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Error Code 2 on bootup


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  • 3 months later...
Please reinstall Malwarebytes' Anti-Malware by following these instructions.

I have been strongly encouraging customers to purchase Malwarebytes for their home PC's but I am reconsidering this. I have had to remove, clean, reboot, then reinstall Malwarebytes twice this year to correct "error code: 2" problems. :) Is there a more permanent or preventive fix for this?

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I have been strongly encouraging customers to purchase Malwarebytes for their home PC's but I am reconsidering this. I have had to remove, clean, reboot, then reinstall Malwarebytes twice this year to correct "error code: 2" problems. :) Is there a more permanent or preventive fix for this?

Adding exclusions in the anti-virus software for the following files should help:

C:\WINDOWS\system32\drivers\mbam.sys

C:\WINDOWS\system32\drivers\mbamswissarmy.sys

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

Note that those paths can be different, and will be on 64-bit systems.

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