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I currently only have the free version of Malwarebytes, I feel it's important to disclose this. I initially downloaded Malwarebytes because I was experiencing a landing page on my browser that I could not remove for anything. I downloaded Malwarebytes and it resolved that problem. However, at the same time I had this landing page issue, I also mysteriously began experiencing random items appearing in my Amazon shopping cart without my knowledge. I also noticed reviews posted that I did not write, and for items that I did not purchase. My cards have not been compromised, and items are never purchased. Amazon can do nothing about this issue I'm facing as the problem remains with my PC... this I'm aware of. That said, I cannot seem to correct the problem, or for that matter pinpoint where the problem is originating from. I assumed it was from my PC, but Malwarebytes didn't seem to correct this issue with Amazon. I also downloaded Malwarebytes for my mobile phone thinking the problem could lie there, but again, nothing has changed. I'm at a loss. I'm not sure what to do. As I mentioned, my cards have not been compromised... yet... but I fear at any time I will be at risk of this, and not to mention these random items in my shopping cart are just plain annoying. 

Anyone have any suggestions? I've been reluctant to purchase the premium package of Malwarebytes simply because this problem has not yet been resolved. I don't want to purchase this only to have to purchase something else to fix the problem completely. 

Thanks!

aperfectmjk

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Hello aperfectmjk and :welcome:

Please read the instructions in this topic I'm infected - What do I do now? and attach the requested logs.

We need to see those logs in order to help you.

Thank you.

Android8888

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  • 1 month later...
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Due to the lack of feedback, this topic is closed to prevent others from posting here.

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