# AVG Removed MalwareBytes for being a Rootkit?

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So I just did a deepscan with AVG after updating MalwareBytes and left it on over night and when I woke up I tried starting MalwareBytes and it told me it was unable to start correctly. Got a bit worried after googling about a virus but then I checked AVG to possibly do another scan when I realized the entire deepscan was only MalwareBytes saying there was 39 threats all labeled as Rootkits. Just to give a few file name examples "qicns.dll" "7z.dll" "MbamPt.exe".

Is this something to be concerned about or does AVG just not want any competition?

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The directory for Malwarebytes looks correct and is in the right place but I don't seem to think Malwarebytes is malware and could possibly be a false positive. I would just exclude Malwarebytes from scans personally but a staff member would know much more about the problem and let them post a comment here

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Lets add exclusions to your AVG to see if it helps. Also once you add these exclusions, you will have to re-install Malwarebytes.

STEP 1

I would like you to add these files to your AVG Anti-Virus exclusions list as mentioned in this FAQ HERE (for easy reference I have included the files that need to be excluded below)

• C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe
• C:\Program Files\Malwarebytes\Anti-Malware\malwarebytes_assistant.exe
• C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe
• C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe
• C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
• C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
• C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe
• C:\Windows\system32\Drivers\farflt.sys
• C:\Windows\System32\drivers\mbae64.sys
• C:\Windows\System32\drivers\mbam.sys
• C:\Windows\System32\drivers\MBAMChameleon.sys
• C:\Windows\System32\drivers\MBAMSwissArmy.sys
• C:\Windows\System32\drivers\mwac.sys

Also please exclude the following folders too: (The complete folder)

• C:\Program Files\Malwarebytes\Anti-Malware
• C:\ProgramData\Malwarebytes\MBAMService

STEP 2

Download the Latest MB3 v3.3.1.2183 CU 1.0.262 from ->>RIGHT HERE<<- and install right over your existing version to get Malwarebytes working again.

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Thanks, I have just excluded the entire folder so it shouldn't come up in future scans. Was just curious as to why it was calling it a Rootkit?

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• Staff

Malwarebytes has self protection so malware cant modify it. If this is set to on in your malwarebytes settings it may cause conflicts with other security programs. Setting exclusions in AVG should solve the problem.

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