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Seriously Annoying Virus


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So recently while browsing around online, I acquired a virus/bot/malware of some kind. It may have been a combination of different infections but it began with random pop-ups and a program called msa.exe that I managed to locate and delete. However, another infection has been disabling ALL of my antivirus. When I try to use Malwarebyte's Anti-Malware, AVG, Ad-Aware, Spybot Search & Destroy, or even online scanners such as Panda and F-Secure, it disables them and I often receive a message that includes something about not having the appropriate permission to access these files. Even if I try to delete the file such as Spybot S&D, it says the file is in use. Trend Micro's RUBOTTED tells me I have a bot but the online scanner won't work because it claims I do not have a Java runtime environment, even when I followed the instructions to download it.

Also, I have tried using HiJackThis but it also becomes disabled and shows me the same message.

Can anyone help please?

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Greetings and Welcome <_< .

If you're having trouble getting Malwarebytes' and other tools to update or run please review the following tutorials and see if they are helpful:

If you aren't able to use those instructions or there are other issues then please follow the instructions here:

I'm infected - What do I do now?

And post your logs in a new topic here:

Malware Removal - HijackThis Logs

Please be sure not to install any software or use any removal or scanning tools except those that you are

instructed to by the expert who will be assisting you as doing so can make their job much more difficult.

note: if for some reason you are unable to run some or any of the tools in the first link, then skip that step and move on to the next one.

If you can't even run HijackThis, then just post here: Malware Removal - HijackThis Logs describing your issues and an expert will reply with further instructions.

I hope I was helpful. Good luck and safe surfing. :lol:

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