js

Status: Access denied

Object: C:\Program Files\HP\HP Software Update\HpuFunction.dll

Status: Access denied

Object: C:\Program Files\HP\HP Software Update\HPWUCli.exe

Status: Access denied

Object: C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

Status: Access denied

Object: C:\Program Files\HP\HP Software Update\main.hta

Status: Access denied

Object: C:\Program Files\HP\HP Software Update\Session.dat

Status: Access denied

Object: C:\Program Files\HP\HP Software Update\SoftwareUpdate.dll

Status: Access denied

Object: C:\Program Files\HP\HP Software Update\unicows.dll

Status: Access denied

Object: C:\Program Files\HP\HP Software Update\Updates.dat

Status: Access denied

Object: C:\System Volume Information\MountPointManagerRemoteDatabase

Status: Access denied

Object: C:\System Volume Information\SPP

Status: Access denied

Object: C:\System Volume Information\tracking.log

Status: Access denied

Object: C:\System Volume Information\{0d29ee8b-7288-11de-9d45-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{0fc78d6b-72fa-11de-8dbd-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{3a95e9dd-6802-11de-aca7-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{3a95e9f1-6802-11de-aca7-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{696f33cc-6b18-11de-9b9c-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{7c7c7acd-6fd4-11de-8076-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{83d1294d-6d33-11de-8fef-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{8600dd0b-7797-11de-8d3d-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{972737cd-6728-11de-aa27-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{972737d3-6728-11de-aa27-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{972737d9-6728-11de-aa27-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{9ca84d0b-8db2-11de-a9a9-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{a4678ecd-76f6-11de-97e5-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{aaa96c4c-8380-11de-a466-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{b518f24d-8b46-11de-a025-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{b518f254-8b46-11de-a025-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{b518f25a-8b46-11de-a025-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{b77993d8-87b2-11de-9434-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{b937316c-85cf-11de-986b-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{ca2d67ce-6c0f-11de-9988-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{d988854c-7e4a-11de-ac78-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{ec250d6c-9117-11de-92db-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{ecafb18b-8047-11de-97c2-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{eeb8c40b-7acd-11de-b039-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{f25a65d6-8935-11de-a330-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{f450d34d-7c6b-11de-af73-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{f63f0e13-7160-11de-80cd-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{f96340ec-7548-11de-b0b6-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\System Volume Information\{fa75da4d-6a46-11de-ac22-001e68a57daf}{3808876b-c176-4e48-b7ae-04046e6cc752}

Status: Access denied

Object: C:\WINDOWS\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl

Status: Access denied

Object: C:\WINDOWS\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl

Status: Access denied

Object: C:\WINDOWS\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl

Status: Access denied

Object: C:\WINDOWS\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl

Status: Access denied

Object: C:\WINDOWS\System32\LogFiles\WMI\RtBackup\EtwRTMsMpPsSession.etl

Status: Access denied

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Step 1

Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware

    [*] then click Finish.

    [*]If an update is found, it will download and install the latest version.

    [*]Once the program has loaded, select Perform full scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    [*]If requested, please reboot

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt


Step 2

Fix With HJT

Close all other windows and then start HiJack This

Click Do A System Scan Only

When it has finished scanning put a check next to the following lines IF still present

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)

O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing)

O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)

O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing)

- Close ALL open windows (especially Internet Explorer!)-

Now click Fix checked

Click yes to any prompts

Close HijackThis


Step 3

Kaspersky Online Scanner .

Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal

NOTE:- This scan is best done from IE (Internet Explorer)

NOTE:- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin

Go Here http://www.kaspersky.com/kos/eng/partner/d...kavwebscan.html

Read the Requirements and limitations before you click Accept.

Once the database has downloaded, click My Computer in the left pane

Now go and put the kettle on !

When the scan has completed, click Save Report As...

Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)

Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.


To optimize scanning time and produce a more sensible report for review:

  • Close any open programs.
  • Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.

Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.


Logs/Information to Post in Reply

Please post the following logs/Information in your reply

Some of the logs I request will be quite large, You may need to split them over a couple of replies.

  • MalwareBytes Log
  • Kaspersky Log



Additional Notes

Your Adobe Acrobat Reader is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Adobe Reader is a large program and uses unnecessary space.

If you prefer a smaller program you can get Foxit 3.0 from http://www.foxitsoftware.com/pdf/rd_intro.php << Recommended

There is a newer version of Adobe Acrobat Reader available.

  • Please go to this link Adobe Acrobat Reader Download Link
  • Click Download
  • On the right Untick Adobe Phototshop Album Starter Edition if you do not wish to include this in the installation.
  • Click the Continue button
  • Click Run, and click Run again
  • Next click the Install Now button and follow the on screen prompts

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download Java SE Runtime Environment (JRE) . ( don't install it yet )

  • Scroll down to where it says "Java SE Runtime Environment (JRE)".
  • Click the "Download" button to the right.
    • Platform = Windows
    • Language = Multi Language

    [*]Check the box that says: "Accept License Agreement".

    [*]The page will refresh.

    [*]Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.

Now download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location.

Now install the Java SE Runtime Environment (JRE) package you downloaded

(it comes with a toolbar pre-selected, so make sure you uncheck the box)

You can delete JavaRa (zip and exe)

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Malwarebytes' Anti-Malware 1.40

Database version: 2696

Windows 6.0.6001 Service Pack 1

8/25/2009 8:24:13 PM

mbam-log-2009-08-25 (20-24-13).txt

Scan type: Full Scan (C:\|D:\|)

Objects scanned: 263407

Time elapsed: 1 hour(s), 32 minute(s), 27 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Wednesday, August 26, 2009

Operating system: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 1 (build 6001)

Kaspersky Online Scanner version:

Last database update: Wednesday, August 26, 2009 03:05:58

Records in database: 2688235


Scan settings:

scan using the following database: extended

Scan archives: yes

Scan e-mail databases: yes

Scan area - My Computer:




Scan statistics:

Objects scanned: 169088

Threats found: 1

Infected objects found: 1

Suspicious objects found: 0

Scan duration: 03:19:59

File name / Threat / Threats count

D:\MIKE-PC\Backup Set 2008-07-31 123620\Backup Files 2008-07-31 123620\Backup files 10.zip Infected: Trojan-Downloader.WMA.GetCodec.c 1

Selected area has been scanned.

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That gonna be a big deal?

No, that's OK :D

There is no sign of infection, have you tried Firefox Safe mode ?

Disable Addons in FireFox

  • Start > All Programs > Mozilla FireFox > Mozilla FireFox (Safe Mode)

If it does help, you need to disable all your addons and then re-enable them one by one until you find the one that causes the problem.

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No, it very likely is infected.

BUT, it isn't active as it is inside a zip folder. It certainly isn't causing your current problems.

Did you try Firefox safe mode ?

Yeah, just did, didn't see much massive improvement.

I think either the latest Firefox is plain clunky, or I gotta wait for all the AVG crap to get done loading on startup before trying to boot it.

Ah, well, as long as it ain't a virus, I can live with it.

I complained to a friend, and he scare-mongered me.

Figured couldn't hurt to be sure.

So, how about that trojan installer, is that a ticking timebomb I gotta worry about?

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1) I think either the latest Firefox is plain clunky, or I gotta wait for AVG

2) So, how about that trojan installer, is that a ticking timebomb I gotta worry about?

1) I don't have any problems with FF, so it may well be AVG that is slowing it down.

2) The trojan was found in a backup from 2008-07-31, if you no longer need that backup you should delete it.

Technically it is a timebomb, but if you never open the backup it can't explode :)

Congratulations your logs look clean :)

Let's see if I can help you keep it that way

First lets tidy up


Please download OTCleanup from HERE

Click the OTC.exe icon and then click the CleanUp button.

If you get any pop ups asking if it is OK let the program proceed. At the end the program will ask to let it reboot the computer. Let it do so.

Let me know if there were any problems with OT CleanIt

You can also delete any logs we have produced, and empty your Recycle bin.

----------------------------------------------------------- -----------------------------------------------------------

The following is some info to help you stay safe and clean.

You may already have some of the following programs, but I include the full list for the benefit of all the other people who will be reading this thread in the future.

( Vista users must ensure that any programs are Vista compatible BEFORE installing )

Online Scanners

I would recommend a scan at one or more of the following sites at least once a month.



!!! Make sure that all your programs are updated !!!

Secunia Software Inspector does all the work for you, .... see HERE for details


  • AntiSpyware is not the same thing as Antivirus.
    Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
    You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
    Most of the programs in this list have a free (for Home Users ) and paid versions,
    it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
  • Spybot - Search & Destroy <<< A must have program
    • It includes host protection and registry protection
    • A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites

    [*] MalwareBytes Anti-malware <<< A New and effective program

    [*]a-squared Free <<< A good "realtime" or "on demand" scanner

    [*]superantispyware <<< A good "realtime" or "on demand" scanner


  • These programs don't detect malware, they help stop it getting on your machine in the first place.
    Each does a different job, so you can have more than one
  • Winpatrol
    • An excellent startup manager and then some !!
    • Notifies you if programs are added to startup
    • Allows delayed startup
    • A must have addition

    [*]SpywareBlaster 4.0

    • SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.

    [*]SpywareGuard 2.2

    • SpywareGuard provides real-time protection against spyware.
    • Not required if you have other "realtime" antispyware or Winpatrol


    • Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.


    • This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
    • For information on how to download and install, please read this tutorial by WinHelp2002.
    • Not required if you are using other host file protections

Internet Browsers

  • Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys.
    Using a different web browser can help stop malware getting on your machine.
    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        • Change the Download signed ActiveX controls to Prompt
        • Change the Download unsigned ActiveX controls to Disable
        • Change the Initialise and script ActiveX controls not marked as safe to Disable
        • Change the Installation of desktop items to Prompt
        • Change the Launching programs and files in an IFRAME to Prompt
        • Change the Navigate sub-frames across different domains to Prompt
        • When all these settings have been made, click on the OK button.
        • If it prompts you as to whether or not you want to save the settings, press the Yes button.

      [*]Next press the Apply button and then the OK to exit the Internet Properties page.

If you are still using IE6 then either update, or get one of the following.

  • FireFox
    • With many addons available that make customization easy this is a very popular choice
    • NoScript and AdBlockPlus addons are essential


    • Another popular alternative


    • Another popular alternative
    • Also has Addons available

Cleaning Temporary Internet Files and Tracking Cookies

  • Temporary Internet Files are mainly the files that are downloaded when you open a web page.
    Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware.
    It is a good idea to empty the Temporary Internet Files folder on a regular basis.
    Tracking Cookies are files that websites use to monitor which sites you visit and how often.
    A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted.
    CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords
    Both of these can be cleaned manually, but a quicker option is to use a program
  • ATF Cleaner
    • Free and very simple to use


    • Free and very flexible, you can chose which cookies to keep

Also PLEASE read this article.....So How Did I Get Infected In The First Place

The last and most important thing I can tell you is UPDATE.

If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.

Malware changes on a day to day basis. You should update every week at the very least.

If you follow this advice then (with a bit of luck) you will never have to hear from me again :D

If you could post back one more time to let me know everything is OK, then I can have this thread archived.

Happy surfing K'

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