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Windows cannot access Malwarebytes program


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I have been using Malwarebytes successfully for a good while, but as of yesterday, I can no longer access the program. When I click to open the desk top icon, I get the following message: Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item.

How do I fix this problem. I have XP.

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  • Staff

Hi briandouglas and welcome to Malwarebytes.

Are you experiencing any malware-like symptoms?? Popups? Fake security programs?

Navigate to this file:

C:\program files\malwarebytes' anti-malware\mbam.exe

  • Right-click it, and click Properties.
  • Click the Security tab.
  • Edit the Permissions as follows:
    • Click System then click Full Control under Allow.
    • Click Administrators then click Full Control under Allow.
    • Click Users then only click on Read & Execute and Read under Allow.

    [*]Click OK on both windows.

    [*]Restart your computer and see if MBAM will run now.

-screen317

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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