beldin_13 Posted January 28, 2018 ID:1209302 Share Posted January 28, 2018 okay! I got signed in. I am running Win 10. I cannot get Malwarebytes to open. It is still eating memory. I tried restarting my computer, tried to open as admin.,...nothing works. help Link to post Share on other sites More sharing options...
ebergerly Posted January 28, 2018 ID:1209304 Share Posted January 28, 2018 Just now, beldin_13 said: okay! I got signed in. I am running Win 10. I cannot get Malwarebytes to open. It is still eating memory. I tried restarting my computer, tried to open as admin.,...nothing works. help Have you tried un-installing Malwarebytes? Maybe do that and just wait a bit until everything gets sorted.And after this, you may decide to uninstall permanently... Link to post Share on other sites More sharing options...
beldin_13 Posted January 28, 2018 Author ID:1209307 Share Posted January 28, 2018 Quote Have you tried un-installing Malwarebytes? Maybe do that and just wait a bit until everything gets sorted.And after this, you may decide to uninstall permanently... was trying not to go the uninstall reinstall route to avoid problems keeping my status that happened last time. May have no other choice tho... I like Malwarebytes...but this is ridiculous... Link to post Share on other sites More sharing options...
topcat7736 Posted January 28, 2018 ID:1209312 Share Posted January 28, 2018 beldin_13, In the Cortana search box, type run. A window will open and at the top it will show "Run" . Left click it and a box will open. Inside the box, type msconfig and click OK. When the page opens, go to the services tab and find Malwarebytes Services. Uncheck the box to the left of it and then left click OK. Allow the machine to reboot and it will come back up with Malwarebytes disabled. Your machine will then be operating normally again without Malwarebytes. Al Link to post Share on other sites More sharing options...
beldin_13 Posted January 28, 2018 Author ID:1209330 Share Posted January 28, 2018 10 minutes ago, topcat7736 said: beldin_13, In the Cortana search box, type run. A window will open and at the top it will show "Run" . Left click it and a box will open. Inside the box, type msconfig and click OK. When the page opens, go to the services tab and find Malwarebytes Services. Uncheck the box to the left of it and then left click OK. Allow the machine to reboot and it will come back up with Malwarebytes disabled. Your machine will then be operating normally again without Malwarebytes. Al thanks! now how do i go about getting that update? Link to post Share on other sites More sharing options...
topcat7736 Posted January 28, 2018 ID:1209337 Share Posted January 28, 2018 beldin_13, The update probably won't work with the Malwarebytes on your machine. This has been a problem since they pushed out 1.0.3806. While running MB, I copied my ID and Key from the account, uninstalled MB, downloaded it from their site and reinstalled it. Then, I put the key & id back in, did an update and Hyper Scan and all is well again. The update came as 1.0.3807 and functioned. Since then another update has arrived, 1.0.3808 and it also functions. Al Link to post Share on other sites More sharing options...
jeebus Posted January 28, 2018 ID:1209338 Share Posted January 28, 2018 26 minutes ago, beldin_13 said: okay! I got signed in. I am running Win 10. I cannot get Malwarebytes to open. It is still eating memory. I tried restarting my computer, tried to open as admin.,...nothing works. help just curious, you say it's still eating memory. how much? Link to post Share on other sites More sharing options...
beldin_13 Posted January 28, 2018 Author ID:1209352 Share Posted January 28, 2018 Topcat I am also running windows 10 64 bit. If it works on your system, why do you say it won't on mine? Link to post Share on other sites More sharing options...
topcat7736 Posted January 28, 2018 ID:1209366 Share Posted January 28, 2018 Beldin_13, There are some parameters for MB which must be cleared out. Uninstalling the program and reinstalling it seems to take care of the problem. Although the version numbers are the same, some work and some don't. I had all the right numbers but the program still didn't function correctly. BryanJ, I hate to have you do it again but try the uninstall from the following link: https://support.malwarebytes.com/docs/DOC-1034 As for Windows 10 updates, you can disable them by using the Windows Update service. Via Control Panel > Administrative Tools, you can access Services. In the Services window, scroll down to Windows Update and turn off the process. To turn it off, right-click on the process, click on Properties and select Disabled. That will take care of Windows Updates not being installed on your machine. (Turning off updates is not good for your machine). Al Link to post Share on other sites More sharing options...
1776blues Posted January 28, 2018 ID:1209374 Share Posted January 28, 2018 54 minutes ago, topcat7736 said: beldin_13, In the Cortana search box, type run. A window will open and at the top it will show "Run" . Left click it and a box will open. Inside the box, type msconfig and click OK. When the page opens, go to the services tab and find Malwarebytes Services. Uncheck the box to the left of it and then left click OK. Allow the machine to reboot and it will come back up with Malwarebytes disabled. Your machine will then be operating normally again without Malwarebytes. Al Or they could go start, admin tools, services, then disable MBW there Link to post Share on other sites More sharing options...
beldin_13 Posted January 29, 2018 Author ID:1210096 Share Posted January 29, 2018 so i can't find my key or anything! it was all on malwarebytes, or packed away somewhere due to the move... who can I contact to resolve this? Link to post Share on other sites More sharing options...
Asia_Off_Grid Posted January 29, 2018 ID:1210099 Share Posted January 29, 2018 3 minutes ago, beldin_13 said: so i can't find my key or anything! it was all on malwarebytes, or packed away somewhere due to the move... who can I contact to resolve this? Mine is here: https://my.malwarebytes.com/en/login Link to post Share on other sites More sharing options...
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