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Only the Malwarebyte system blocking one IP, how can I stop the ban?

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Hello,

somebody can help me to find a solution to remove our IP address form malwarebytes blacklist?

We using other professional malware systems (Eset, Zemana) and everything is fine. However today we realized the Malwarebyte blocking one correct site. IP: 79.172.252.185
We have no idea why? 

How can I stop the ban?

Thanks.

 

Edited by Zynthesist
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Hello,

Where do you see our IP "blacklist"?

We are not blocking the IP you listed.

Edited by Zynthesist

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6 minutes ago, Zynthesist said:

We are not blocking the IP you listed.

Andreas,

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 2/21/18
Protection Event Time: 9:56 AM
Log File: ccc25e74-171f-11e8-a3b2-4437e650dcd7.json
Administrator: Yes

-Software Information-
Version: 3.4.0.2380
Components Version: 1.0.313
Update Package Version: 1.0.4032
License: Premium

-System Information-
OS: Windows 10 (Build 16299.248)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, , Blocked, [-1], [-1],0.0.0

-Website Data-
Category: Unspecified
Domain: www.old.hintalovon.hu
IP Address: 79.172.252.185
Port: [56720]
Type: Outbound
File: C:\Program Files\Mozilla Firefox\firefox.exe

 

(end)

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Hello, thanks the quick answer.

I attached the message what the malwarebytes desctop software show me when i try to use the link of our site. (79.172.252.185)

Do you know what is the problem?

Thanks!

screenshot.png

Edited by Zynthesist
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Hello,

Please do not post links. The domain was blocked for phishing and we are not the only security company who is listing it in Virus Total...

The block will be checked and I will update this post shortly.

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