Jump to content
jsljustin

Thanks for the fix and a suggestion for the future

Recommended Posts

Hi all,

I too got hit by the high memory issue with MBAM3. I finally figured out that it was a mbam issue after many program and pc crashes and freezes...

Kudos for mbam staff getting a fix.

Here is a suggestion: some sort of alerts for paid users? It could be via email (opt in), or even better, is it difficult to implement an alert notification system from within mbam3 itself? At the moment, I only get notifications regarding protection settings, or if malware is detected or blocked. Why not have a built in alert system, with actual popups on-screen, for critical issues like the memory issue we had today?

The issue without notifications like this is what happened to me: I had the issue, and even with mbam3 updating itself automatically to a fixed version didn't fix it. I needed to disable stuff and then restart, but how was I to know to do all this? I only found out as I was about to put in a bug report here, only then to read about the issue and how to fix it.

An inbuilt notification popup, such as "there is a critical issue with malwarebytes. Please upgrade to version XX.XX then turn off web protection, disable mbam in services.msc, then reboot".

That way I could have saved a day of me thinking my computer or software had major issues.

Good idea?

Anyway, thanks for the fix.

Cheers - Justin.

Share this post


Link to post
Share on other sites
12 hours ago, jsljustin said:

An inbuilt notification popup, such as "there is a critical issue with malwarebytes. Please upgrade to version XX.XX then turn off web protection, disable mbam in services.msc, then reboot".

That way I could have saved a day of me thinking my computer or software had major issues.

I like this idea a lot.  In fact, if the solution is too lengthy/requires too much text/space (or even images for clarity) the prompt/notification could launch a step-by-step wizard and/or textual guide with instructions on resolving the issue, assuming any special steps are required beyond just downloading/installing the update.  I'm thinking something similar to the Quick Tour feature currently built into the main UI.  Basically a guided help tool for correcting issues, not unlike what MS offers with their guided help tools/troubleshooters and the MS Fixit solutions they once offered.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.