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PKarch

Malwarebytes Interferes with Windows 10 Updates

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I have a Dell OptiPlex 760 64 bit with 8 gig ram. I had to reinstall Windows 10 from a Media Creation Tool disk totally fresh without saving anything - I already saved all the data that I needed.

So I rebuilt the system - and reinstalled fresh: Chrome, Firefox, AVAST, Super Anti Spyware and Malwarebytes. Everything was working great. Saturday 1/27/2018 Windows 10 decided to update and looking at the Task Manager showed CPU utilization up near 90% and memory usage over 90% the top consumer of both of these resources was Malwarebytes. I managed to shutdown the system but upon subsequent boot I got a warning popup from Malware that it couldn't access some levels of itself or something to that effect. I then removed Malware bytes and that went through without a problem. Rebooted and the Windows 10 updates went through without a problem. I reinstalled Malwarebytes but turned off real-time monitoring. I'll see what happens on the next Windows update.

Any insight or "help" with what might have happened would be greatly appreciated.

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Hi @PKarch,

We're sorry you had issues with our program today. We've addressed the issue and here's what you need to do to fix it.

*** How to resolve / verify you have the fixed update package ***

  • Update package version 1.0.3803 or higher contains the fix
  • To resolve, simply reboot your machine. In some cases, a second or even third reboot may be needed.
  • To verify you have this update, go to Settings ->  About -> Update package version: 1.0.3803

To learn more about what happened, please go here:

If you continue to have issues or experience new ones, please start a new thread and we'll happily look into that for you.

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