why does web protection turn itself off

[msaine]

As of today this still occurs. The only improvements I have seen is you can now turn it back on where before you couldn't. The question is WHY DOES IT KEEP TURNING ITSELF OFF in the first place. I am just about to the point that I cancel all my subscriptions to Malware bytes as it is not reliable. I am running the most recent version (if your update process is working). It is not a very secure feeling knowing that it is a crap shoot as to whether it is on or off.

mbst-grab-results.zip

[exile360]

Hello,

According to the logs you've got version 3.4.4 installed which is one version behind the latest, version 3.4.5 which was released a few days ago and included a fix for this issue.  You may download the latest version from here or open Malwarebytes and go to Settings>Application and click on the Install Application Updates button and allow it to download and install the latest version.

If that does not correct the issue please let us know.

Thanks