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So I just did a deepscan with AVG after updating MalwareBytes and left it on over night and when I woke up I tried starting MalwareBytes and it told me it was unable to start correctly. Got a bit worried after googling about a virus but then I checked AVG to possibly do another scan when I realized the entire deepscan was only MalwareBytes saying there was 39 threats all labeled as Rootkits. Just to give a few file name examples "qicns.dll" "7z.dll" "MbamPt.exe".

Is this something to be concerned about or does AVG just not want any competition?

AVG Malware.png

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Lets add exclusions to your AVG to see if it helps. Also once you add these exclusions, you will have to re-install Malwarebytes.

STEP 1

I would like you to add these files to your AVG Anti-Virus exclusions list as mentioned in this FAQ HERE (for easy reference I have included the files that need to be excluded below)
 

  • C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\malwarebytes_assistant.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe
  • C:\Windows\system32\Drivers\farflt.sys
  • C:\Windows\System32\drivers\mbae64.sys
  • C:\Windows\System32\drivers\mbam.sys
  • C:\Windows\System32\drivers\MBAMChameleon.sys
  • C:\Windows\System32\drivers\MBAMSwissArmy.sys
  • C:\Windows\System32\drivers\mwac.sys

Also please exclude the following folders too: (The complete folder)

  • C:\Program Files\Malwarebytes\Anti-Malware
  • C:\ProgramData\Malwarebytes\MBAMService

STEP 2

Download the Latest MB3 v3.3.1.2183 CU 1.0.262 from ->>RIGHT HERE<<- and install right over your existing version to get Malwarebytes working again.

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