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Realtime Protection Turned Off Notification


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Well I'm not sure about this one... I'm stuck and it wouldn't be so bad if the notification didn't supersede every window on my computer. I'll be playing a FULL SCREEN GAME AND THIS NOTIFICATION WILL OVERRIDE and POPUP OVER THE GAME WINDOW.

Things I've Tried

1) Reinstalling. Comes back.

2) Clicking the "Turn On" button. Nothing Changes

3) Click Manage Protection Settings and trying to turn everything on. The same settings that I turn on turn off again.

 

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

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If you haven't done so already, please run these two tools and then attach the logs in your next reply:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Farbar Recovery Scan Tool (FRST)
    1. Download FRST and save it to your desktop
      Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
    2. Double-click to run FRST and when the tool opens click "Yes" to the disclaimer
    3. Press the "Scan" button
    4. This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt
      • Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions
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:welcome:

9 minutes ago, onihonker said:

I think this is what you are looking for.

You missed a set but let's start here.

Let us get a clean install of the current version.

 

Download and run MB-CLEAN. Please run from an administrator account.

  • Download MB-CLEAN
  • Close all open applications
  • Double-click and run mb-clean-3.1.0.1031.exe
  • A prompt with an option to clean up the system will appear: click Yes
    • Yes - will proceed with backing up the license key (Malwarebytes 3.x only) and initiating the cleanup process
  • Once the cleanup process is completed, a prompt will appear:
    • Yes - will proceed and post reboot you will be prompted to continue with the downloading, installation and activation of latest version of Malwarebytes 3
    • No - will exit the utility and you will not be prompted (post reboot) to download, reinstall and re-activate (not recommended)
      • We recommend rebooting immediately. Additionally, stopping at this step is not recommended and will most likely not resolve your issue(s).
  • Upon reboot, a prompt will appear: click Yes
    • Yes - will download, install and activate the latest version of Malwarebytes 3
    • No - will exit the utility and Malwarebytes 3 will not be downloaded, reinstalled or re-activated (not recommended)

 If it does not offer the new install after the reboot you can download and install from here. 

https://downloads.malwarebytes.org/file/mb3  

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27 minutes ago, onihonker said:

I believe this method of uninstalling worked. Thank you for the help.

Thanks for the update and your continued support of Malwarebytes. If you have any more issues don’t hesitate to post.:)

 

Everyone else reading this topic and need assistance, Please START your OWN NEW Topic by clicking >HERE<  Do not reply to another user's post/topics.

Not all fixes will work for all users/issues and you will get better/faster help one on one.

Please follow the instructions in the automated reply for faster response.

 

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