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How to ReInstall MWB after reformatting HD


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Hi @coyotekathy!! Welcome to the Malwarebytes Forums.

If you need directions on installing Malwarebytes, we have them right here: https://support.malwarebytes.com/docs/DOC-1141

If you need directions on deactivating a previous license, see the following (opion 2 will likely be the best course of action for you): https://support.malwarebytes.com/docs/DOC-1037

 

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2 minutes ago, coyotekathy said:

thanks for timely response Alex. I'll give it try. K

No problem!! Let us know how things go and if you need more help, we are here for you.

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@coyotekathy you will need to create a support ticket at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help with accessing My Account, but if you send me a private message with your license I can take care of deactivating it.

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Just now, coyotekathy said:

Thank you again, Alex. After clearing my head I was able to de- and re-activate my license, so now all is well.

Glad to help and appreciate the follow up with your good news!!

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