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Real time protection will not turn on


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4 hours ago, bdfulker2 said:

Real time protection stopped working and I can't turn it back on.

:welcome:

Download and run MB-CLEAN. Please run from an administrator account.

  • Download MB-CLEAN
  • Close all open applications
  • Double-click and run mb-clean-3.1.0.1031.exe
  • A prompt with an option to clean up the system will appear: click Yes
    • Yes - will proceed with backing up the license key (Malwarebytes 3.x only) and initiating the cleanup process
  • Once the cleanup process is completed, a prompt will appear:
    • Yes - will proceed and post reboot you will be prompted to continue with the downloading, installation and activation of latest version of Malwarebytes 3
    • No - will exit the utility and you will not be prompted (post reboot) to download, reinstall and re-activate (not recommended)
      • We recommend rebooting immediately. Additionally, stopping at this step is not recommended and will most likely not resolve your issue(s).
  • Upon reboot, a prompt will appear: click Yes
    • Yes - will download, install and activate the latest version of Malwarebytes 3
    • No - will exit the utility and Malwarebytes 3 will not be downloaded, reinstalled or re-activated (not recommended)

 If it does not offer the new install after the reboot you can download and install from here. 

https://downloads.malwarebytes.org/file/mb3  

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1 hour ago, bdfulker2 said:

It removed Malwarebytes but the download failed and gave me file to upload

For next time, At the bottom of the instructions. 

On 2/12/2018 at 5:23 PM, Porthos said:

f it does not offer the new install after the reboot you can download and install from here. 

https://downloads.malwarebytes.org/file/mb3  

Thanks for the update and your continued support of Malwarebytes. If you have any more issues don’t hesitate to post.

 

Everyone else reading this topic and need assistance, Please START your OWN NEW Topic by clicking >HERE<  Do not reply to another user's post/topics.

Not all fixes will work for all users/issues and you will get better/faster help one on one.

Please follow the instructions in the automated reply for faster response.

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