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If someone can offer some helpful advice i would greatly appreciate it. I own paid subsricptions to McAfee, Webroot, Bitdefender, Malwarebytes 3, and now ESET, and all since October of 2017. Something is not right. Period. My computer keeps telling me its fine but after what ive been through i dont trust or believe it. I'll try to make this short but its difficult and this is was i believe to be true to my heart and its gonna sound crazy but idc at this point.

So on Oct 7,2017 i got into bitcoin. I used Bittrex as my exchange. Well like 3 weeks later I found out that i was a victim of a phishing site for Bittrex. I was devastated. I kept wondering why things were different for me than my friend; passwords wouldnt save; ip not recognized. So submitted a form to google with pictures,screenshots, the whole nine yards. They took about 90 days to get back to me so in the meantime i made another google account ok, and got Mcafee.  Microsoft as well, new account. They lock you out for 30 days to verify" btw.  Anyways Mcafee remote accessed my computer and installed the software and rana virus remover right. like 3 weeks later still getting same thing so i decide to step it up a notch and buy webroot total protection. Again same thing started to happen. It was good for a few weeks then started acting up again. And when i say acting up i mean mostly my passwords; like nothing ever worked for more than a day! And typing glitches;and screen flickering here n there. So now im like ok? I'm paying good money here and still problems? it must be me, let me let a professional handle this. So i bought Bitdefender and spent almost $200 to remove, install, and set-up a whole anti-virus for me. They guy was on my computer all night for like 4 hours; Remote Access.  BTW it was DEC 24, My Christmas present to myself lol. Anyways i was happy,i'm thinking wow! I got all my accounts, and i have many, protected and this runs so smooth on all my devices! I thought it was working. Until i started realizing very strange things. For one my windows was Not the same anymore. It was running as a developer and it had/has all these different settings that i never had before. I promise I felt like someone was on my computer with me all the time. I even covered my camera, cuz I felt uncomfortable leaving it on and it got so bad with my accounts that i ended up buying a new laptop only to find out that soon as I signed in to microsoft it started again. So now im sick!!  My Acer is reseted/wiped out.  My accounts are in the cloud somewhere with all my....everything! And i got a new Asus that's doing the same thing!! But this is where it gets even better. My Galaxy S7 started acting up. Doing all kinds of things on its own. And my Tab3. So just like my laptops i try to master reset it too and thats where things hit the fence. It was NEVER the same. Just like my laptop. New APK, SDK configurations; new build versions, new google play store, new samsung this n that. the FCC number wasnt the same as the box anymore. and the software was literally written and peronalized by someone who sure a heck wasn't me. I even went to T-mobile to show them how my phone wasn't even letting me master reset it; boot was so weird looking, and they couldnt event tell me what they were looking at. Geek squad at best buy too.

So they said it might be the "wanna cry virus". Some clever ass ransomewear, and tbch thats exactly how i felt at this point. Like crying. So i did some research on it and the geek squad advised me that basically im f***ed.  "Get all new devices and change ur network and all that" is what i was told. sooooo guess what comes next? yup!  I did just that. Changed my modem, Router, changed my username, password, already got new computer, now a new phone ughh. Got the Samsung Note 8 and Alcatel tablet. Now i have 2 laptops, 2 phones, 2 tablets; Stressed and frustrated i literally brought in the new year unable to access ANY of my google,microsoft, samsung,  or school accounts. My life is being taken over by something and i couldnt understand why me? i have nothing!

So i thought the nightmare was over with the new devices and new accounts but sadly it continued.  I was done. I said f**k it. If i lost everything i might as well go ham myself and try to firgure out what happened or why? So I started to google every single file i thought was suspicious and educate myself on all this developer stuff i would have never learned on my own, and i realized that i had 24 hours to make changes to my accounts before they rested again. Literally  I spent my days and nights just changing settings and taking screenshots  and backing up whatever i could because the next day it would be gone or not granted access. Well in my investigating I come accross Emails sent by "me" that werent me, accounts opened up that i never opened, I found my old acer running programs all on its own like a ghost was on it, android studio, developer apps; so so much stuff. My google activity had tabs from samsung site requesting my device specs and software downloads. So i came to the conclusion that this isn't a dam virus, someone is remotely accessing and controlling my devices! I was so fricking mad i took whatever files i had copied at some point and posted them up on a blog screaming for help and notfiying google that someone was doing this to me, called the FTC and filed an identity theft complain. And of course next day i came accross a file here in malwarebytes which was an all data file or xml file, something like that i cant be sure with all the files i saw my apologies, but the person was talking about something they found and were in the process of fixing. 

And so last but not least this is the purpose of me posting this.... 

I truly believe that someone from logmein, teamviewer, fastsupport, bitdefender, blockchain, or Microsoft took advantage of and violated my rights when they remote accessed my computer and satyed on my accounts. I believe that the reason they did it was to take my authentication certficates and windows information to obtain private keys that no one would ever have access too unless i gave them access, to steal my crypto wallets. I also believe that this person is a highly skilled developer who thought he could pull a fast one on me, underestimating my persistence and will power to not let things go, and that when he realized i was on his tail and that i have no means to stop until i expose him, got nervous and began to wipe out everything that traced back to him. I know for a fact that he used my microsoft account to access my google accounts, which gave him access to my network account and samsung accounts, and that everything i went through was just to cover his tracks. I know it sounds crazy but this is what i believe and i believe i got a crap load of proof that what im saying is in fact true. Now i just need the right individual who could make sense of whatever data i have collected becasue I surely cannot. But i do know that i got something.

Now My phones are starting to come back to normal. My passwords havent been resetting so much. I do have access to my laptop but its still a huge mess and im afraid that im running out of time before things "fix themselfs" and all the evidence is gone. I want to catch whoever did this. I want to stop them from taking advantage of people and stealing from them. Im a mother of two, i work 6 days and go to school at night and i dont have money to buy new devices and phone and all of that!! Its terrible that someone could be so disgraceful. Right now i have malwarebytes and ESET but i need help! I need so much help setting up my computer to a normal device like it always was and i need help verifying what these files are and if they are wrong doing. Maybe im just paranoid. Or maybe i just got a bad virus or something. I hope that there's a perfectly good explanation for this, i do. But I just have a funny feeling that this is bigger than that. I have seen and went through too much to believe otherwise.  

So Please can someone offer me their advice or guidance. I dont have windows 8 anymore. i have windows 10. the build is different now that it was when this all happened and like i said i feel hes trying to erase everything. I called and some of my accounts have noooooo record of me anymore and i have stacks of papers saying otherwise! its crazy. please....someone 

Edited by dahianacamacho

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