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Friend needs help!

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Start by having her disable her anti-virus software while scanning, if that's not helping then here's a few tutorials she can try to get Malwarebytes' Anti-Malware working.

CLB Driver(TDSS/GAOPDX/Seneka/UAC) Blocking MBAM


"AntiVirus360" Rogue Blocking MBAM:


"Total Security" Rogue Blocking MBAM:


"SystemSecurity" Rogue Blocking MBAM:


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